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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
Follow kamal N.
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With each new process, the value of shipping is raised, and there are also no less expensive shipping options, all of which are expensive, which makes their value high compared to if I bought it directly from my country

Date of experience: November 29, 2021
Saudi Arabia
1 review
0 helpful votes
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Excellent I get my order but the price for delivery a little high

Date of experience: November 29, 2021
GB
1 review
0 helpful votes
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Never had any issues with Ed Irving parcels. Only thing I would change is on the shipping costs screen, I would rather see the full amount including repacking etc (so that when I move money to the $ card from £ I know how much to shift the first time instead of moving and then going another transaction)

Date of experience: November 28, 2021
Australia
1 review
0 helpful votes
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Mostly awesome, the website is clear and concise and very easy to understand, however when I emailed your service asking for help a couple of times recently regarding this parcel, the response I got was not easy to understand at all and didn't answer my question. My experience was mostly great though!

Date of experience: November 28, 2021
Saudi Arabia
1 review
0 helpful votes
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Because it's my first order, I don't know if I want to retry it, but only if the shipment arrives safely, can I decide on it

Date of experience: November 28, 2021
Jordan
1 review
0 helpful votes
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تجربة ممتازة لكن اسعار الشحن مرتفعة نسبيا و اتمنى عدم اظهار قيمة الشحن في الفاتورة المرفقة مع الطرد

Date of experience: November 28, 2021
GB
1 review
0 helpful votes
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So far it has been very easy and efficient - slightly surprised at the level of postal charges but I guess these are outwit Stackry's control

Date of experience: November 28, 2021
Canada
1 review
0 helpful votes
Follow Tanzeel X.
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The tips that come up on the page are helpful. Everything was easy to use for shipping so far. I only wish the shipping prices to Canada were lower and cheaper. Thank you in any case.

Date of experience: November 27, 2021
Algeria
1 review
0 helpful votes
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تجربة جيدة فقط يرجى ارسال صور واضحة عن المنتج كي لا نحتاج إلى طلبها مرة أخرى

Date of experience: November 27, 2021
Hungary
2 reviews
0 helpful votes
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Very helpfully customer service, reasonably fees and...
November 26, 2021
Updated review

Very helpfully customer service, reasonably fees and prices, very flexible

Date of experience: November 26, 2021

Everything was smooth
March 1, 2021
Previous review

Everything was smooth.

Date of experience: March 1, 2021
New Zealand
1 review
0 helpful votes
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Always fast to notify or package arrival and process swiftly. Thanks again.

Date of experience: November 26, 2021
Saudi Arabia
1 review
0 helpful votes
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البرنامج سهل لكن ماكنت متوقع قيمة الشحن راح تكون غااااليه لهالدرجه.

Date of experience: November 26, 2021
GB
1 review
0 helpful votes
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Great service provided
November 25, 2021

Great service provided. Very efficient and a website that is easy to navigate.

Date of experience: November 25, 2021
Saudi Arabia
1 review
0 helpful votes
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.
December 25, 2021

.

Date of experience: November 25, 2021
GB
1 review
0 helpful votes
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Mystery
December 25, 2021

It was difficult to work out what I should do this first time.

I am puzzled by the state it was delivered in. It was in a grey bag with no indication of the sender or the value. No customs information. No declared value. It had been opened and stuck together again with blue sticky tape. The bottle inside had been unwrapped and fastened again with blue sticky tape. It was not opened by UK customs because they stick a label on and charge for it. So it must have been opened by you. Is that usual?

Date of experience: November 25, 2021
New Zealand
1 review
0 helpful votes
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I'm not convinced the GST charges are fair. I know there is GST on the product but not on all the other elements. I might be wrong but just sending through your policy does not prove that NZ govt charges on your shipping fees, etc.

Date of experience: November 24, 2021
Japan
1 review
1 helpful vote
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Packages always arrive damaged due to Stackry staff not properly consolidating or re-packaging with care. Pictures of the packages often do not contain the sender's address, thus it is impossible to gauge what is in the packages. Sometimes pictures are not attached to all packages or are obstructed by someone's head. Customer service takes ages to respond and do not properly read the logs, thus request things that have already been submitted.

However, I appreciate this service. Thank you.

Date of experience: November 24, 2021
Germany
1 review
0 helpful votes
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Some of the processes could be explaind a little bit better but, everything was very good also the support was fast. I'll think i will use this again and also recomand it to colleagues. Thank you very mutch. Som kind of tip PayPal account would be nice too for the workers.

Date of experience: November 24, 2021
GB
1 review
0 helpful votes
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First time so far so good
I would finalise when I get my package
Currently on the US and awaiting delivery

Date of experience: November 24, 2021
Canada
1 review
0 helpful votes
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So fast, wow
November 23, 2021

So fast, wow. Definitely recommending this to family and friends!

Date of experience: November 23, 2021