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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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نصب و احتيال حاسبة الشحن غير واضحه مع العلم انه تم وضع ابعاد الشحنة و وزن الشحنة اكثر من الابعاد و الوزن الحقيقي وسعر الشحن يختلف تضاعف حين وصول الشحنه لديكم اول و اخر مره اشحن عن طريقكم
السلام عليكم,
الشحنة 517732 تم تجميعها من اكثر من باكيج, وبالطبع لن تحصل على تلكفة الشحن الدقيقة باستخدام حاسبة الشحن لان الحاسبة مصممة لحساب تكلفة الشحن لباكيج واحدة, كان من المفروض ان تتواصل معنا على التشات المباشر او ايملانا قبل طلب الشحن من اجل مساعدتك الحصول على تقييم تقريبي لتكلفة الشحن,
شكرا لك,
Good experience overall, but the web design could be improved
Great value overall, but on some packages photos I couldn't see the shipment details.
It went well. The user interface could be polished a bit, but beside that I am satisfied with your service.
A suggestion: include an invoice for the Stackry services in the shipped package. The customs authorities asked me how much I paid for transport - there was no invoice for them to see that.
...
تجميع والتوصيل اغلا من الموقع مع ارتفاع قيمه الشحن بشكل فضيع
السلام عليكم,
ان شحنتك ذات ابعاد كبيرة, حيث انه ابعادها 24*20*8 انش, وبالتالي تكلفة الشحن عليها مرتفعة مع ذلك التلكفة التي دفعتها هي ارخص قيمة للشحن مقارنة مع الشركات المنافسة,
ان القيمة التي دفعتها هي مع الرسوم الجمركية,
أرجو ان اكون قد وضحت الأمر,
يمكنك التواصل معنا على ايميلنا من اجل المساعدة بشكل أكبر في الشحنات القادمة,
شكرا لك,
It take longer time this time for shipping prepare
Service delay for three days just for consolidation
So far the service has been brilliant. I have save so much money on shipping.
This has been a life saver and so cheap in comparison.
Having sent more than 6 emails, I kept on getting rhetorical answers.
I left "myus.com" to come to Stackry, only to be told that magnets are a prohibited item that cannot be sent.
However, what I wanted to ship contains a magnet, but is not a magnet!
Car audio speakers HAVE to contain a magnet & without them cannot operate and neither can they be separated from the speaker.
Upon talking to myus.com, I was told by them "no problem" to ship them to the UK!
Needless to say, the story of my plight is way longer than I care to write here.
All I can say is that I will never use Stackry again.
Thank you for letting me tell you some of my story.
I was told that the items I am trying to ship to the U. K. are prohibited.
It seems like a generic message, however you would expect that before I get a message, somebody would check and not told me that my goods are prohibited?
It's vary good i use Stackry for 7 times and i love it
Website responsibility is terrible. Everything else is a smooth experience, no issues.
Was having trouble making payment. My credit card seems to be fine and a pre-authorization went through but kept giving me an error saying insufficient amount. Same thing happened when trying paypal. Had to try a few times to get through.
The payment page crashes a lot.
I have to retry 7 times to complete the payment
حتى الآن كل شيء تمام.
نأمل أن يكون كل شيء على مايرام حتى تصل الشحنة... شكرا ستاكري
Thank u Stackry
Prompt updates and notifications; easy to follow the process; the consolidation was pretty fast too!
Cost of shipping is much higher than I anticipated.
هذه اول و اخر تجربة إن شاء الله
اول شي مستغرب من الطلبية اتحولت الى كرتونين
وثاني شي فيه رسوم اضافية ١٠ دولار ماهي واضحة
و فيه اضافة Hazmat ماني عارف على ايش بصراحة
السلام عليكم,
نعتذر عن هذا الازعاج.
هل من الممكن التواصل معنا على الايميل الخاص بنا من اجل مساعدتك في ذلك,
شكرا لك,
Great convenient service. Shipment prices are high.
Great service! Quick and convenient, shipment vendors to choose from.
My package shipped today Sept 5, is 2lb, and it always costs about $34 for shpmnt with DHL. This time the cheapest charge was ~$78 for the shipment via dhl. Can you explain why?
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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السلام عليكم,
نحن نحاول جعل اسعارنا أقل ما يمكن بمايتناسب مع نوعية الخدمة التي نقدمها, بالنسبة للخصم اخي الكريم, الرجاء التواصل معنا في شحنتك القادمة من اجل اضافة الصخم المناسب لك أخي الكريم,.
شكرا لك,