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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Jersey
1 review
0 helpful votes
Follow Ben K.
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I use this company when buying blu-ray and UHD releases only available to the US, overall my experiences so far have been good.

However, their shipping rates are a little on the expensive side (even for the basic no frill option) with the better services verging on prohibitively expensive. Ridiculously so.

Any collectors will want to use the $15 bubble wrap/extra protection option to any orders being forwarded. I didn't with my first and it was blinding obvious as how little care was put in to safely securing the parcel (it arrived partially open) and ensuring the contents were correctly protected.

Maybe photos showing customers what care and level of attention is given to each parcel sent when the various options are selected at checkout would be informative and show better transparency.

Also a lesson on basic photography for the individual(s) responsible for photography of parcels when they arrive would be another good option as a lot of the time they are useless.

Date of experience: March 31, 2022
Australia
1 review
0 helpful votes
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Billable weight double the actual weight of the item. Repackaging did not change billable weight but charged nevertheless. That is an unfair system to charge for repackaging even though there's no change in weight apparently.

Date of experience: March 31, 2022
AE
1 review
0 helpful votes
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I have been using services from Stackry for a while...
March 31, 2022
Updated review

I have been using services from Stackry for a while now... however I started to feel the shipping rates along with other charges have been increased significantly. Anyway... I can't complain as long as my items are safely and timely arriving. Thanks Stackry!

Date of experience: March 30, 2022

Thank you so much Stackry Team!
April 8, 2021
Previous review

Thank you so much Stackry Team!

Date of experience: April 8, 2021
NL
1 review
0 helpful votes
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Nice to have a US shipping address
March 30, 2022

Nice to have a US shipping address. Now I can order items that are only available in the US.

Date of experience: March 30, 2022
Saudi Arabia
1 review
0 helpful votes
Follow Emad N.
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اسعار الشحن غاليه للامانه لكن شكرا على الخدمه

Date of experience: March 30, 2022
Kuwait
1 review
0 helpful votes
Follow shareeda F.
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Very high shipment price..
April 29, 2022

Very high shipment price. I will not ship via stackry again

Date of experience: March 30, 2022
Saudi Arabia
1 review
0 helpful votes
Follow AABDULELAH B.
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لم يعجبني السعر مقارنتاً بحاسبة السعر قبل الشراء

Date of experience: March 30, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر عن هذا الازعاج,
ان حاسبة الشحن لا تعطي تكلفة الشحن لشحنة تم تجميعها, لانه قبل التحميع يكون للباكيحات المؤلفة للشحنة ابعاد ووزن يختلف عن ابعاد ووزن الباكيج المجمعة,
كان من الأفضل التواصل معنا بخصوص الموضوع من اجل ان نعطيك قيمة تقريبة لتكلفة الشحن,’

أعتذر عن هذا الازعاج مجددا, واذا تواصلت معنا على ايميلنا يمكننا المساعد في تقديم خصم بخصوص شحنتك القادمة,

شكرا لك,

South Africa
1 review
0 helpful votes
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Lack of ownership by staff sorting out mistakes they...
April 29, 2022
Updated review

Lack of ownership by staff sorting out mistakes they made and blaming it on the clients leaving the matters unresolved. They know their clients are international and that they cant really do any thing about it. The only option is to pay for their stuff up and move on with your life

Date of experience: March 29, 2022

Good nnnnnnnn
October 3, 2021
Previous review

Good nnnnnnnn

Date of experience: October 3, 2021
Romania
1 review
0 helpful votes
Follow Calin E.
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Very well organized business and no issues so far.

Date of experience: March 29, 2022
Saudi Arabia
1 review
0 helpful votes
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كانت تجربة جيدة وسوف استمر بالتعامل مع ستاكري في المستقبل

Date of experience: March 29, 2022
Germany
1 review
0 helpful votes
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Assuming the package actually gets here, great service! :)

Date of experience: March 29, 2022
India
1 review
0 helpful votes
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Go experience but could not find economical options

Date of experience: March 29, 2022
GB
1 review
0 helpful votes
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Pretty simple to do, but think price estimate should be shown earlier on

Date of experience: March 28, 2022
GB
1 review
0 helpful votes
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Never disappointed by this service because nothing...
March 28, 2022
Updated review

Never disappointed by this service because nothing has gone wrong so far. Fingers crossed!

Date of experience: March 28, 2022

Quick and easy
January 4, 2022
Previous review

Quick and easy

Date of experience: January 4, 2022

Very convenient and quick
November 11, 2021
Previous review

Very convenient and quick

Date of experience: November 11, 2021
Australia
1 review
0 helpful votes
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First time user
March 28, 2022

Professional service, great support. Held my items for nearly 45 days free.

Date of experience: March 28, 2022
GB
1 review
0 helpful votes
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Sppedy
March 28, 2022

Always here in record time thank you for such a quick turn around

Date of experience: March 27, 2022
Saudi Arabia
1 review
0 helpful votes
Follow KHALID A.
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تم الشراء من موقع امازون علكة نيكوتين ووصلت الى عنواني الامريكي وتم رفض شحنها الى المملكة العربية السعودية خسرت ما يقارب ١٢٠٠ دولار
I bought nicotine gum from Amazon and it arrived at my American address and it was refused to ship it to Saudi Arabia. I lost about 1200 dollars.

Date of experience: March 27, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

أعتذر عن هذا الازعاج أخي الكريم,

بالنسبة لهذا النوع من الشحنات تعتبر شحنات محظورة لا يمكننا شحنها وهذه التحذيرات موجودة في موقعنا:
https://www.stackry.com/en/prohibited-items
ولكن يمكنك ان ترجعها للبائع,, اخي الكريم الرجاء ارسال ايميل لنا من اجل ان نرسل لك خطوات الارجاع, حتى لا تفقد مبلغ الشراء,

بانتظار ايميلك,

ِشكرا لك,

AE
1 review
0 helpful votes
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تجربة رائعة حقا ، أشكركم على سرعة الخدمات و سهولتها.

Date of experience: March 27, 2022
Saudi Arabia
1 review
0 helpful votes
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Fantastic
March 26, 2022

Delivered on time and the shipment registered instantly when it arrived at my stackry address.
Would definitely use the service again.

Date of experience: March 26, 2022
Oman
1 review
0 helpful votes
Follow Mohammad N.
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Mildly expensive
March 26, 2022

I expected to be less charges for shipping anyhow thank you

Date of experience: March 26, 2022