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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Saudi Arabia
1 review
0 helpful votes
Follow Anosha S.
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I got my items on time
April 9, 2018

Make price more low other wise your service are good my things was expensive and your shipping also expensive so please make it low.

Date of experience: April 6, 2018
Kuwait
1 review
0 helpful votes
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I loved it
April 9, 2018

It is worth it but with multiple items. For one item it is expensive. Support is excellent. Glad I am a Stackry customer.

Date of experience: April 6, 2018
GB
1 review
0 helpful votes
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Superb Stackry
April 9, 2018

Easy to use and flexible shipping options, professional website. Excellent five star service, highly recommended.

Date of experience: April 6, 2018
Mexico
1 review
0 helpful votes
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OK
April 9, 2018

It was fast. The only thing was that I could not cancel the repackaging and it cost more and it did not reduce the shipping price. This could be prevented with a confirmation screen on the site when you click this option. Other than that it was a good experience.

Date of experience: April 6, 2018
GB
1 review
0 helpful votes
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Great service
May 5, 2021

Great service and very fast and concise communication. Very fast work to re package and also to ship out.

Date of experience: April 6, 2018
Saudi Arabia
1 review
0 helpful votes
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I recommend in Stackry without bias and I wish you success

I did not find any notes to mention

Regards

Date of experience: April 5, 2018
Canada
1 review
1 helpful vote
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Good but tough on the wallet
April 8, 2018

The shipping prices are reeeeally high. I would use the service way more frequently if there were cheaper options for shipping smaller items. The site also doesn't make it clear that the dollar amounts are listed in and should be entered in USD. Aside from this, I am mostly satisfied with the service. I received my shipment without any issues, that is the most important thing.

Date of experience: April 5, 2018
Mexico
2 reviews
3 helpful votes
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Best freight forwarding service
April 8, 2018

I've had nothing but good experiences using Stackry.
They can consolidate and ship several packages on the same day.
Customer service is excellent.
Pricing is fair, they don't charge for receiving packages, only for consolidation services.
Highly recommend them.

Date of experience: April 5, 2018
Israel
1 review
0 helpful votes
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Great service
April 8, 2018

I'm using this service for a couple of years and I'm very satisfied. Good customer service. Quick shipping and reasonable prices.

Date of experience: April 5, 2018
Italy
1 review
0 helpful votes
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Roomba
April 7, 2018

Got my roomba from ebay.com and in a few days (thanks to stackry) arrived in italy without any problem

Date of experience: April 5, 2018
Donald C.
New York
2 reviews
0 helpful votes
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I was astounded by how fast my shipment arrived but the shipping cost was 3/4 of the purchase cost. They need to offer a slower service at a affordable price. Probably wont use them again unless I desperately need something thats unavailable in Saudi Arabia.

Date of experience: April 4, 2018
Saudi Arabia
1 review
0 helpful votes
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Amazing experience, easy, reliable and fast service. But would be better if we could change shipping address even after consolidation request.

Date of experience: April 4, 2018
Australia
1 review
0 helpful votes
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Thanks for providing an efficient and reliable service

Date of experience: April 4, 2018
Ghana
1 review
0 helpful votes
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It was my first experience so I was a bit nervous coz everything was just online and I didn't get to talk to any one.
But yes, I always got quick reply to every of my question via email.
Services of Stackry - big thumbs up

Date of experience: April 4, 2018
Kuwait
1 review
2 helpful votes
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I've been a faithful Stakry customer for some time now, I love how fast I'm getting my shipments so far. I only hope that you would think about reconsidering the consolidation fees as sometime I tend to order small (letter size envelops) and you charge me $2 to consolidate them just like what you charge me for big packages. I feel that this is a bit unfair.

Date of experience: April 4, 2018
South Africa
1 review
0 helpful votes
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Exceptional support
April 6, 2018

The seller only sent part of my purchase and Christian of the Johannesburg office sorted everything out within hours. He also guided met through the process right to the second delivery. This was beyond anything I expected from Strackry and I recommend the service with confidence. Thanks again!

Date of experience: April 4, 2018
France
1 review
0 helpful votes
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Great!
April 5, 2018

Amazing service, fast, reliable. Easy steps to follow. Great customer service.
Thanks!

Date of experience: April 3, 2018
Singapore
1 review
0 helpful votes
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Good service but pricey
April 5, 2018

Overall quite happy with Stckry. The only complaint is that their shipping rates are extremely high. I understand that is their prime revenue source but the markup is significant.

Date of experience: April 3, 2018
GB
1 review
0 helpful votes
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Very satisfied.
April 5, 2018

The ability to combine shipments is invaluable. Quick turnaround. Easy-to-use interface. Also good that they will hold onto stuff for a while while you find more stuff to ship across at the same time!

Date of experience: April 3, 2018
Saudi Arabia
1 review
0 helpful votes
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Expensive
April 5, 2018

I bought something cheaper than your shipping cost not worth to buy it with a shipping agent I should ask for direct shipping

Date of experience: April 2, 2018