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Spokeo Reviews Summary
The company's reputation is marked by a significant divide in customer experiences. On the positive side, some users appreciate the platform's ease of use and the depth of information provided, finding it helpful for various searches. However, a substantial number of reviews highlight serious concerns regarding billing practices, lack of refunds, and the accuracy of the information. Customers frequently report unexpected charges, poor customer service, and technical issues with the site. Overall, while there are users who find value in the service, many express frustration over perceived scams and inadequate support, indicating a need for improved transparency and reliability.
This summary is generated by AI, based on text from customer reviews
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Site made it look as if they had the phone number I needed. They didn't. Wasted my time and money. Then they asked me to leave a positive review here. Ugg let me think about that. No, placing misleading information makes you one step from a scammer.
I use it for organizations that I belong to, to organize lists and ferret out information and names that have escaped the membership lists.
Dear Enid,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I had no Luck with the phone number I had but everyone I talked to at the site was very pleasant, It was worth a try, I'd use the site again if I needed to!
Dear Cheryl,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
You showed an entirely different different post that would be shown than I wrote! WHAT'S WRONG WITH YOU?
Dear Kent:
I received your complaint to the SiteJabber.com page for Spokeo, on April 28,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I was here looking for alias etc and doind a check on my bf. His birthday is correct, but im mnot sure how easy it would be for someone to mess up a search. Threre is so much evidencehe has tampered with location and other emails of mine that im not sure im etting correct results when i look him up now. Now it shows two women with his wifes name, family members, etc... one is the correct age, one profile shows the same woman in her 70's I dont know if its possible for someone to add people in or add themselves or modify the search in some way. He can seem to modify everything else...
When i lookup myself it shows me 3 years older than I am and includes addresses in PA ive never lived. Now its showing I have over 120 social medica accounts, all names and emails, ive never had. Same with his ex wife. A search of one of his brothers shows him 33 when he is well over 55 I also see not for profit businesses in his name, 3, and he doestn own any? All down in Florida... with names of managers etc. I havent looked all of them up yet.
So all in all, yes i can find everyone, iim nt sure how easy the system would be to hack and make people up.
Dear Amber:
Thank you for the kind words and the 3-star rating!
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I was looking for the phone number of a friend who's number I had misplaced. Spokeo found the number and I was able to make contact with my friend... Thank you.
Dear David,
Thank you for the kind words and the 5-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
The information is Inaccurate and severely out of date. I searched myself and a few family members and the information provided was 15 years old. There was nothing provided that was more current. I would not recommend. Very unreliable.
Dear Ronda:
I received your complaint to the SiteJabber.com page for Spokeo, on April 27,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I purchased Spokeo using 7 day free trial.
Searched 1 time. Results were inaccurate.
To cancel the free trial, you must click on this click on that which redirects to another page.
Nevertheless forgetting about the free trial. On day 8 card was charged $24.98. Sent a email they gave back $9.98. I called customer service she gave non refundable speech then I gave a I had a dream speech. She said she could give back an additional 5 dollars. So in all they cave back $14.98 and kept 10. I mean the results were completely off. But you kept $10. No all monies should have been returned. Service no longer used other than the initial search. IT'S A SCAM!
Dear Cuelita:
I received your complaint to the SiteJabber.com page for Spokeo, on April 26,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the SiteJabber.com system.
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Recently I tried to purchase some data by paying 1 time fee(even it was failed, no service delivered to me), but this fraud company had setup a recurring without showing the same to me. And they were able to bill me twice, till I notice and cancel it. People be aware of it and stay away from this cheater. In attached image it can be seen that they never completed any transaction in 2022 but they setup recurring and billed me 25 USD in March, April-2022
Dear Vijay:
I received your complaint to the SiteJabber.com page for Spokeo, on April 26,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the SiteJabber.com system.
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
I was trying to look up an address I lived at 30 years ago and used Spokeo. The Google ad said it charged $. 95 for a one time fee. Instead they charged my account #24.95 pert month. When do I called and c complained, they would only refund $9.96. This is a ripoff company. Don't use it!
