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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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الشحن غالي جداً…الشحن اغلى من قيمة السلع التي اشتريتها
Was told my skincare products could not ship to Spain, only AFTER paying for my skincare order and upon receipt by Stackry. I was therefore stuck and could not ship onwards.
Easy to use and the app is well designed. Shipping options are good.
I'm quite new, I liked the experience and got great service when i had some questions.
I needed chat support but they are never available
It's toke long time to complete Consolidation, more than 48 hrs!
Only small issues were:
1) The delay of a few days waiting for consolidation of three small parcels
2) That consolidation made no difference to billable weight
3) Having my Amex debit card rejected so the payment had to go through Paypal
I can't really say if I would recommend Stackry until I have received the package in South Africa. I have found the Stackry support team to be very helpful and informative.
So far my experience with Stackry has been super easy. I just received an email that my package arrived at their facility and the process to forward on to my home address was quite simple. Hopefully the rest of my experience is as equally good
5
The prices keep going up compared to the shipping costs directly from the supplier. I will be using other means of shipping to Hong Kong in the future.
Greatest shipping app so far. Reasonable and affordable shipping rates at its lowest. Hassle free and lovely. Kudos to the idea.
An excellent resource for online shopping and shipping.
The Stackry website interface is well designed, and easy to use.
المشكلة ليست اول مرة تحصل معي منكم وفي السابق كان في شحنات فقدت ولم تشحن لي في سنة ٢٠١٣ وألان توجد شحنة رفضتم شحنها وهي عبارة عن مستحضرات تجميليه لعائلتي انها ليست متفجرات او اسلحة حتى يتم رفضها *لعلمك* الموقع الذي انا طلبت منه يشحن مباشر الى الشرق الأوسط وشكراً
السلام عليكم,
أخي الكريم, بخصوص شحن الغرض الخاص بك, لقد قمت انت باختيار اراميكس لعملية الشحن, وصحيح ان الشحنة لا تحوي على مواد خطرة, ولكن المواد التي فيها هي مواد سائلة, نحن لا يمكننا شحن اي نوع من انوا ع السوائل معها,
في حال اردت الشحن مرة أخرى معنا, يمكنك التواصل معنا عبر الايميل الحاص بنا وطلب التحدث معي من اجل مساعدتك,
شكر الك,
The box used for the consolidated repacking can be smaller but instead they use the same box received from amazon
A quick and simple process to get something I want but which wouldn't ship to me
Everything great, just postage too expensive. App $340.
I have shipped it on fast shipping a month ago and it hasn't arrived yet. It's supposed to arrive in two days.
I never received a message from you to say you had my parcels
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Sherinna,
We are very sorry you are not happy with our prices and services. You’ll find the most cost savings from Stackry when you consolidate multiple purchases together, if you are shipping items one by one, you may find it slightly less expensive to ship from some retailers. If you have further questions on the consolidation process, please contact us at [email protected].
Thank you,