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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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01. Please show all the costs deducting from different options selected. I disn't know that i'll have to pay 77$ for only dhl, that delivers hazmat, compared to global post, which is 50$ cheaper
02. Put customer program hours till 17:00, or write that it's untill 16:00
03. Include dutyes and taxes for dhl express
04. Have a customer discount, on several shipments
Very helpful when called, gave me all information needed!
الموضح من الموقع ان الشحن بدون جمارك ولاسف اتفجأت بوجود رسوم جمارك وأغلى من موقع التسوق اللى اخذت من الاغراض
I hoped there was an usps service since it costs less
However shipping should have lower prices. I ended up paying more for the shipping than for the goods themselves
Its my first time to use stackry. I was a bit worried of how to use it but with the instructions i managed to process my orders smoothly.
An efficient, easy service that has saved me money!
Love it and customer service is always so friendly and helpful!
I am fairy new to Stackry and have had quite a few questions in regards to my shipments being a new customer. I have to say, the level of customer service has been phenomenal. I would like to give a special thanks to Veronica on the online chat option. She has answered every (and there's been quite a few) questions in regards to my incoming deliveries and outbound shipments. I would also like to give a special thanks to Charles 'Chuck' for his customer service post shipment. At every process within my Stackry experience, I have felt like I have been listened to, advised and accommodated which is rare in this current time. Thank you team Stackry, you have a very happy customer here and I look forward to many more positive experiences with you.
Just had a problem with the Details button on the website, not working in Shipping in Progress. Otherwise I am very happy with the process. Looking forward to my shipment arriving.
So far so good, however, your website "finalise" pages kept hanging up, that frustrated me and delayed the completion of the process for several days.
Good and fast service but I have a suggestion which is to show the actual weight of the shipments before the shipments are processed
For collection
The shipping price is high. You should get a deal with other shipping companies and lower the shipping prices so we can always order online...
Incredibly easy. And the tutorial like guided tour through the tool was very well done, either.
لدي بعض الملاحظات على الشحن انه غالي جدا كان الشحن بقيمة جميع المنتجات فلقد احزنني ذلك ارجو ان يكون الشحن معقول وشكرا
السلام عليكم,
ان تكلفلة الشحن تعتمد على ابعاد ووزن الشحنة, ونحن نحاول حعل التكلفة أقل ما يمكن بمايتناسب مع نوعية الخدمة التي نقدمها,
شكرا لك,
تجربه ممتعه لاكن اتمني اسعار شحن افضل في المرات المقبله
So far, I've liked the good communication and ease of use. Now fingers my package will arrive well!
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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السلام عليكم,
الموضح في الموقغ انه لا يوجد ضرائب للشراء اي انه لا يتم احتساب اي ضراءب على الاغراض عند شرائها, اما الرسوم الجمركية التي يتم فرضها عند وصول الشحنة ال بلدك, للأسف لا يمكننا التحكم بها او الغائها فهذه لها علاقة بقوانين كل دولة,
شكرا لك,