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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
2 reviews
0 helpful votes
Follow Ofelia M.
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It took several e-mails and chats to correct the address...
November 11, 2022
Updated review

It took several e-mails and chats to correct the address on my shipment.

Date of experience: October 12, 2022

So far quite efficient
July 1, 2022
Previous review

So far quite efficient.

Date of experience: July 1, 2022
Saudi Arabia
1 review
0 helpful votes
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It was vey good experience, but I would prefer if the shipping price for small one package to be little cheaper.

Date of experience: October 12, 2022
Japan
1 review
0 helpful votes
Follow Ruairi M.
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Generally good service, I wish that for smaller packages regular USPS service was available to save money. I don't need something like FedEx or DHL for a tiny package, plus FedEx and DHL service is terrible in the country I live in.

Date of experience: October 11, 2022
Malaysia
1 review
0 helpful votes
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Repackaging did not help reduce shipping cost at all. Had to pay $5 for nothing. There should be some kind of indication that repacking does not help in cases like this.

Date of experience: October 11, 2022
Laura C. Stackry Rep
over a year old

Hi, Yimin!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.

AE
1 review
0 helpful votes
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As always, easy to use and reliable
October 11, 2022
Updated review

As always, easy to use and reliable. Consolidation took a little longer than before but still okay.

Date of experience: October 10, 2022

Very easy to use
October 8, 2021
Previous review

Very easy to use.

Date of experience: October 8, 2021

I have found Stackry very easy to use and reliable
May 9, 2020
Previous review

I have found Stackry very easy to use and reliable.

Date of experience: May 9, 2020
NL
1 review
0 helpful votes
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What happened to the shipping price?
November 9, 2022
Updated review

What happened to the shipping price? Its absurd now

Date of experience: October 10, 2022
Laura C. Stackry Rep
over a year old

Hi, Stephan!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We offer the best service in the business and while we do strive to keep costs low for our customers, but like everything right now, prices are going up. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.


Thanks that i dont pay more than 60/70$ for shipping
June 21, 2022
Previous review

Thanks that i dont pay more than 60/70$ for shipping. The price is 100% worth it

Date of experience: June 21, 2022
Kuwait
1 review
0 helpful votes
Follow AHMAD E.
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الشركات الأخرى تخزن الشحنات لمدة تصل إلى 6 أشهر ستاكري فقط شهرين وهذا تعتبر أقل منافسة للشركات الأخرى

Date of experience: October 10, 2022
Iraq
1 review
0 helpful votes
Follow Ali Q.
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Other payment options must be clear and visible and if other actions must be made like verification then also it should be written allowing the user to understand what is the required information or processes.

Date of experience: October 10, 2022
GB
2 reviews
0 helpful votes
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Stackry is just so easy to use
October 10, 2022

Stackry is just so easy to use. I recommend them a lot.

Date of experience: October 10, 2022
Saudi Arabia
1 review
0 helpful votes
Follow HATEM V.
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اسعار الشحن مرتفعة جدا
ويبدوا ان هذه المرة الأخيرة في التعامل مع هذا الموقع

Date of experience: October 8, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,
ان تكلفة الشحن لدينا تعتمد على ابعاد الشحنة ووزنها
نحن نحاول جعل الاسعار اقل ما يمكن بما يتناسب مع نوعية الخدمة التي نقدمها لعملائنا, حيث اننا نمتاز بسرعة تنفيذ الطلبات وسرعة الشحن,.

شكرا لك,,


I cant go back if i forget one package
July 19, 2021
Previous review

I cant go back if i forget one package. And you cost me two time for shipment

Date of experience: June 19, 2021
Oman
1 review
0 helpful votes
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جيد..
October 8, 2022

جيد.
ولكن السعر الشحن باهض.
نرجوا قي المرة

Date of experience: October 8, 2022
Saudi Arabia
1 review
0 helpful votes
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I love how easy to use this website and the shipping...
October 7, 2022
Updated review

I love how easy to use this website and the shipping company options

Date of experience: October 7, 2022

Quick Email Response which is great customer service
December 14, 2020
Previous review

Quick Email Response which is great customer service.

Date of experience: December 14, 2020
Malta
1 review
2 helpful votes
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Fantastic so far
October 7, 2022

Fantastic so far - I never expected such a good service! I will recommend your company for sure and Veronica was incredible helpful!

Date of experience: October 7, 2022
Portugal
1 review
0 helpful votes
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Attempting to pay with paypal had issues and whenever it errored with paypal I had to contact support. Could be improved.

Date of experience: October 6, 2022
Egypt
1 review
0 helpful votes
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First i was charging it to another country but then...
November 5, 2022
Updated review

First i was charging it to another country but then the shipping agent was removed from your site without notifying us,
Then i had to shipped to another country, but the description kept me contacting the support team 4 times in 5 hurs to reach for a solution until Mr. Miles chen really helped me and please bring ZMC back to shipping options to iraq

Date of experience: October 6, 2022

First i chose to ship to Iraq but then i was surprised...
September 9, 2022
Previous review

First i chose to ship to Iraq but then i was surprised by the abnormal fees needed to send the package i mean you're even more pricier than DHL own service

Date of experience: August 10, 2022
Kuwait
1 review
0 helpful votes
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Delaying in consolidating the shipment and too much...
November 5, 2022
Updated review

Delaying in consolidating the shipment and too much steps yo create shipment needs a lot of details

Date of experience: October 6, 2022

Thanks a lot
March 29, 2022
Previous review

Thanks a lot

Date of experience: March 29, 2022
Qatar
1 review
0 helpful votes
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زيادة في الأوزان وتأخير في الشحن، ولكن شكرا لكم

Date of experience: October 5, 2022
Saudi Arabia
1 review
0 helpful votes
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موقع سهل التعامل معه و يتضمن اللغه العربيه

Date of experience: October 5, 2022
GB
1 review
0 helpful votes
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Brilliant service for a first-timer, super easy to navigate because of the brilliant step by step overlay tutorials, and a fantastic price for the service - couldn't be happier so far.

Date of experience: October 4, 2022
Israel
1 review
0 helpful votes
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I had to use the PC
November 3, 2022
Updated review

I had to use the PC. Using the smartphone I could not select the address, and it was not possible to continue.

Date of experience: October 4, 2022

Expensive but efficient
July 20, 2020
Previous review

Expensive but efficient.

Date of experience: July 20, 2020