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From the business

Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.


spyfly.com
San Diego, CA, United States
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SpyFly Reviews Summary

SpyFly has a rating of 4.4 stars from 7,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

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North Dakota
1 review
0 helpful votes
Follow Heather J.
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I've found most of what I looked for
It's the cost that hurts me

Date of experience: September 22, 2019
Wisconsin
1 review
0 helpful votes
Follow DENNIS G.
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Not the information i was looking for., i already knew this info

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2019
Louisiana
1 review
0 helpful votes
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I think I should get my money back, not even half this information is correct

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2019
Colorado
1 review
0 helpful votes
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This is great tool to help you with your information

Date of experience: September 20, 2019
Texas
1 review
0 helpful votes
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Thank you for your time and consideration in this matter is greatly appreciated

Date of experience: September 20, 2019
Florida
1 review
0 helpful votes
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It gives me some information but what I'm really looking for is social media

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 19, 2019
Louisiana
1 review
0 helpful votes
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I seemed to get more consistent information before I paid for a monthly subscription. Now every time I search hey phone number it tells me that there is unknown information about that number... it's only been about a week and a half I hope it gets better...

Date of experience: September 19, 2019
Indiana
1 review
1 helpful vote
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I know this person has an arrest record and you are showing they have none. Rip off

Date of experience: September 18, 2019
Ohio
1 review
0 helpful votes
Follow Miranda Q.
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Is not 100% accurate
September 18, 2019

Is not 100% accurate. I did one I myself and there were things on there that weren't mine. Looked up my husband and only gave me a few options. None of which were him.

Date of experience: September 17, 2019
New York
1 review
0 helpful votes
Follow Gretchen A.
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It is pulling up information on his father as well as him because they have the same first and last name with a different middle initial

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2019
Florida
2 reviews
0 helpful votes
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Gave me good fast service..
July 26, 2019

Was please with my service i had canceled but still charged and was given a refund with no hassle. And i thought i had been charged again but he was very nice and ecplained it to me

Date of experience: July 22, 2019
Tennessee
1 review
0 helpful votes
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Worth the money for sure
July 2, 2019

Very helpful info though the accuracy could be improved upon in some cases. Still the vast majority was accurate a so helpful. Absolutely worth the money it costs.

Date of experience: June 28, 2019
Pennsylvania
1 review
0 helpful votes
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Ausom experience with you and your team. Thanks for your offer and I can now afford to pay for it. O in for fixed income and expenses get tuff.

Date of experience: April 23, 2019
Missouri
1 review
4 helpful votes
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Horrible experience
February 20, 2019

I signed up for spy fly paid the dollar spyfly took it upon themselves to go into my account after cancelling my subscription and still money that has still yet to be returned I do do recommend this website to anyone they steal out of your account without your authorization

Date of experience: February 20, 2019
South Carolina
1 review
7 helpful votes
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Spyfly. Com
January 29, 2019

Spyfly. I went through them 1 time to obtain a background check for $1. Well i got the background check and paid the $1 no problem. I paid it out of my bank account. About a month or two later i recieved a "Warning Fraudulent Activity" Text message from my bank. In that text was a message stating i needed to contact the bank asap because there was a pending transaction that i didn't purchase. So i called the bank and come to find out SPYFLY.COM tried to take a whole $29.00 out of my bank account! So i had to tell them that wasn't me and they stopped my account and i had to get a new one. So just a heads up if you do the $1.00 background and use your bank like i did they will try to hit your bank for more than what they're supposed to.

Date of experience: January 29, 2019
Florida
3 reviews
0 helpful votes
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Awesome
August 9, 2018

I have been using it for months now and am loving it. It meets my expectations and its a good price. Yes sometimes the info is off but it only pulls whats on the internet. Id say 95% of the time the info is spot on and I have learned a lot of stuff I never knew about a lot of people. I love Spyfly!

Date of experience: August 8, 2018
Virginia
3 reviews
7 helpful votes
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Whatever they say on the website is a lie. Whoever's thinking to this give this a try, shouldnt! The information available on their website is misleading including the part about free trial? I was charged TWICE. The customer service was pathetic and not at all helpful. Although got my money back, but the whole ordeal was rather tiring to say the least. Chose Xnspy after this and it was a satisfying experience that too, with very good customer support service.

Date of experience: May 18, 2018
Spy F. — SpyFly Rep
over a year old

Hello John,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site offers a free search to determine if the individual being searched is present on our site. Please call our friendly member support team at 800-831-9235 and ask to speak with a supervisor. We will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team

California
1 review
4 helpful votes
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No customer service
April 16, 2018

I can not get an e-mail to reset my password... I think they changed my password because I had the same one for to long...

Date of experience: April 16, 2018
Spy F. — SpyFly Rep
over a year old

Hello Randy,
We are sorry to hear you are having trouble accessing our website. We would be happy to assist you in this issue. Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team

Germany
3 reviews
15 helpful votes
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A carefully planned hoax
February 20, 2018

They dont any information that you are looking for. Its a carefully planned tactic that entices people into spending dollar after dollar. By the time you figure out that the information they are providing is inaccurate, you have already spent a few dozen bucks. DONT BUY THIS! I tried xnspy.com after this and they are quite reliable. Theres a support team to help you out and they even have a decent refund policy.

Date of experience: February 20, 2018
Spy F. — SpyFly Rep
over a year old

Hello Louis,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Also, our service is offered on a 7-day trial period and our system only allows one trial per person so you should not have been billed more than $1.00 until the trial period ended. Were you billed $1.00 on multiple occasions? Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team

New Jersey
2 reviews
3 helpful votes
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Misleading and vague
January 29, 2018

Looking myself up, I find I have a criminal record in someone else's name I never heard of.
The employment records say I, my father, my co-workers who worked in state and federal jobs and private businesses are all said to not have had jobs.
Some of the arrest records have garbled numbers or letters on the part to tell what the arrest was for.
Dates of moves into and out of an address are mixed up.
Someone I never heard of was supposedly living at my parents house only they lived in. My stepmother is listed as having lived in my house, which she never did.

Date of experience: January 28, 2018
Spy F. — SpyFly Rep
over a year old

Hello Carolyn,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction. If there is any incorrect information listed on our website, we are happy to have it removed.
Thank you
SpyFly Customer Support Team