SportsMemorabilia.comReviews 651

Andrea Mendoza provided the best customer service, it was a pleasure to work with her and she was very helpful and polite. Thank you again for doing a great customer service job in assisting with ll my needs.

I was getting a little stressed because I had never dealt with SM and the tracking information I printed when I placed the order told me nothing. When I called Andrea she answered promptly, was very friendly, and gave me the information I needed on the spot and forwarded the FedEx tracking # to me by email. Because of her help I can definitely recommend SM to others.

These guys are top notch! We ordered a hockey stick that was going to be late for our Chistmas party. They jumped through hoops to get this order changed around and expedited to show up on time for our party. This is the third time we have purchased from them. We will continue to do business.

Jane Tesoriero was very helpful, product arrived quickly. Slight issue with no Coa card but Jane sorted that out which was great.

Very happy with the call was helped and taken care of right away by someone I felt understood my situation

Melissa Ospina assisted me with my memorabilia order from start to finish. She was a dream to work with. Courteous, respectful, friendly, professional, knowledgeableshe ensured my Christmas order was tracked and shipped in time for my sons Christmas present. I simply couldnt have asked for anything more. Thank you!

Ingrid worked an issue for me from beginning to end and communicated with me 100 percent of the Time.
She is a Great asset for Sports Memroblia. Com and because of Ingrid I will continue to shop at Sports Memroblia. Com
Ingrid is one of the BEST.

Andrea Mendoza was great to work with. She was very prompt with all responses and handled my situation very quickly. She has excellent customer service. Thank you for all your help.

Sophia Brown was very polite and helpful in getting my order info, this was my first time ordering on line so I didnt know what to expect but I will recommend this site in the future, thanx Sophie.

Bought an item. Said it shipped on 12/7 and never actually shipped. Never arrived, sent a replacement today that should be here 12/15

Christmas time can be stressful, especially when you think you've mucked up your order! But Tashia was amazing, kind and speedy in reassuring me that my order was proceeding smoothly and had all the necessary details. She is exactly the caring kind of person to have in such a role. Thank you, Tashia!

Just a quick note to let you know what incredible service I received from Jane Tesoriero this week. She turned a potentially "bad" experience into a pleasurable one with her thoughtful care and good humor. I came out better in the end than when I started! What a treat, and particularly during this very stressful time of year! Thank you, Sportsmemorabilia, for having Jane Tesoriero available to customers like me!

Jane Tesoriero is an absolute angel! With the holiday season being incredibly hectic, one can imagine the stress of making dream come true presents come to life. Even with a shipping error, Jane swiftly worked her magic to help me out and made this hands down the most delightful and incredible transaction I have had all holiday season! Would give a 6th star if I could!

Genevieve took the time to answer my questions and helped find a solution to my problem. She is a great customer service representative because she took the time to listen and help. Thanks Genevieve!
Sincerely,
Shana Leone

Andrea Mendoza provided exceptional customer service and was able to clear up my issues extremely quickly with great communication. Service like this is what creates a loyal repeat customer out of me. Thanks again Andrea.

Great customer service from Gloria who provided me with excellent customer service- thanks very much for your help! It's made my life a lot easier

I made an order the other day and for some reason forgot to enter the coupon code. Called Customer Care and Trish Case helped my get credited back the amount for the coupon without any trouble. Thanks Trish!