SportsMemorabilia.comReviews 651

SHELBY provided me with excellent customer service! I will definitely be contacting them again in the future.

Shelby Awesome Customer Service. She helped me all the way even after the item arrived to see if everythins was correct.

Shelby from Fan Advocate Dept was fantastic. She went above and beyond to make sure we fit what we needed and we are very happy! Great job Shelby!

Shelby provided amazing customer service for questions regarding my delivery, and even followed-up after I received my package! Couldn't be happier with my purchase! Thank you!

Called on a Friday about a case I bought having a small scratch in the middle. The person who took that call was able to inform the correct party of my issue and I was contact that following Monday. The whole process of getting a new item was quick and easy.

Sports Memorabilia is really good place to buy some signed stuff like my Duke Pro Football signed by Marquise Lee. I had a great experience with the customer services too, they are professional and really helpful! :)

Are the autographs real if they are how long does it take for players to sign each one do y'all have any auburn stuff as jerseys or football signed by auburn current head coach.

I am very impressed by the quick replies received anytime I contacted customer service and their superior and professional assistance. This is a first class company!

I received a FEDEX package that had been opened and my item was missing. After fighting with FEDEX for a few days I contacted Genevieve Busby in customer service. She was instrumental in getting the issue resolved and made the whole process easy and seamless. She saved my wife's birthday! Thank you so much Genevieve Busby! You are should be the model for customer service for all companies. Thank you again.

Cristin was absolutely wonderful and continually checked in to let me know where my purchase was in the process. I had initially given her the wrong shipping address and she immediately got back to me. She also followed up to make sure my daughter was happy. Customer Service to perfection!

I needed something to arrive on a curtain date and was concerned about it not being here in time. I spoke with some very kind and helpful people on the phone who helped ship my item in time and assure me the product was authentic and following up with emails. Best service. Thank you so much!

Geneviève was truly amazing in processing my replacement. Quick response and just great customer service.
Thank you a lot for the help Geneviève

Shelby was very professional in taking care of my cancellation of my order and sent me 2 emails letting me know that the order was canceled

They really do focus on great customer service there. Geneviève was mine rep, and she was incredibly helpful! She figured out an issue I had with the order and got it fixed very quickly! She is great!

Geneviève was very helpful and allowed my item to be exchanged in a timely manner! I was able to get a deal on a helmet I had to exchange and received a better helmet in return!

I was disappointed when my gift arrived damaged. Our customer service rep, Genevieve Busby was extremely helpful in getting this resolved. She was empathetic to the situation and was prompt and courteous in her communications. A replacement was sent and I was notified by her with tracking info. Genevieve provided excellent customer service.

Genevieve Busby worked with me exclusively and delivered excellent customer service. My returned item was handled with professionalism and one on one service. The quality of the item I ordered, compared to the price, was disappointing. I guess I paid for more licensing fees than product. Buyer beware.

Cristin is a fabulous rep and deserves a raise. She has been amazingly kind and patient with the project I handed her.

I had a buying hiccup and decided that I didn't need one item. They took the time to track it down but unfortunately it shipped out. No worries they offered a free label to send it back. And credited my account right away. Thanks Shelby