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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Beautiful dress, excellent quality and great value for money! We used the made to measure service and it fits really well. Received promptly. Would recommend.
Personally my experience was amazing! I ordered two dresses since i couldnt decide! I ended up loving both of my dress so much! Shipping was fast, and the dresses were so beautifully made! I will definitely be ordering here for my senior prom!
Dear Samantha,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
The website was easy to navigate, and the dress arrived sooner than expected, such a smooth and pleasant experience!
Dear Sam,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Thanks so much for the great communication during the process. The dress is as beautiful as it was on line and the fit is perfect! Great quality!
Dear Char,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
This dress is very well-made and is absolutely gorgeous! The detailing is perfect and perfectly complements the dress. The price can't be beat- we looked in town where we live and the dresses were nowhere near as gorgeous as this one, and they cost hundreds of dollars more! Stacees always delivers a well-made, great value!
Dear Melissa,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Stacees offers so many color choices and gorgeous dresses that picking out my dress was a breeze. I loved the videos of the models wearing the gowns so you really get a good idea of how it looks. Overall, this was one of the best online shopping experiences I've had, and I shop online a ton!
Dear KARLA,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Shopping was easy and the hardest part was choosing an actual dress.
Ordered a dress for a wedding. Used the custom fit option. The dress fit perfectly.
Dear Mary,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
It is always good to know how involved their customer service is with their clients. We had an outstanding experience.
Dear Marcia,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
I was honestly just worried about the timing, as my prom was coming up. It got here before the expected delivery date though which i was so happy over. Stacees support was hard to contact, but in the end i did not need it.
Dear Gracie,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
I was worried about ordering online for prom, but I was very surprised at how good Stacees was. My dress was perfect, it was shipped fast, all of the sizes were in stock, and they had so many options. I was so happy that this wasn't a scam website. I will be coming back to Stacees for any dresses I need from now on.
Dear braelyn,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Got back to me quickly with whatever needed or questions i had
Dear kiara,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Looked for measurements so happy with the dress it was beautiful didn't need any alterations my daughter is quite petite
Dear Grainne,
Thank you for your review. Your satisfaction is the most important to us and this is absolutely our work power. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make your shopping experience better.
Thank you again for your support! If you need any further assistance, please contact us.
Sincerely!
Stacees Customer Service Center
My granddaughter absolutely loved her dress. It was everything she expected it to be. The alterations were on point as well. Thanks so much!
Dear Misty,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Looking forward to serving you again!
Best Wishes
Stacees Customer Service Center
We were emailed after placing our order to verify our custom measurements before they processed the order.
Dear Trisha,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
Dear Tina,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
It was super simple to order and the dress came quickly! I will order from Stacees again!
Dear Shawn,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
The process to order was easy. I cannot write about the shipping or quality of this item yet because I haven't gotten it yet.
Bought a dress for my daughters prom. It came within a week, was exactly as shown on the website and is beautiful. My daughter is one very happy girl.
Dear Kathy,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
Fantastic servicefrom start to finish. Great communication, the dress is fantastic quality and absolutely stunning. Such s wide choice to choose from including the choice of colours. Would highly recommend this company.
Dear Lesley,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center
User friendly website, the dress came on time, and was a perfect fit. My daughter loved her prom dress.
Dear Kary,
Thank you for your real feedback, your satisfaction is our greatest joy, we will try to improve our work and bring you a better shopping experience next time, I also believe that your real feedback will help the people in need. Thank you again for choosing Stacees.
Best wishes
Stacees Customer Service Center
Nice very easy. Great choices. I enjoy this website very much.
Dear Alicia,
Thank you for your affirmation, as the saying goes, attitude determines everything, details determine success or failure, we will do a good job on each dress with our heart. Looking forward to serving you again.
Have a nice day!
Stacees Customer Service Center
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Juliet,
Thank you for your positive comments,. We are glad to hear your recognition of the quality and service of our goods. Your affirmation is our greatest encouragement, and we will continue to improve ourselves, and strive to make our services better!
Best Wishes
Stacees Customer Service Center