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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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Excellant
December 30, 2020

Secure, excellan rapid response, free of tax and fantastic help desk. I have using stackery alomost one year.

Date of experience: December 30, 2020
GB
1 review
0 helpful votes
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Super Helpful staff (Ryan specifically) and easy to navigate site

Date of experience: December 30, 2020
GB
1 review
0 helpful votes
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Loving it, it was so easy to do I will definitely recommend it to my friends

Date of experience: December 30, 2020
Iraq
1 review
0 helpful votes
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Stackry is a good shipping site
December 30, 2020

Stackry is a good shipping site. I shipped by them 3 times.

Date of experience: December 30, 2020
Georgia
1 review
0 helpful votes
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Amazing service from Sherri
December 31, 2020

Received my box of bath and body works candles in PERFECT condition, packed by Sherri. Couldnt be happier, so much care and attention when packing, will be ordering again very soon. Thankyou stackry

Date of experience: December 30, 2020
Saudi Arabia
1 review
0 helpful votes
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I am not happy with your service of shipment I paid a lot for item I Colette my items to decrease payment shipping but unfortunately it became more expensive. I will not deal with your company next time and I will close my account. Can not pay for shipment double and triple cost of my items.
Thanks

Date of experience: December 30, 2020
Singapore
1 review
0 helpful votes
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Dishonest staff and company!
January 29, 2021

Dishonest staff and company! Tried to inflate the weight of my package but thankfully, I caught them doing so.

Date of experience: December 30, 2020
Poland
1 review
0 helpful votes
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Unfortunately there was problem with contact with agent... as live chat. But finally happend. Thank u

Date of experience: December 30, 2020
Canada
1 review
0 helpful votes
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Detailed clear instruction, easy to explore on the website. Great company!

Date of experience: December 29, 2020
Canada
1 review
0 helpful votes
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Been a complete blessing to have access to stackry. The savings in shipping costs alone not to mention having access to stores that ship only to the us? Game changer.

Date of experience: December 29, 2020
Saudi Arabia
1 review
5 helpful votes
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The online platform of communication is not working. I stayed long time waiting in a queue and suddenly the service provider put me in a queue again!
Also, I noticed that the measurement of one package is 45 Ib, while the other on package is 35Ib even though they are the same toys! How come?
I am really disappointed. I was planning to buy different things but I did not expect the lack of communication and the unreasonable price!

Date of experience: December 29, 2020
GB
1 review
0 helpful votes
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Really quick
December 29, 2020

Really quick. From receiving to consolidation to sending. Within one day.

Date of experience: December 29, 2020
Canada
1 review
0 helpful votes
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First time so still need to receive order but so far simple

Date of experience: December 29, 2020
Saudi Arabia
2 reviews
0 helpful votes
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This is my first time using stackry it is all good except some photos very poor and the office is not opened during weekends which delay some items.

Date of experience: December 29, 2020
Guernsey
1 review
0 helpful votes
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Really easy to navigate, user friendly and broad scope of options at disposal for international shipping, highly recommend!

Date of experience: December 29, 2020
Pakistan
1 review
0 helpful votes
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Very happy with their service
December 29, 2020

Very happy with their service. Using Stackry for all items, shipping to UAE. Had an issue once where my parcel was not showing in the locker, but they sorted it with in few hours and the issue was resolved.

Date of experience: December 29, 2020
GB
1 review
0 helpful votes
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Used the service a couple of times now, simple to use and no issues.

Date of experience: December 29, 2020
Kuwait
1 review
0 helpful votes
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Amazing customer support, however more economical shipping rates would be even better

Date of experience: December 28, 2020
Israel
1 review
0 helpful votes
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Very easy and nice web interface, but surprised that there were only expensive shipments options available.

Date of experience: December 28, 2020
Canada
1 review
0 helpful votes
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Receipt and shipping from Stackry so far has been smooth

Date of experience: December 28, 2020