SportsMemorabilia.com

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SportsMemorabilia.com

3.9

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From the business

Buy sports memorabilia, autographs & signed gifts from MLB, NFL, NBA, NHL. Find baseball, football, basketball, hockey autographed jerseys.


sportsmemorabilia.com
Founded in 1996
Miramar, FL, United States
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SportsMemorabilia.com Reviews Summary

SportsMemorabilia.com has a rating of 3.9 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SportsMemorabilia.com most frequently mention customer service, timely manner and birthday gift. SportsMemorabilia.com ranks 1st among Sports Memorabilia sites.

value
50
quality
44

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Missouri
1 review
0 helpful votes
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Connie was very understanding of my situation and her customer service was outstanding! Will not question ordering again from sportsmemorbilia knowing there is customer service like hers!

Date of experience: December 28, 2017
New Jersey
1 review
0 helpful votes
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Jeanude took care of on online order situation and turned it into a remarkable experience. Her professional manner is better then anyone could expect. 100% I will be doing business with Sportsmemorablilia again.

Date of experience: December 27, 2017
Canada
1 review
0 helpful votes
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Great
December 28, 2017

I had an issue with my order. They had no problem fixing my order and offering a refund. Would recommend this website and service to any one world wide. Thank you so much

Date of experience: December 27, 2017
Texas
1 review
0 helpful votes
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Andrea saved Christmas!
December 26, 2017

If it weren't for her, I think SportsMemorabilia would have less than one. I knew there had to be someone there that could at least 'try' and help me out. Unfortunately, I was only dealing with one person prior to reaching her. I ordered an item well within the timeline to have it before Christmas, but unfortunately, it didn't make it. All I wanted to do was be helped. I finally gave up, decided to call and request someone else. That definitely did the trick! Andrea Mendoza totally rocks as she me with excellent customer service! She saved Christmas with the in-laws!
Take care,
GM

Date of experience: December 24, 2017
New York
1 review
0 helpful votes
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Ingrid Padron provided me with excellent customer service! I placed an order for a Signed Jersey as a Christmas present, there was so type of computer error and Ingrid personally did all she could to get me my perfect present! I received the jersey yesterday and it is perfect! She saved my Christmas!

Date of experience: December 23, 2017
Germany
1 review
1 helpful vote
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Andrea Mendoza
December 23, 2017

Long story short... she helped me more than I expected! Sweet heart over the phone and did all she could to help me!

Date of experience: December 22, 2017
New Jersey
1 review
0 helpful votes
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Customer Service
December 22, 2017

Ingrid Padron provided me with unparalleled customer service during the very busy holiday season and took the time and care to ensure that my loved one receives their Christmas gift on time!

Date of experience: December 21, 2017
Minnesota
1 review
0 helpful votes
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Awesome customer service
December 22, 2017

Andrea Mendoza solved my issues. In short order! She ROCKED IT! I would you them again! Thanks Andrea!

Date of experience: December 21, 2017
Georgia
1 review
0 helpful votes
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She helped me when my initial order was incorrect. I found a replacement item but was worried I couldn't get it in time for Christmas. She worked her magic with the manufacturer and I will now be able to give my nephew an amazing gift. Andrea is wonderful!

Date of experience: December 21, 2017
New Jersey
1 review
0 helpful votes
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I had ordered a Christmas gift for my husband that was taking too long to process so it wouldn't arrive until late after Christmas. She helped me out and ensure that it arrived way ahead of schedule. She was incredibly responsive and did everything she said she would try to do. Thank you, Genevieve!

Date of experience: December 20, 2017
South Carolina
1 review
0 helpful votes
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Good Customer Service
December 21, 2017

Andrea Mendoza was very helpful and exceptionally prompt with all responses in regards to a returned and refunded order.

Date of experience: December 20, 2017
Ohio
1 review
0 helpful votes
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Mellisa Ospina was amazing. There was a problem with my order Mellisa was great she came up with a solution and got my order delivered on time. I would recommend your company to everyone who is looking to purchase sports memorabilia.

Date of experience: December 20, 2017
New York
1 review
0 helpful votes
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Great!
December 21, 2017

When fedex lost my package I was extremely upset, because it was a Christmas gift. Melissa Ospina Is who I spoke with and she made sure to get me a new one out pronto and make sure it was here by Christmas! I couldn't be more thankful that I got a agent that was willing to go above and beyond for me and to get the situation fixed! She was very polite and kind.

Date of experience: December 20, 2017
Wisconsin
1 review
0 helpful votes
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Tricia Case is FANTASTIC!
December 21, 2017

I made an error in ordering (clicked ONE too many times!) and needed to get one of my items returned - after refusing only to have FedEx return to me she helped me through the return process and was OUTSTANDING! Not only was she on top of things but also humorous as well-don't we all need that this time of year?! Can't say enough about her customer service skills - you guys are lucky to have her! AND, the product is FANTASTIC! My husband will love it when he opens it at Christmas!

Date of experience: December 20, 2017
GB
1 review
0 helpful votes
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Excellent service
December 20, 2017

Upon receiving my item I noticed the authentication certificate was not included. When I contacted the company the assigned me Jane Tesoriero who personally assisted with my enquiry. Jane was friendly, efficient and fast which made my experience with the company a very positive one.

Regards SP

Date of experience: December 19, 2017
Florida
1 review
0 helpful votes
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Ingrid helped me correct an order that I placed and was very accomodating. Thanks so much! I will be shopping with sportsmemorabilia.com again in the future.

Date of experience: December 19, 2017
Texas
1 review
0 helpful votes
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Excellent service
December 19, 2017

Lauren and George are terrific! George helped me find just the right gift for my son and Lauren provided superior customer service taking care of shipping, etc. I will definitely buy from then again. They made a great team!

Date of experience: December 18, 2017
Canada
1 review
0 helpful votes
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Wow! Lauren Alfonso responded almost immediately to my question and included important details in the answer. Customer service this outstanding is difficult to find. Bravo, Lauren! Thanks so much!

Date of experience: December 18, 2017
Wisconsin
1 review
0 helpful votes
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Ingrid Padron really knew what was going on and provided outstanding customer service, it was a pleasure to work with her and she was very helpful and polite. Thank you again for doing a great customer service job in assisting with ll my needs.

Date of experience: December 18, 2017
Canada
1 review
0 helpful votes
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Great customer service
December 19, 2017

There was a mix-up with my order but Ingrid Padron handled everything so well and made me want to shop with Sports Memorabilia again. She went above and beyond what I expected and made the experience a lot more pleasant than it had been. Thanks so much, Ingrid!

Date of experience: December 18, 2017