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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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User friendly and great customer service over the phone!

Date of experience: September 17, 2020
GB
1 review
0 helpful votes
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I had an order a few months ago with 22 broken items in it as you make it impossible to make a claim I didn't, really displeased and this is not the first time I also had a candle in my last order that had arrived too you smacked it was put in a bag and labeled smashed shortly this is not on

Date of experience: September 16, 2020
Saudi Arabia
1 review
0 helpful votes
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هذي المرّة الثانية لي والأخيرة إنّ شاء الله!
الأسعار جدًا غالية وما تسوى والله، سعر الشحن أكثر من سعر الطلبية.

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2020
Saudi Arabia
1 review
0 helpful votes
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Great experience
September 16, 2020

Great experience.
Took a longer time than expected to consolidate shipment.

Date of experience: September 16, 2020
Canada
1 review
0 helpful votes
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Thought I'd save money on duties and shipping but ended up costing a tiny bit more. Would probably work better for higher value items. Other then that Stackry is a-okay

Date of experience: September 16, 2020
Japan
1 review
0 helpful votes
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Very good but why did I not rate at 5 stars it's because when you go to finalize any shipment it makes the screen flash multiple times while processing. Makes my phone bug out for a few seconds.

Date of experience: September 16, 2020
Australia
1 review
0 helpful votes
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I'm just not happy about the postage cost. Your rates don't suit small items. My item is a single comic. It is costing $46 to have it posted, which is more than the comic cost. If I'd know that this was the cost in the beginning I wouldn't have made the purchase. The only reason I am following through with the purchase is that I suffer from integrity. It is unlikely I'll be using this service again.

Date of experience: September 15, 2020
Sri Lanka
1 review
0 helpful votes
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DHL option was offered and now no longer showing as a shipping option so had to choose fedex which is more expensive

Date of experience: September 15, 2020
GB
1 review
0 helpful votes
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So far, so good
September 15, 2020

So far, so good. Let's see when the package arrives.

Date of experience: September 15, 2020
Kuwait
1 review
0 helpful votes
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المبلغ مرتفع مقارنة بالمواقع الأخرى وتم ادخال بيانات خاطئة من قبل الموظف بالوصف الجمركي وتم التواصل معاي وابلاغي بطلب صورة ومن ثم سيتم الغاء القيمة من الفاتورة والدليل موجود على هذا الكلام ، بالاضافة الى تم تقسيم الشحنه الى شحنتين مع العلم انني قمت بطلبات متعدده على مواقع مختلفة من امريكا ولم يحدث نفس الشي. اتمنى منكم العودة كما كنتم سابقاً

Date of experience: September 15, 2020
Saudi Arabia
1 review
0 helpful votes
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.
September 15, 2020

.

Date of experience: September 15, 2020
South Africa
1 review
0 helpful votes
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Expensive shipping options on such a small package:-(

Date of experience: September 15, 2020
New York
1 review
0 helpful votes
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Stackry is a great service that I highly recommend. They are just awesome! Highly recommended. Thank you Stackry

Date of experience: September 15, 2020
Australia
1 review
0 helpful votes
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Prices so expensive for such a small and low cost item

Date of experience: September 15, 2020
Saudi Arabia
1 review
0 helpful votes
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التجربة جيدة و لكن تجهيز الشحنه و تجميعها أخذ وقت

Date of experience: September 14, 2020
Australia
1 review
0 helpful votes
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Very easy process
September 14, 2020

Very easy process. Timely and detailed communication. Reasonable fees. Highly recommended!

Date of experience: September 14, 2020
Angola
1 review
0 helpful votes
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So far things are going good
September 14, 2020

So far things are going good. This will be my first experience.

Date of experience: September 14, 2020
GB
1 review
0 helpful votes
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Terrible customer service!
October 14, 2020

Terrible customer service! Took over two weeks to resolve a simple issue and then was still charged for consolidation twice! I wouldn't recommend this company.

Date of experience: September 14, 2020
Canada
1 review
0 helpful votes
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I LOVE Stackry
September 14, 2020

I LOVE Stackry. Fast, easy, reliable, great experience. Thank you!

Date of experience: September 14, 2020
Saudi Arabia
1 review
0 helpful votes
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تجربة سيئة جداً..
October 13, 2020

تجربة سيئة جداً. غالي جداً مقارنة بباقي شركات الشحن..

Date of experience: September 13, 2020