Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
See all photos
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow David N.
Unfollow David N.
Share Review
Report Review

...
February 23, 2022
Updated review

...

Date of experience: February 23, 2022

Fast and professional
July 8, 2021
Previous review

Fast and professional

Date of experience: July 8, 2021
Canada
1 review
0 helpful votes
Follow Jordan B.
Unfollow Jordan B.
Share Review
Report Review

Shipping methods are expensive
February 23, 2022

Shipping methods are expensive. Being upfront with them would be appreciated before shipping product to you. Feels like you're forced into it.
UI and Tutorials are great.

Date of experience: February 23, 2022
GB
1 review
0 helpful votes
Follow Claire P.
Unfollow Claire P.
Share Review
Report Review

Great service, quick turnaround time, easy to contact...
February 23, 2022
Updated review

Great service, quick turnaround time, easy to contact if needed

Date of experience: February 23, 2022

Really great to use
August 25, 2021
Previous review

Really great to use.
I have now shipped 8 combined parcels to the UK. I have been assisted with anything I had an issue with (when I put my wrong address on my order) and it was easily and quickly resolved

Date of experience: August 25, 2021
Australia
1 review
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

Efficient, seamless, hassle free
February 23, 2022

Efficient, seamless, hassle free. What more could you ask?

Date of experience: February 22, 2022
GB
1 review
0 helpful votes
Follow Paul I.
Unfollow Paul I.
Share Review
Report Review

Would be nice to have an option to include a message somewhere during the process - example - "please be sure to remove invoice" or "please double wrap this item". Oher than that, experience seems pretty good so far.

Date of experience: February 22, 2022
Canada
1 review
0 helpful votes
Follow Cathy K.
Unfollow Cathy K.
Share Review
Report Review

I would have expected that when my parcel had arrived at stackry, that an email would be auto generated to let me know it was there.

Date of experience: February 22, 2022
India
2 reviews
0 helpful votes
Follow Naveen A.
Unfollow Naveen A.
Share Review
Report Review

Stackry is awesome but courier service doesn't respond to the queries if asked directly to the Aramex

Date of experience: February 22, 2022
Australia
1 review
0 helpful votes
Follow Jarrod O.
Unfollow Jarrod O.
Share Review
Report Review

Super easy to navigate website and arrange package consolidation & shipping.

Date of experience: February 21, 2022
Australia
1 review
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Such a great service and so easy to navigate and arrange shipments!

Date of experience: February 21, 2022
New Zealand
1 review
0 helpful votes
Follow Shirley S.
Unfollow Shirley S.
Share Review
Report Review

So far I feel that Stackry do their best to ensure...
February 21, 2022
Updated review

So far I feel that Stackry do their best to ensure we have a good service and live up to their end of the shipping process for customers.

Date of experience: February 21, 2022

Your service is simple to follow with reminders for...
January 3, 2022
Previous review

Your service is simple to follow with reminders for due dates sent via email.
You kept me up to date as I awaited for other packages to arrive.
Am very grateful to Stackry!

Date of experience: January 3, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Mohamed K.
Unfollow Mohamed K.
Share Review
Report Review

للاسف الشحنة رقم *******906 كان التغليف سي وغير آمن ممن أدى إلى وصول لابتوب ميكروسوفت سورفيس به كسر في الشاشة كانت تكلفته ١٤٤ دولار بخلاف تكلفة شحنه

Date of experience: February 21, 2022

هناك تأخر في ظهور الطرود المستلمه في حسابي بشكل متكرر مما بأخر توقيت الشحن الى عنواني

Date of experience: November 16, 2021
Australia
1 review
0 helpful votes
Follow Rafael V.
Unfollow Rafael V.
Share Review
Report Review

So far it has been good i am worried package will be lost due to world status but hoping your service will deliver as first time user i want to keep doing it!

Date of experience: February 21, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Nourah N.
Unfollow Nourah N.
Share Review
Report Review

رصيد حسابي بالسالب 10$ لا اعلم ما السبب؟ لا يوجد فواتير غير مدفوعة؟ ولم يتم الرد علي على الإيميل

Date of experience: February 21, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن هذا الازعاج,

ان ال 10 دولار كرصيد سالب تم وضعها في حسابك لانه في شحنتك كان هناك خيار التغليف الاضافي ذي ال 5 دولار, وعندما قمت بالغاء الشحنة هذه الرسوم يتم اضافتها الى حسابك معنا كرصيد سالب, وشحنتك تم الغائها مرتين, لذلك تم اضافة هذه الرسوم مرتين, وقد قمنا بالرد على الايملات التي ارستها, بالاضفة الى الرد على رسالة تويتر اللي ارسلتها ايضا, في تاريخ 21 من شهر فيبراير, واخبرناك انه تم وضع 10 دولار في حسابك تعويضا لك,

أرجو أن الأمر قد توضح,

شكرا لك,

Canada
1 review
0 helpful votes
Follow Nasheet Y.
Unfollow Nasheet Y.
Share Review
Report Review

So far I am happy with the experience though. Just had the shipment received and processed. Let's see how quickly and effectively the shipment consolidation works

Date of experience: February 19, 2022
Israel
1 review
0 helpful votes
Follow Lisa D.
Unfollow Lisa D.
Share Review
Report Review

Great service, fast and efficient
February 19, 2022

Great service, fast and efficient. Love the re-packing option.

Date of experience: February 19, 2022
Australia
1 review
0 helpful votes
Follow Desmond N.
Unfollow Desmond N.
Share Review
Report Review

Logical and comprehensive
February 19, 2022

Logical and comprehensive. Not much choice of carrier with only one carrier being offered

Date of experience: February 19, 2022
Japan
1 review
0 helpful votes
Follow Dawson B.
Unfollow Dawson B.
Share Review
Report Review

Really simple and easy shipping with convenient customization options, like consolidating multiple packages into one

Date of experience: February 18, 2022
GB
1 review
0 helpful votes
Follow Sonya Z.
Unfollow Sonya Z.
Share Review
Report Review

Always had a good service my items are well packaged and arrive safely. Thank you

Date of experience: February 18, 2022
Saudi Arabia
1 review
0 helpful votes
Follow talal I.
Unfollow talal I.
Share Review
Report Review

Yeah get it wrong somehow and i pay for it what a bussines

Date of experience: February 17, 2022
California
1 review
0 helpful votes
Follow Salah R.
Unfollow Salah R.
Share Review
Report Review

Good, cheep, fast. Stackry
February 18, 2022

Great experience with Stackry, excellent professional treatment, good service, clear and easy procedures, and low cost.
I can't get past the members of the customer service department, they are really great.

And my special thanks to Mrs. Amanda Khoury for her high professionalism and kindness as well as for her patience

Date of experience: February 17, 2022