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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Qatar
1 review
0 helpful votes
Follow Mohammad V.
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You are the best, and you are amazing, and I love your service.

Please stay awesome.

Date of experience: February 18, 2021
Poland
1 review
1 helpful vote
Follow Bartlomiej N.
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There were multiple errors preventing me from creating and then sending my shipment. Apparently the system doesn't like non-latin characters in client personal data, which was the reason for the errors to pop up. But the support staff was very helpful and responsive, so in the end everything worked out. I hope next time I want to send something through Stackry the things will go smoother.

Date of experience: February 18, 2021
GB
1 review
0 helpful votes
Follow Rebekah S.
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I am yet to receive the package, so I'll provide a full review when it's arrived. But so far so good, it's been easy to set up my account and ship items to the UK

Date of experience: February 18, 2021
Germany
1 review
0 helpful votes
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Fraud alert
March 19, 2021

Stole my parcels and closed my account
As simple as that
They like to do that a lot so it seems
Pure scam and fraud

Date of experience: February 17, 2021
Washington
1 review
0 helpful votes
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The reason for the 4 stars, I would have given more but for that 1 star, where I have used other shipping companies before and compared to them I would say Stackry is very quick. The only thing there is a lot of details to consider which compared to other shipping companies might not be so straight forward to understand. This did leave me feeling a bit uncertain about my shipment and other cost my have. Other than that very quick service.

Date of experience: February 17, 2021
New York
1 review
0 helpful votes
Follow Lekgotla O.
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Support takes long to respond to emails and were not able to answer all my queries

Date of experience: February 17, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Abdelhamed V.
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The cost of shipping is somehow higher than market level

Date of experience: February 17, 2021
GB
1 review
0 helpful votes
Follow Richard C.
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The service that Stackry offers is second to none. Completely seamless, professional and trustworthy from start to finish.

Date of experience: February 17, 2021
AE
1 review
0 helpful votes
Follow Mouza T.
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Very long process
March 19, 2021

Very long process. Not user-friendly experience at all! And there is no proper app to complete these processes faster! I prefer to go back to shop&ship

Date of experience: February 17, 2021
Saudi Arabia
1 review
0 helpful votes
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موقع متميز واحترامي
تحياتي لجميع العاملين

Date of experience: February 17, 2021
Bahrain
1 review
0 helpful votes
Follow Roaa S.
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Every thing was easy i cant wait to receive my shipment

Date of experience: February 17, 2021
Canada
1 review
0 helpful votes
Follow Kimberley Y.
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The process is so easy, easier than I expected it to be

Date of experience: February 17, 2021
GB
1 review
0 helpful votes
Follow Yasin Z.
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Great service as usual, would however like an option to pay the import duty with you guys. It would speed up the delivery process as the item will be held in the UK until I get an email to pay the import duty from the delivery company.

Date of experience: February 17, 2021
Qatar
1 review
0 helpful votes
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.
March 19, 2021

.

Date of experience: February 16, 2021
GB
1 review
0 helpful votes
Follow Jean-Francois Z.
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4/5 so far
February 18, 2021

4/5 so far. Seems to be as advertised...
5/5 when the package arrives!

Date of experience: February 16, 2021
Canada
1 review
0 helpful votes
Follow Sabrina V.
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Really straight forward and easy to use with great shipping options! Great experience so far!

Date of experience: February 16, 2021
Mexico
1 review
0 helpful votes
Follow Edgar M.
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Customer support was very helpful and solved my problem. Thank you!

Date of experience: February 16, 2021
California
1 review
0 helpful votes
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The item I am shopping is $60
March 18, 2021

The item I am shopping is $60. All the shopping options were more than that, and the "most popular" is $200. I can't afford to have this returned again, which happened when I tried to have Amazon do the shipping, so I'm going forward. But I had no idea it would be so expensive to use your service

Date of experience: February 16, 2021
Turkiye
1 review
0 helpful votes
Follow issam Z.
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I didn't like the shipping price at all, i took a lot of time to get that amount of money
I don't know if im gonna use it anymore, but im sure that i'll use the site
Thank you!

Date of experience: February 16, 2021
Nigeria
1 review
0 helpful votes
Follow Shine P.
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My experiences with you have been nothing but horrible. Poor customer service, misleading information, high cost of shipping regardless of whether domestic or international.

Date of experience: February 16, 2021