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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I have tried lots of formulas claiming to be treatments for thinning hair. I ordered A22 Biotin Boost and within 4 days felt I was already feeling and seeing a difference. So much so I ordered more to give to my 20 yr old son who is thinning way too prematurely! So far so good. Does not make hair greasy and does not burn or sting.
Easy and simple. Used a $100 promotional gift code and got order completely free.
Thank you for your review! We’re so glad you found the process easy and were able to take advantage of the promotional gift code. Enjoy your order, and let us know if there’s anything else we can do for you!
Good so far, I've used products before and liked them. Excited to try some new things
Thank you for your review! We’re thrilled to hear you’ve enjoyed our products before and are excited to try more. We can’t wait for you to discover your new favorites—let us know how it goes!
It was very easy to figure out what products are best for me. I cant wait to get my E27 collagen.
Thank you for your review! 😊 We’re so happy to hear that finding the right products was easy for you. We’re excited for you to receive your E27 collagen and can’t wait to hear how you like it! 💖
Selection was simple as I did a test and got shown what will help me.
Thank you for your feedback! 😊 We’re so glad you found the site easy to use and the product descriptions helpful. We hope you love it too, and we can’t wait to hear your thoughts! 💖
The matching process to the checkout is seemless and personal. Great ordering and processing. I can see this company being around for quite some time. They really make you feel like a spoiled child!
Thank you for your wonderful review! 😊 We’re thrilled to hear you enjoyed the seamless and personal experience. We truly appreciate your kind words, and we’re excited to continue providing you with top-notch service. Here’s to feeling like a spoiled child—always! 💖
Everything went fast and smooth i was extremely happy with the ordering process
Thank you for your great feedback! 😊 We’re so happy to hear the ordering process was fast and smooth for you. We look forward to serving you again soon! 💖
One the first page it showed the collagen, a mystery gift and a lip product, now I see only the collagen and mystery gift. Why was one eliminated. And why are you asking about a subscription when I only order one bottle with no refills. How do I know if it's going to work for me. Not everyone is the same after all.
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I only wanted to purchase one bottle one time.
I accidentally ordered something else. I don't even know what it was. I'm 64 and not very tech savvy. 😕
Hi! We reached out to you via PM but haven't heard back. Please get back to us and we’ll be happy to sort it out
I ordered some serum and collagen to try. It was easy to go through the different products. I have had a good experience. I'm waiting on my products to arrive.
Thank you for your feedback! 😊 We’re so glad you had a good experience and found it easy to explore our products. We can’t wait for you to try your serum and collagen—hope you love them! 💖
Very easy to use site, and very high quality products, I will buy again
Thank you for your kind words! 😊 We’re thrilled to hear you found the site easy to use and love the quality of our products. We look forward to your next purchase! 💖
Quick and easy questions to give me recommended results. Can not wait to receive my order!
Thank you for your feedback! 😊 We’re so glad you found the process quick and easy. We can’t wait for you to receive your order and see the results! 💖
I started with spoiled child thru a group trial and I absolutely fell in love with the products. The difference in my skin amazing! Can't wait to try the hair products as well! I would quickly sign up for another trial with them as well! Quick and easy ordering!
Thank you for sharing your experience! 🌟 We're thrilled you love the products and are seeing amazing results with your skin. 💖 We can't wait for you to try the hair products next. Thanks for being part of the SpoiledChild family! 😊
Service provided when I FIRST ordered to try SpoiledChild. Was very good.
I will provide further commentary when I have tried the liquid collagen and when I have questions regarding the product.
Thank you for your kind words about our service! 😊 We’re so happy to hear your first experience was a good one. We look forward to hearing your thoughts after you try the liquid collagen, and we’re here to answer any questions you may have along the way. Don’t hesitate to reach out—we’re always happy to help! 💖
I like the fact that you can try before you buy. I'm looking foward to receiving my bottle of collagen,
Thank you for your wonderful feedback! 😊 We’re so glad you love the try-before-you-buy option—it’s a great way to find what works best for you. We hope you enjoy your bottle of collagen and can’t wait to hear what you think! 💖
I thought it was a little difficult to place an order!
I don't like the try before you buy….
But I figured it out!
Thank you!😁
Thank you for your feedback! 😊 We’re sorry to hear you found it a bit challenging to place an order, but we’re glad you figured it out! Your experience is important to us, and we’ll take your comments about 'try before you buy' into consideration as we strive to improve. If there’s anything we can assist you with in the future, don’t hesitate to reach out. Thank you for giving us a try! 💖
This is the easiest site to navigate. There are so many choices. There are complete descriptions that make easier to decide. I can't wait for my order to get here.
Thank you so much for your kind words! 😊 We're thrilled to hear you found our site easy to navigate and enjoyed the variety of choices and detailed descriptions. Helping you make confident decisions is exactly what we aim for! We can’t wait for you to receive your order - we hope you love it! 💖
I thoroughly enjoyed my experience with spoiledchild and am anxiously awaiting the arrival of the products i ordered. The site was packed filled with exceptional items to choose from and i specifically found the reviews left by real life customer users to be helpful.
Hi Erin! Thank you for your kind words! We’re thrilled you enjoyed the site and found the reviews helpful. We can’t wait for you to try your products—let us know if you need anything!
Looking forward to receive my product.
Have been reading great reviews, so very hyped here 🤪!
Hi Nora! Thank you for your excitement! 🎉 We can’t wait for you to try the product - let us know how it goes! 🤩
Just placed my order and was happy to have a very short detailed questionnaire to figure out which product would suit my concerns Quick and easy checkout Looking forward to receiving my products and taking the challenge Praying it will work for me
Thank you for your order! We’re so glad you found the process easy and can’t wait for you to try the products. We’re here to support you and look forward to hearing about your results!
Answer: It doesn't! They charge you the full price before trial starts.


Hi! Thank you for sharing your experience with A22 Biotin Boost! We’re so glad to hear that you noticed results so quickly and that the product is working well for you. It’s amazing that you’re sharing it with your son—what a thoughtful gesture! We’re here if you have any questions or need further assistance, and we hope you continue to see great results. Thank you for trusting us on your hair journey!