SpoiledChildReviews 1,069

SpoiledChild markets its products aggressively with "FREE TRIAL," "TRY BEFORE YOU BUY," and "$0 upfront" language, but the actual experience feels like a classic subscription‑trap scheme rather than a risk‑free trial. In my case, multiple ads and emails clearly promised that I would not be charged the full price unless I decided to keep the products after a 21‑day trial, yet a large preauthorization was placed on my card immediately through PayPal, pushing my bank account into overdraft.

I attempted to cancel within minutes of placing the order using all available channels, but SpoiledChild refused, claiming their "warehouse is too fast" to stop the order. Later, their own carrier Asendia confirmed in writing that they had only received the electronic shipping file and had NOT yet received the physical parcel, which contradicts SpoiledChild's excuse and shows they chose not to honor a prompt cancellation. Their terms and communications admit they place full preauthorizations and charge non‑refundable shipping even on "trials," but this is buried in fine print and completely at odds with the "free / $0 upfront / try before you buy" message highlighted in their marketing and order flow.

Looking at their BBB profile and other review sites, my experience matches a broader pattern: hundreds of complaints about misleading free‑trial offers, unauthorized or unexpected charges, difficulty cancelling, and customer service that offers gift cards instead of real refunds. In my opinion, SpoiledChild operates as a high‑risk merchant relying on confusing sign‑up flows, aggressive preauthorizations, and shifting the burden onto customers to chase carriers, return labels, and bank disputes just to avoid paying for something they were told was "free." Until this business model changes, I would strongly recommend avoiding SpoiledChild and looking for alternatives with clear pricing, straightforward trials, and responsive customer support.

This is such a great product. I have been using it for quite some time. Unfortunately, I had trouble with the capsules in the past continuing to work properly. So having stopped it for a short time because of that, I am now signing back up because I really miss it. My hair misses it and I really miss it too. Hopefully I'll have better luck with the capsules working properly. I do have to say though, the spoiled child company gave terrific customer support during the time I was struggling with the capsules. They really were the best.

I received my first shipment of the E27 liquid collagen and the L28 Anti-Aging Restoring Moisturizer 40 days before my 40th birthday, so I'm going all in with both to see what kind of a difference they can make. I have lost weight and have saggy crepey skin, and have increased forehead wrinkles and laugh lines, plus enlarged pores due to genetics, years of fighting acne, and not hydrating enough.

So far (11 days in), I've enjoyed the taste of the liquid collagen when mixed with my daily electrolyte drink (mango collagen with a cherry pomegranate electrolyte is incredibly refreshing and tastes like a treat). I use the moisturizer day and night with my normal skin routine. I have a combination skin, very prone to acne, so my cleansers can be harsh (benzoyl peroxide 1x per day followed by salicylic acid in the AM and a gentle cleanser at night with a. 05%tretinoin treatment, with some toners and serums mixed in). I've noticed my skin has a little extra glow to it, especially when it gets dull and dry this time of year and the moisturizer smells great. I'd like to think it's helping with some joint aches and pains but that is probably due to a decrease in activity approaching hibernation season since it's only been 10 days. I do think it has helped with some gut health and feeling more regular, which took a toll due to GLP-1 usage.

Looking forward to following up with another review after 40 days!