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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Surprised with the fees requested for a return process! Such thing was not mentioned earlier.
Easy and fast processing. Very helpful when it comes to reducing the billable weight. Thanks Stackry
Well the are charging me extra money because they could not figure out the address or receiver.
Also after 60 days past they send me massage to dispose the goods and that is seditious behavior
The last shipment i had i received 2 books damaged and i payed extra fees for bubble wrap for the books. Instead they use it on the DVDs
It is quick and very professional done by the people at Stacry.
I would High; y recommended to anyone
The shipping price is very expensive, very different from the previous one
I ordered several small very spare parts, one of them being a single washer, yet I see the actual and billable weight at 1lbs/ea. Let´s say I order a dozen pieces like that and they come in 12 envelopes, will I be charged for a 12 lbs consolidated parcel then? I would give a 10 for the recommendation below, but I have these doubts now.
First time used the service, all good until now, fair fees. Let´s see how it arrives.
Great customer service from Maya in locating a package and then keeping me informed.
Great service prices are a bit high but im just in a hurry couldn't wait for another item
Outrageously expensive. I regularly use the MyUS service and they are a hell lot of cheaper. The only reason I use Stacky because you guys ship pet supplements to Australia whereas they do not.
Hi Anuj!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.
بدئة اعتاد علي طريقة استكمام البيانات المطلوبه مني وطريقة الدفع وشكرا
تجربة جيدة فيما عدا محدودية اختيار شركات الشحن للبضائع التي تحتوي على كريمات
Stackry did not notify me that I had 2 packages in my locker and not just one. I didn't find out that my one package was missing until 2 weeks later after contacting them asking where my package is. I assumed both packages were together in one because they were from the same retailer. But now because of Stackry's error I have to pay 2 separate shipping fees to Canada!
Really easy to use, I'm happy so far - my first package with Stackry, let's see if it gets here fine :)
A great service, just puzzled that it took so long to consolidate my packaging.
Two times using their services and both times were disappointed.
Shipping rates were overpriced compared to if you ship directly from the seller.
I rather not using this website anymore.
I am unhappy with being charged with consolidation fees 3 times when it clearly doesn't give you the option to choose between a box or bag.
Wasn't thrilled with my first package. Sloppy packaging: box was too big, wasn't packed well, some items were broken
Surpised that my package did not come in at lower shipping cost. Why was 1lb weight doubled to 2 lb? Was expecting $15 based on Stackry estimate, was $20.
First time use, the shipping interface was easy to navigate. So far good experience.
Everything OK and clear with the interface of the website. Good experience.
It could be great if you had some additional shipping options just for documents. Price was slightly high for this type of stuff.
The service has been a big help in getting what I need.
Well, it was a bit expensive but you guys did do your best to bring the price down so it's really not your fault.
Great company to do business with and very respectful to customers
So far the consolidation has been easy but I would like the think the the $25 charge for consolidation there was a picture of the completed consolidation and open box before it was sealed. This would give me reassurance that the goods had been packed as per my instructions
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Hi Tariq!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.