SportsMemorabilia.comReviews 651

I spoke with Genevieve today. Her CS skills were awesome! Helpful and very pleasant to work with! Thanks for having great CS representatives!

Thank you Cristin for being so helpful! I didn't order in time for my bfs birthday and she put together such a nice card stuffer so he had something to open. Great touch!
Thanks again :)

Every. Single. Person. That works for this company was not only helpful but A pleasure to work with! Genevieve was amazing!

I can't say enough about how impressed I was with the customer service at SportsMemorabilia. Shelby, particularly, had some of the best customer service I've experienced with any company. She was prompt in her responses, friendly, and went out of her way to make sure I was satisfied with my order. I will definitely be using this company for future purchases.

Outstanding after sale care and open communication. I buy from no other site. All items have been in great condition!

I'm from Canada and came across this site online as I was looking for fun items for my living space. I ordered 3 items, had an issue with shipping (I didnt know duty was a factor) but one item was scratched and the other two exact items had a different size logo. Iexpected a sorry, too bad email but I did not expect such customer service but Shelby was absolutely amazing.

Had a issue with my order, and it was fixed in a jiffy and great response from Shelby, his efforts and assistance was outstanding and re shipped my item quickly

My incessant questions regarding photos etc... were dealt with courteously and promptly by Shelby. Should you need assistance Shelby is the one to help you.

This was my first time ordering from this site. I received the wrong item and Shelby replied right away to my complaint. The correct item was shipped the very next day at no extra cost. Excellent customer service!

Shelby has been very fast mailing me back and helpful as well.
She gave me another alternatives in case my first plan didn't work.
I'll contact her in the future for sure.
Thank you for being such a good professional Shelby.
Best regards from Mallorca, Spain.

Shelby was very professional and helped solve the issue in a timely matter keeping me updated the whole way through. You guys are lucky to have her. On a scale of 1-10 I'd give Shelby a 12. Great customer service. Thanks again

EVERYTHING was much better than expectations, including and most importantly your customer service! Sports Memorabilia will be my go-to sports gift web site going forward based on this experienceand I hope Shelby's manager/s know how much they should value her!

Ordering from UK. Took about a week for them to despatch. To be fair, the small print said it might, but this was slower than I expected. This nearly caused a problem because it was scheduled for delivery during my vacation. But Shelby was v helpful and sorted out a redirect to a friend's house. Good service sorting out this issue.

Everything about my transaction, from placing my order to receiving a product even more impressive than advertised, was first rate. It's a wonderful home for my Bob Gibson autographed bat. Thank you very much!

Cristin provided great Customer Service. I had called about a recent order I had not received yet and she quickly looked into it for me and sorted everything out very efficiently. I will definitely continue to shop through SportsMemorabilia.com and hope to deal with Cristin in the future. Thank you again!

Nick Lombardi, Toronto

I had a question regarding my order so I called the 800# support line. Shelby was most helpful. She answered my questions and forwarded the information I needed. Additionally, she followed up after I received my order to ensure I was completely satisfied. I rate her performance as first rate customer service; thorough, pleasant and professional. /s/ Maria T Stella

I had a query about the COA on my purchase and Shelby sorted it out very quickly and satisfactory. Thank you for your help.

I purchased a ball for a young man's birthday. I realized I had overlooked the shipping notices when I purchased. I contacted customer service and Shelby was quick to respond and the ball arrived with plenty of time. Truly lovely customer service experience