Dear Duane:
I received your complaint to the SiteJabber.com page for Spokeo, on April 26,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Please allow me to explain the charges associated with services selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the SiteJabber.com system.
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Was searching for information about a person we were looking to work with and the Spokeo ad led us to believe that they had quite a bit of information about the person in question. After signing up and paying the monthly fee, the information they had was old and VERY limited... in fact Spokeo didn't provide anything that wasn't available in a Google search.
Dear Richard:
I received your complaint to the SiteJabber.com page for Spokeo, on April 25,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
Information gathered here. Is not accurate. Don't waste your money! Information given here is 10yrs old or older. Waste of $ and time.
Dear Jest:
I received your complaint to the SiteJabber.com page for Spokeo, on April 25,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Caren
Good for Researching People, if I have doubts about a person I research there background and look into their past through database mining.
Dear Valued Customer,
Thank you for the kind words and the 5-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
I've found spokeo to be accurate 8/10 times. It has allowed me to indentify people giving dishonest information, thus keeping myself safe.
Dear Christina,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
When trying to do a search they will pretend they have the a report to get you to sign up. Then when you pay. There is NONE!
Dear Ronald:
I received your complaint to the SiteJabber.com page for Spokeo, on April 22,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
Unfortunately I was unable to locate a Spokeo account with the information provided in your complaint to assist you with your concern. To help you further with this complaint, I will reach out to you directly by sending you a private message through the SiteJabber.com system.
Once the account is located and verified, I'd be happy to assist you with your concerns.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Caren
I could not be more pleased. After signing up for Spokeo, I immediately noticed that I was mistaken in what the service was, and it was not at all what I was looking for. So upon my explanation and request for cancellation and refund, Spokeo representative promptly met my requests and I received my refund in a matter of a couple days. Completely stress or worry free. Yes, I am quite pleased indeed…. Thank u Spokeo :)
Dear Jane,
Thank you for the kind words and the 5-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Love the layout of this app easy to use very informational with every little info. I tried the free 7 days and was hooked it helped me with so much and it was accurate down to every little detail…. My husband has been in his phone a lot and now with the help of this app I know why. Talking and meeting up with different females and gift cards for them so it's not illegal to do what has been happening…. Addresses maps everything you need with little effort… Almost to good to be true …. The lawyer loves I had so much prof that I only could get my this app. THANK YOU
Dear Renee,
Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Ran a check on a phone number. All these little check marks lit up and said there was all this info that they had. Paid for the little one time "Deal" offered under the misled premise that Spokeo had led me to believe they had information when they actually had absolutely nothing other than the fact it was a cell number which I knew, what area it came from which I knew, and the fact that it's wireless carrier was "changeable" which is a given with cell phones. Aside from that they gave me nothing after to all intents and purposes outright lying to me for a little piece of change... I mean at least make it worth while and get me for more than a dollar... Was like a slap in the teeth on top of it all. Ratchet... Simply ratchet.
Dear Donald:
I received your complaint to the SiteJabber.com page for Spokeo, on April 17,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. If you have any further information you would like Spokeo to look into, our Customer Care team would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please respond within 5 business days and include the information you would like Spokeo to search.
You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you wish to have Spokeo search something for you, or have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
In general spokeo meets my needs. I guess it is a replacement for people search. I miss the old white pages as it wa simpler but this does give more info.
Dear Olive,
Thank you for the kind words and the 4-star rating!
We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you completely. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care
Website flat out lies stating it has the name and address that I've been receiving harassing calls from, when you pay their fee low and behold it does not know the information it just charged you to find out Complete scam company should be liable
Dear Joe:
I received your complaint to the SiteJabber.com page for Spokeo, on April 15,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care
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People search engine and free white pages finds phone, address, email, and photos. Find people by name, email, address, and phone for free.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Buddy:
I received your complaint to the SiteJabber.com page for Spokeo, on May 1,2022 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care