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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Saudi Arabia
1 review
0 helpful votes
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الشحن غالي جداً…الشحن اغلى من قيمة السلع التي اشتريتها

Date of experience: August 5, 2022
Spain
1 review
0 helpful votes
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DO NOT USE
September 4, 2022

Was told my skincare products could not ship to Spain, only AFTER paying for my skincare order and upon receipt by Stackry. I was therefore stuck and could not ship onwards.

Date of experience: August 4, 2022
Canada
1 review
0 helpful votes
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So far great!
August 5, 2022

So far great! Easy to use and excited to receive my package

Date of experience: August 4, 2022
Australia
1 review
0 helpful votes
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Easy to use and the app is well designed. Shipping options are good.

Date of experience: August 4, 2022
NL
1 review
0 helpful votes
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I'm quite new, I liked the experience and got great service when i had some questions.

Date of experience: August 4, 2022
Saudi Arabia
1 review
0 helpful votes
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I needed chat support but they are never available

Date of experience: August 4, 2022
Saudi Arabia
1 review
0 helpful votes
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It's toke long time to complete Consolidation, more than 48 hrs!

Date of experience: August 3, 2022
South Africa
1 review
0 helpful votes
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Only small issues were:
1) The delay of a few days waiting for consolidation of three small parcels
2) That consolidation made no difference to billable weight
3) Having my Amex debit card rejected so the payment had to go through Paypal

I can't really say if I would recommend Stackry until I have received the package in South Africa. I have found the Stackry support team to be very helpful and informative.

Date of experience: August 3, 2022
Canada
1 review
0 helpful votes
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So far my experience with Stackry has been super easy. I just received an email that my package arrived at their facility and the process to forward on to my home address was quite simple. Hopefully the rest of my experience is as equally good

Date of experience: August 3, 2022
Saudi Arabia
1 review
0 helpful votes
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5
August 3, 2022
Updated review

5

Date of experience: August 3, 2022

جيد جدا
June 24, 2022
Previous review

جيد جدا

Date of experience: June 23, 2022
Hong Kong
1 review
0 helpful votes
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The prices keep going up compared to the shipping costs directly from the supplier. I will be using other means of shipping to Hong Kong in the future.

Date of experience: August 3, 2022
Laura C. Stackry Rep
over a year old

Hi Sherinna,
We are very sorry you are not happy with our prices and services. You’ll find the most cost savings from Stackry when you consolidate multiple purchases together, if you are shipping items one by one, you may find it slightly less expensive to ship from some retailers. If you have further questions on the consolidation process, please contact us at [email protected].
Thank you,

India
1 review
0 helpful votes
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Greatest shipping app so far
August 3, 2022

Greatest shipping app so far. Reasonable and affordable shipping rates at its lowest. Hassle free and lovely. Kudos to the idea.

Date of experience: August 2, 2022
Ireland
1 review
0 helpful votes
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An excellent resource for online shopping and shipping
August 3, 2022
Updated review

An excellent resource for online shopping and shipping.

Date of experience: August 2, 2022

The Stackry website interface is well designed, and...
June 20, 2022
Previous review

The Stackry website interface is well designed, and easy to use.

Date of experience: June 19, 2022
Kuwait
1 review
0 helpful votes
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المشكلة ليست اول مرة تحصل معي منكم وفي السابق كان في شحنات فقدت ولم تشحن لي في سنة ٢٠١٣ وألان توجد شحنة رفضتم شحنها وهي عبارة عن مستحضرات تجميليه لعائلتي انها ليست متفجرات او اسلحة حتى يتم رفضها *لعلمك* الموقع الذي انا طلبت منه يشحن مباشر الى الشرق الأوسط وشكراً

Date of experience: August 2, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,

أخي الكريم, بخصوص شحن الغرض الخاص بك, لقد قمت انت باختيار اراميكس لعملية الشحن, وصحيح ان الشحنة لا تحوي على مواد خطرة, ولكن المواد التي فيها هي مواد سائلة, نحن لا يمكننا شحن اي نوع من انوا ع السوائل معها,

في حال اردت الشحن مرة أخرى معنا, يمكنك التواصل معنا عبر الايميل الحاص بنا وطلب التحدث معي من اجل مساعدتك,

شكر الك,

AE
1 review
0 helpful votes
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The box used for the consolidated repacking can be...
September 1, 2022
Updated review

The box used for the consolidated repacking can be smaller but instead they use the same box received from amazon

Date of experience: August 2, 2022

Great experience!
May 10, 2020
Previous review

Great experience!

Date of experience: May 9, 2020
Australia
1 review
0 helpful votes
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A quick and simple process to get something I want but which wouldn't ship to me

Date of experience: August 1, 2022
South Africa
1 review
0 helpful votes
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Everything great, just postage too expensive. App $340.

Date of experience: August 1, 2022
Turkiye
1 review
0 helpful votes
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So far so good, i will update in how long i have received my shipment

Date of experience: August 1, 2022
Kuwait
1 review
0 helpful votes
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I have shipped it on fast shipping a month ago and...
August 30, 2022
Updated review

I have shipped it on fast shipping a month ago and it hasn't arrived yet. It's supposed to arrive in two days.

Date of experience: July 31, 2022

تجربه ممتازة
June 26, 2020
Previous review

تجربه ممتازة

Date of experience: June 26, 2020
GB
1 review
0 helpful votes
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I never received a message from you to say you had...
July 31, 2022
Updated review

I never received a message from you to say you had my parcels

Date of experience: July 31, 2022

Very good
October 7, 2020
Previous review

Very good

Date of experience: October 7, 2020