SportsMemorabilia.com

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SportsMemorabilia.comReviews 651

3.9

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From the business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.


sportsmemorabilia.com
Founded in 1996
Miramar, FL, United States
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SportsMemorabilia.com Reviews Summary

SportsMemorabilia.com has a rating of 3.9 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

value
50
quality
44

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Hong Kong
1 review
0 helpful votes
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Great Seller!
May 19, 2020

Great Seller! Fast shipping! Elysha was very helpful and help me a lot! I will buy another warriors goods later!

Date of experience: May 18, 2020
Tennessee
1 review
1 helpful vote
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Elysha was great to work with. She provided excellent communication and updates about my order and went above and beyond. Thank you!

Date of experience: April 30, 2020
Canada
1 review
0 helpful votes
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Elysha
April 30, 2020

Elysha was very helpful and provided me with excellent customer service! I will order on your website again for sure!

Date of experience: April 29, 2020
Canada
1 review
0 helpful votes
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Excellent Service
April 4, 2020

Just wanted to say the product and shipping time was amazing and Elysha was very helpful with updates on shipping and very quick to respond to my emails! Excellent customer service!

Date of experience: April 3, 2020
Japan
1 review
0 helpful votes
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Perfect!
April 1, 2020

Thank you for the care und the article. The jersey ist very nice. In am absolutely satisfied with all.

Date of experience: March 30, 2020
Italy
1 review
0 helpful votes
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Excellent service
February 28, 2020

I received all the support I needed. Elysha provided me with excellent customer service. A professional custom service allow to be safe and secure when you shop and makes a site like this exceptional for your orders.

Date of experience: February 27, 2020
North Carolina
1 review
2 helpful votes
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Don't deal with this company! They are guilty of false and misleading advertising
And even when made aware of it they refuse to correct it and continue to knowingly
Sell this product that falsely advertises what they are selling The University of Miami
Photo with 21 autographs claims to have many inscriptions which it clearly does not have yet
When brought to * attention on multiple occasions he clearly chose not to correct it!
Buyer beware And the certification on the hologram shows the inscriptions are on the piece
When they are not When the piece was returned company refused to refund full price
Despite their misrepresentation

*Personal information redacted by admin

Date of experience: January 15, 2020
Andrea S. — SportsMemorabilia.com Rep
over a year old

I am so sorry for any frustration regarding this order. Please provide the order number and I am glad to pull up the order and assist you directly. Thank you!

Minnesota
2 reviews
0 helpful votes
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Needed some followup with the order. Cristin was a rock star. Walked me through the process and then followed up with a link that got me what I was looking for. If I ever need help again, I will be sure to ask for Cristin!

Date of experience: January 8, 2020
Italy
1 review
0 helpful votes
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THANK YOU CRISTIN!
December 23, 2019

I needed to solve a complex purchase problem and Cristin was simply extraordinary in providing me with assistance.
I will continue to shop on Sport Memorabilia, knowing that competent and customer satisfaction people like Cristin work there.

Matteo

Date of experience: December 22, 2019
California
1 review
1 helpful vote
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Great customer service
December 11, 2019

Genevieve provided me with great customer service. Provided me with the information I requested in a very timely manner.

Date of experience: December 10, 2019
New Hampshire
1 review
0 helpful votes
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I purchased the Mahogany MLB Jersey display case for a Red Sox Jersey I wore during a Red Sox Fantasy Camp I attended many years ago.

The display case was delivered as promised and the cardboard box it was delivered in was in rough condition but the display case was packed with extra bubble packing and survived the journey.

The reason why I gave it just 3 stars (average) is the door frame hinge screws were mounted crooked so the case door is not level when the door is closed.

I also don't believe the case frame is real wood-- it looks more like pressed wood. There is a little bit of white substance (maybe glue?) near one of the 45 degree frame joints that I can't seem to remove.

Also, the inner case frame body holding the jersey is made of plastic and is not rigid enough and will bend a little when the door is open even with 5 screws holding the case to the wall.

The case window is acrylic plastic (not real glass) and a couple of glazing points needed to be redone as they became loose which I assume was during transit.

SportsMemorabilia.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 8, 2019
Ohio
1 review
0 helpful votes
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Great Service. Picture arrived in perfect condition. Will purchase again from SportsMemorabilla.com in the future.

Date of experience: December 6, 2019
Canada
1 review
1 helpful vote
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Cristin was an absolute superstar in dealing with my order. She was on top of things, quick to respond to calls/emails. She ensured prompt shipping and quickly changed the destination address to my work from home.

Everything was done promptly, courteously and in a professional and friendly manner.

Date of experience: December 4, 2019
Washington
1 review
2 helpful votes
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Phenomenal
November 27, 2019

I ordered signed football and a case and had a little trouble with tracking in the beginning (my fault) I called in didn't have a wait time, they were extremely helpful and also tracked my packages for me and updated me. They were very nice and professional also. I will be returning customer. Go Hawks!

Date of experience: November 26, 2019
Texas
1 review
0 helpful votes
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She answered quick to every concern I had regarding my item and she was very polite. Brooklyn answered my questions within 24 hours.

Date of experience: November 21, 2019
California
2 reviews
1 helpful vote
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PERFECT
November 10, 2019

Many, many thanks to Genevieve for her sincere caring and great professional assistance with my order. She never stopped helping me so that my order could be delivered on time for my husbands birthday. She shows that customer service is her number 1 and "alive and well " in her company.
Thank you!

Date of experience: November 8, 2019
Texas
1 review
0 helpful votes
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Genevieve is awesome!
November 9, 2019

I couldn't have asked for a more kind and friendly customer service rep!
She really is the best! Thanks for everything! :)

Date of experience: November 7, 2019
Illinois
1 review
0 helpful votes
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Genevieve was by Far the warmest, most kind person I've ever had the pleasure of doing business with. And I say this in spite of encountering a quite-less-than-smooth website ordering experience. Without Genevieve, I doubt I'd return to your site. But knowing Genevieve's there & knowing any issue would be handled with such concern, I'm sure to return when in need of a sports gift. Thank you Genevieve! Your very presence is a gift.

Date of experience: October 30, 2019
Florida
1 review
0 helpful votes
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Genevieve was so helpful in making sure we got our brother's 50th birthday gift on time. She was great to work with and so kind.

Date of experience: October 28, 2019
Austria
1 review
0 helpful votes
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Tanks
October 13, 2019

Thanks to Shelby for the Service. The Seahawks Item is Perfect. Shipping from US to Austria was quiet fast.

Date of experience: October 11, 2019