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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I use this company when buying blu-ray and UHD releases only available to the US, overall my experiences so far have been good.
However, their shipping rates are a little on the expensive side (even for the basic no frill option) with the better services verging on prohibitively expensive. Ridiculously so.
Any collectors will want to use the $15 bubble wrap/extra protection option to any orders being forwarded. I didn't with my first and it was blinding obvious as how little care was put in to safely securing the parcel (it arrived partially open) and ensuring the contents were correctly protected.
Maybe photos showing customers what care and level of attention is given to each parcel sent when the various options are selected at checkout would be informative and show better transparency.
Also a lesson on basic photography for the individual(s) responsible for photography of parcels when they arrive would be another good option as a lot of the time they are useless.
Billable weight double the actual weight of the item. Repackaging did not change billable weight but charged nevertheless. That is an unfair system to charge for repackaging even though there's no change in weight apparently.
I have been using services from Stackry for a while now... however I started to feel the shipping rates along with other charges have been increased significantly. Anyway... I can't complain as long as my items are safely and timely arriving. Thanks Stackry!
Nice to have a US shipping address. Now I can order items that are only available in the US.
اسعار الشحن غاليه للامانه لكن شكرا على الخدمه
Very high shipment price. I will not ship via stackry again
لم يعجبني السعر مقارنتاً بحاسبة السعر قبل الشراء
Lack of ownership by staff sorting out mistakes they made and blaming it on the clients leaving the matters unresolved. They know their clients are international and that they cant really do any thing about it. The only option is to pay for their stuff up and move on with your life
Very well organized business and no issues so far.
Assuming the package actually gets here, great service! :)
Go experience but could not find economical options
Pretty simple to do, but think price estimate should be shown earlier on
Never disappointed by this service because nothing has gone wrong so far. Fingers crossed!
Professional service, great support. Held my items for nearly 45 days free.
تم الشراء من موقع امازون علكة نيكوتين ووصلت الى عنواني الامريكي وتم رفض شحنها الى المملكة العربية السعودية خسرت ما يقارب ١٢٠٠ دولار
I bought nicotine gum from Amazon and it arrived at my American address and it was refused to ship it to Saudi Arabia. I lost about 1200 dollars.
السلام عليكم,
أعتذر عن هذا الازعاج أخي الكريم,
بالنسبة لهذا النوع من الشحنات تعتبر شحنات محظورة لا يمكننا شحنها وهذه التحذيرات موجودة في موقعنا:
https://www.stackry.com/en/prohibited-items
ولكن يمكنك ان ترجعها للبائع,, اخي الكريم الرجاء ارسال ايميل لنا من اجل ان نرسل لك خطوات الارجاع, حتى لا تفقد مبلغ الشراء,
بانتظار ايميلك,
ِشكرا لك,
تجربة رائعة حقا ، أشكركم على سرعة الخدمات و سهولتها.
I expected to be less charges for shipping anyhow thank you
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!


السلام عليكم,
نعتذر عن هذا الازعاج,
ان حاسبة الشحن لا تعطي تكلفة الشحن لشحنة تم تجميعها, لانه قبل التحميع يكون للباكيحات المؤلفة للشحنة ابعاد ووزن يختلف عن ابعاد ووزن الباكيج المجمعة,
كان من الأفضل التواصل معنا بخصوص الموضوع من اجل ان نعطيك قيمة تقريبة لتكلفة الشحن,’
أعتذر عن هذا الازعاج مجددا, واذا تواصلت معنا على ايميلنا يمكننا المساعد في تقديم خصم بخصوص شحنتك القادمة,
شكرا لك,