SportsMemorabilia.comReviews 651

Genevieve provided me with excellent customer service way more than you can expect. She was pleasant, polite, patience, professional and would go all the way to help the customers.

If allowed I would give 6 stars out of 5.

Buy with confidence on their website they stood by their best price guarantee. And if you any questions you have excellent customer support with team member like Genevieve to help you.

Genevieve Busby provided me with excellent customer service! I will continue shopping at Fanatics!
Not only she was able to give me clear explanations, she was also speaking French, which is very handy for a French customer :)

After several frustrating months trying to return an item only to be kept on hold and then transferred to someone who couldnt help me, I was finally put in touch with Lauren. She worked diligently with me to resolve the problem and within a couple of weeks I received a full refund. Lauren is professional and courteous and she works very hard to keep customers satisfied.

Thais Evans provided me with exceptional service! Her diligence and persistence is world class and will not be forgotten. I will definitely purchase more items!

My first dealing with this company was with Andrea. She was friendly, yet professional and efficient. All was taken care of with no pain... customer service these days can be a "crap shoot", but not here... it's great!

I. Needed some pics quick! Didn't get update on one I ordered. On the chat link she helped me not only with o e but ALL THREE! THEN FOLLOWED up with shipping dates for me after my purchase! Don't see this. Customer service much anymore in this computerized world! Connie Hubbard ROCKS!

I ordered two items as gifts for a member of my association. I was very late with the order. I called 3 days later and they reported that they were shipped. Customer Service was a 20 out of 10.
She even re-sent my order acknowledgement and invoice to a separate email address.
If the product is as good as the service, then we didn't pay enough.

Ingrid was very helpful with my purchase and went out of her way to get my item to me when I needed it. Thanks Again, Ingrid! Mike W.

Thank you for the perfect gift for my hubby. And a huge thanks to Connie Hubbard for assisting me and making sure the gift arrived in time for our anniversary. She's the best!

Linda Blake thank you for your excellent customer service! Not only did you answer my questions in a timely manner via phone call, you backed it up with an email. I would use Sportsmemorabilia again and highly recommend them.

I will continue shopping at Fanatics because of Genevieve Busby's fantastic customer service. She is/was so attentive and helpful!

I had a problem with verification and was quickly put in contact with Andrea. She provided step-by-step instructions on what I had to do, and kept me informed as to the status of my issue. The problem was resolved lick-a-dee-split, courteously and professionally. I would buy from Sportsmemorabilia (Canada) without hesitation because they back up their products. Thanks! --J

I had problems with the Customs for my order. I was afraid I could not get it. Marie Wall was of great help! Very professional, helpful, kind and patient. She managed to solve my problem. She made me feel she cared for my problem and wanted to make me happy as a client. When I received the order today, my first thought was to inform her of the good news. I felt like I was writing to a friend. Thanks Marie!

Was not happy with my merchandise, gen was super cool to work with and made sure I got satisfaction with my purchase. I would shop here again because of gen.

Genevieve was very polite and extremely professional! She was concerned and made things right! Thanks!

Dealt with Connie Hubbard and was very pleased with the way i was treated.
I will continue to deal with this company and it's quality employee's

I had ordered a print for my husband that arrived in a much better setting than I had paid for. I contacted Donna O'Donnell and she informed me that since the error was on their part, that I could keep the more valuable print, with their best wishes. Wow! What a generous company with gracious employees. I'll continue to do business with them in the future.

Connie Hubbard in customer service was outstanding. She was professional, efficient, knowledgeable, and polite. A pleasure to work with.

I order something at sportsmemorabilia.com and I had an issue with the estimated shipping. I called the customer service and Thais Evans and Corey Bandremer were amazing in helping me out. They both took charge, solved my issue and were very pleasant and professional. I would recommend buying from them.