Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
See all photos
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Craig P.
Unfollow Craig P.
Share Review
Report Review

No tracking details or product description provided for incoming deliveries to Stackry, makes it very difficult to sort thru a lot of purchases to find what the product is, for declaration purposes.

Date of experience: April 29, 2020
Canada
2 reviews
1 helpful vote
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

Great but the shipping costs are so expensive for small items.

Date of experience: April 29, 2020
Kuwait
1 review
0 helpful votes
Follow khaled V.
Unfollow khaled V.
Share Review
Report Review

ياريت تسون خصم اضافي وتسرعون سرعة تجميع الشحنه

Date of experience: April 29, 2020
GB
1 review
0 helpful votes
Follow Alison Y.
Unfollow Alison Y.
Share Review
Report Review

Amazing customer service and quick response to issues

Date of experience: April 29, 2020
Kuwait
1 review
2 helpful votes
Follow Kholoud O.
Unfollow Kholoud O.
Share Review
Report Review

Perfect service!
April 29, 2020

Perfect service! It's not my first time dealing with Stackry and won't be the last indeed, but I hope sometimes that Stackry can give us lower prices option for shipping. Thank you to the moon and back :)

Date of experience: April 29, 2020
Kuwait
1 review
0 helpful votes
Follow Abdullah O.
Unfollow Abdullah O.
Share Review
Report Review

The ease of the process is superb
April 29, 2020

The ease of the process is superb.
One annoying issue is that I have to input each item description, quantity and value, which is something we dont do with other parcel forwarders.
Other than, I haven't expect to be very smooth and easy like this.
I haven't used other available services like, but I will do and I expect the same smoothness.
Wish you all the best.

Date of experience: April 29, 2020
Qatar
1 review
0 helpful votes
Follow Almuraikhi E.
Unfollow Almuraikhi E.
Share Review
Report Review

خدمة سحب الوزان جيد. خدمة تجميع جيد! ولكن الوقت في تجميع طويل 48 ساعة سيىء. اتمني تحسين خدمة الطرود البريدية السريعة.

Date of experience: April 29, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Ethar F.
Unfollow Ethar F.
Share Review
Report Review

It's been great
April 29, 2020

It's been great. No hassle or worries, just smooth operation.

Date of experience: April 29, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Ebtehaj V.
Unfollow Ebtehaj V.
Share Review
Report Review

للأمانة تجربتي معكم تشرح الصدر جداً وعظيمة
سرعة وتعاون ورد سريع على الاستفسارات. الله يوفقكم يارب

Date of experience: April 28, 2020
GB
1 review
0 helpful votes
Follow Wendy I.
Unfollow Wendy I.
Share Review
Report Review

Very quick and efficient
April 28, 2020

Very quick and efficient. Have never had any trouble using Stackry!

Date of experience: April 28, 2020
Switzerland
1 review
0 helpful votes
Follow Jonathan V.
Unfollow Jonathan V.
Share Review
Report Review

It is a great service but the shipping for smaller parcels (below 6 it is being charged as 11) are too expensive

Date of experience: April 28, 2020
VG
1 review
0 helpful votes
Follow shonell B.
Unfollow shonell B.
Share Review
Report Review

Service is good only downside the only downside is I cannot ship things I need urgently here due to the 2 to 3 days consolidation. I had to ship two small packages separately because I cannot wait for the 2 to 3 days I won't receive them in time

Date of experience: April 28, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Saleh S.
Unfollow Saleh S.
Share Review
Report Review

امل ان تعيدون النظر وترجعون لحماسكم السابق

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2020
Australia
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Share Review
Report Review

Fantastic service
April 28, 2020

Fantastic service - fast, efficient and easy to use.

Date of experience: April 28, 2020
GB
2 reviews
0 helpful votes
Follow Helena U.
Unfollow Helena U.
Share Review
Report Review

But I have not received my item yet. Hopefully soon.

Date of experience: April 27, 2020
Germany
1 review
0 helpful votes
Follow Sebastian S.
Unfollow Sebastian S.
Share Review
Report Review

First trial of the Stackry service
April 27, 2020

First trial of the Stackry service. Very good so far and much easier than expected. Perfect.

Date of experience: April 27, 2020
GB
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Veronica Zendest asdist
April 27, 2020

Veronica Zendest asdist. Very helpfull, and as she informed me, I was also assured that the rest of the staff are also very helpfull and their processes are magic, website layouts and pricessing could be improved, but I still will give the whole team 5 stars

Date of experience: April 27, 2020
Kuwait
1 review
0 helpful votes
Follow AbdulRahman Q.
Unfollow AbdulRahman Q.
Share Review
Report Review

I had a consolidated shipment that I wanted to add a small newly arrived one to it and I got charged another full consolidation charge for it which it ridicules.

Date of experience: April 27, 2020
Canada
1 review
0 helpful votes
Follow Kevin N.
Unfollow Kevin N.
Share Review
Report Review

Don't offer to reduce packaging size if it doesn't offset the reduction in shipping cost.

Date of experience: April 27, 2020
Oman
1 review
0 helpful votes
Follow Fathyia Z.
Unfollow Fathyia Z.
Share Review
Report Review

رغم كوفيد 19 والأوضاع الصعبة في الدولة الا ان ستاكري يتحدى الظروف يعمل بكل سهوله وسرعه وآمان

Date of experience: April 25, 2020