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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
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مع الاسف اول تحربة و كنت اتوقع سعر ارخص مقارنة بخدمات شحن غير

Date of experience: July 22, 2022
Canada
1 review
0 helpful votes
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This is awesome!
July 22, 2022

This is awesome! First time customer
Will definitely use your service again.
Can't wait to receive my first package from you guys.
Thank you

Date of experience: July 22, 2022
Saudi Arabia
1 review
0 helpful votes
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لقد تم زيادة مبلغ الشحن للضعف عندما طلبت اول مره

Date of experience: July 22, 2022
Canada
1 review
0 helpful votes
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Shipping options aren't the greatest making the service still an okay option but 45 USD shipping to Canada for a small bottle of cologne--Would use again as it is quite efficient but $$$$

Date of experience: July 21, 2022
Saudi Arabia
1 review
0 helpful votes
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قيمة الشحن مبالغ فيه يجب تخفيض السعر لكي نستمر معكم. والا سنذهب الى غيركم من المنافسين..

Date of experience: July 21, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,
ان تكلفة الشحن لدينا تعتمد على ابعاد الشحنة ووزنها
نحن نحاول جعل الاسعار اقل ما يمكن بما يتناسب مع نوعية الخدمة التي نقدمها لعملائنا, حيث اننا نمتاز بسرعة تنفيذ الطلبات وسرعة الشحن,.
يمكنك التواصل معنا عبر ايميلنا من اجل ان مساعدتك بخصم مناسب لشحنتك القادمة,
شكرا لك,,

GB
1 review
0 helpful votes
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Very good, found a package that didnt have the unit number on and still managed to get it to my locker

Date of experience: July 21, 2022
Australia
1 review
0 helpful votes
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Generally good, but 1
August 20, 2022

Generally good, but
1. Lack of information on whether US postage to you should be included in value for Australian GST purposes
2. Lack of opportunity to include additional delivery instructions during process (specifically, we live in a remote area and prefer to include details on what to do if they have delivery problems)

Date of experience: July 21, 2022
Saudi Arabia
1 review
0 helpful votes
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تعامل راقي ون الموظفين وشركة منظمة و مرتبة وشكرا لكم

Date of experience: July 20, 2022
GB
1 review
0 helpful votes
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I wish I would have known about you guys years ago...
July 20, 2022
Updated review

I wish I would have known about you guys years ago great service very straightforward I've had several packages this past year and will continue to use you!

Date of experience: July 19, 2022

I've never had an issue does everything that they claim to I can now shop with confidence

Date of experience: June 21, 2022
Mexico
1 review
0 helpful votes
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The page has been easy to use and friendly so far
July 19, 2022
Updated review

The page has been easy to use and friendly so far. Shipping prices are high but cannot blame Stackry for it :)

Date of experience: July 19, 2022

Easy to use and reliable service
September 22, 2021
Previous review

Easy to use and reliable service.

Date of experience: September 22, 2021
Saudi Arabia
1 review
0 helpful votes
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جميله ولك اتمنى توفير شركان شحن اقل سعرًا

Date of experience: July 19, 2022
Denmark
1 review
0 helpful votes
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Friendly and competent and helpful staff
July 19, 2022
Updated review

Friendly and competent and helpful staff. Very satisfied with Stackry. Thank You

Date of experience: July 19, 2022

I'm generally very satisfied
April 5, 2018
Previous review

I'm generally very satisfied. I only give 4 stars today as the service has been with a few days of delay lately, which is did not use to be. But very satisfied all over.

Date of experience: April 2, 2018
Ireland
1 review
0 helpful votes
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Very straightforward and the prompts are really helpful

Date of experience: July 19, 2022
Canada
1 review
0 helpful votes
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Good service for people in canada to shop in the USA! Can I please get a promo code for next purchase please! Thanks kris

Date of experience: July 18, 2022
Saudi Arabia
1 review
0 helpful votes
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Its expensive although i have light items
I did subscribe to order from apple, hence apple refused

Date of experience: July 18, 2022
Laura C. Stackry Rep
over a year old

Hi, Renad!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.

NL
1 review
0 helpful votes
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Very nice, for my first time shipping! Very easy and user friendly, Didn't expect it to be this easy! Thanks a lot! Also Paypal is accepted =)

Date of experience: July 18, 2022
Australia
1 review
0 helpful votes
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Website is very user friendly and staff support was great!

Date of experience: July 18, 2022
New Zealand
1 review
0 helpful votes
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Interface is user friendly, easy!
July 17, 2022

Interface is user friendly, easy! And delivery fees are fair.

Date of experience: July 17, 2022
Australia
1 review
0 helpful votes
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Pricing is ridiculous postage ended up being $225 aud! I could usually have this shipped for around $50usd very unhappy. I will never use again

Date of experience: July 17, 2022
Laura C. Stackry Rep
over a year old

Hi Chris!
Thanks for the honest review. We are so sorry that you were not happy with the pricing. The carriers that Stackry uses charge based on dimensional weight or actual weight, whichever is higher. Because of this, the size of your parcel can determine the billable weight of your shipment.
We do have processes in place to help lower dimensional weight, such as a repack ($5) or consolidation ($2 per package). This is how our customers save the most money.
Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax when you purchase items to be delivered to your locker).
Again, I am sorry you weren't happy with our services, if you ever want to give us another try, please email us at [email protected] and we can answer any other questions or concerns

Kuwait
1 review
0 helpful votes
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My package delivered and there is missing items and after checking with customer service he told the second package Was there coming in wrong locker so now I have to get my second package and pay again for shipping very bad website

Date of experience: July 16, 2022