Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Splash Wines has a rating of 3.3 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Splash Wines most frequently mention customer service, free shipping and several years. Splash Wines ranks 4th among Wine sites.
We monitor reviews for authenticity
AS a repeat customer for over two years and a Founders Member, Splash Wines is a "no nonsense, " honest and trusted service. The company provides a wide selection and behind it's products, all of them no matter what the reason. When shipping was damaged due to carrier issues, Splash either expedited credit immediately or a new shipment of wines to me. I like the fact that even in their low end case selections I can specify a wine not to ship. Now that's service. This is not a subscription type service although they have one available. I say: "Have a sip!" of Splash Wines.
When I first joined Splash wines I was looking for inexpensive drinkable wine and that's what I got, decent wine for about 5 bucs a bottle. That was then this is now. Now I"m a little pickier with what I buy, got to know what I like etc. I wait for there package deals on what I like and end up spending around $7 a bottle on good wine that I would spend between 12 and 15 dollars at the local liquor store.
Splash wines is like a shining beacon of hope in these dark times. I have been purchasing almost exclusively from them for several years now. They run promotions that are downright evil- I shouldn't be able to buy wine this good for so cheap. I have had 3 bad bottles from Splash out of almost 150 bottles purchased. When I told customer service they immediately apologized and credited my account. It's a no brainer, why would I buy from anywhere else?
We have purchased at least 1/2 dozen cases from Splash Wines. All the products are very good to excellent. The value is absolutely incredible for such high-quality wines
My wife and I drink Cab almost exclusively, so finding a wine club/subscription that doesn't have lots of wines we don't want was hard. I've now ordered the Premium Cab box 4 or 5 times, all of which we enjoy. Saves us money vs. buying wine locally, and we get better wines! When we tried a variety box, we had one wine we really didn't enjoy, but Splash quickly refunded us for those two bottles! Great customer service, and used the credit toward our next case. In total we've had the Premium Cabs, Memorial Day Vineyard Reds, Most Expensive Case reds, Cyber Monday Red pack, and Hunt for October Reds. Highly recommended!
I have been a member of Splash Wines since 2017 and ordered at least 12 cases of wine over the past three years. With each case delivered promptly, I am always pleased with the quality of the wines that they provide.
I came upon Splash during the Covid shutdown, and since that time, have made seven purchases. I have been completely satisfied, and decided to become a "Founder" member on the Splash team. Splash offers a diversity of global red, rose, and white wines, very competitive pricing, and expeditious delivery. Customer Service also provided extremely courteous service in response to several queries I have had.
Splash has the best customer service, they've always helped me with any questions or concerns and stand behind the wines they sell. Just let them know if you didn't like your purchase and they will take care of it. There are so many varieties, I am especially fond of the Portugese wines. Splash has given me an opportunity to try many varietals without breaking the budget. They always send confirmations of your order and an email when they ship. Have been ordering from them for more than a year and find them to be very customer oriented. The photo is one of my favorite Portugese choices.
What a great customer focused company. Ordering is easy, and in this time, it is great having it delivered right to the front door.
I am very pleased with the quality and price of the wine I purchased here. I am certainly not a wine connoisseur, but I regularly drink wine and enjoy the good deals that Splash Wine provides.
Exceptional service and products. Always pleased. Founding member and I have encouraged others to join.
Great wine delivered right to my door. My experience started years ago with a Groupon purchase. My case of wine still needed shipping, but while I was checking out, I saw an option to upgrade for $50 to a premium curated case. I stepped up into a new tier of wine that I hadn't experienced before. I tend to buy somewhat regularly, typically leaning towards value on their premium curated cases. It always helps seal the deal when I have some of their Splash Cash in my account, combined with a promotion!
I've been a customer for several months and have really enjoyed each wine that I've purchased from Splash Wines.
I have been a member of Splash Wines for 3 years now and they provide the best wines at an outstanding price. The customer service team is great and it is like Christmas opening up each new box of wines. I have experienced wines from around the world that I would have never known about just shopping at the local store. Plus, I am able to fill my wine cellar at a fraction of the cost. Thank You Splash Wines!
What more could a wine lover ask for? How about free shipping if you become a "WINO" member? How about delivery to your front door? Yep, they have that as well...! My fourth box is on it's way to me... I'm happy!
I've been ordering from Splash for probably 4 years now & have only gotten 1 wine I disliked (and it just got turned into sangria!). I prefer Splash over other the other wine subscription companies because you're not defaulted in to a monthly or quarterly box - you simply order a box that looks good to you when you want it. They've always been quick to respond when I've had issues before too - like requesting a different shipper with a more convenient pickup location.
I've been a customer for years now, and love Splash Wines. I just received a new case today. I've never had any problems with a shipment being delayed or wrong, and they stand by their promise to refund you for anything that you don't like. My sister had a case delivered that had several bottles broken in transit, and they sent her a whole new one. I've tried so many different wines that I probably never would have if it were just me in the store trying to pick, and while obviously I like some better than others, overall I have been very pleased, and have learned a lot more about what I like and don't like. The prices can't be beat.
We are so excited when a case of wine arrives from Splash, especially their assortments, because it's always an adventure and a chance to try grape varietals or producers that we might not otherwise encounter. The shipments are prompt, I've never had a broken bottle, and have enjoyed every encounter with their extremely knowledgable and friendly support staff. Calls are returned promptly, and information is transparent and accurate. I recommend them to all of our friends and no one has ever been disappointed.
Have ordered many times from Splash both for my self and family and found you truly get "more bag for your buck!". Overall I've been very satisfied with the assortment and quality of their product. As an individual that used to make his own wine for many years and both my wife and I are daily consumers of wine at dinner. Splash offers us this luxury without spending $15 to $25 at the local liquor store.
We have been buying our wines directly from Splash Wines since November 2016 and have enjoyed their wines with every shipment. The quality and value of their wines can no be matched by others. To top it off, their customer service folks are fantastic. They are always there to help you and make you feel at ease even if you made a mistake on your order. They promptly solve without making an issue of your mistake. Want more? Members get free shipping on all orders! Try them once and you will keep coming back to Splash Wines
Answer: I was a member of WSJ wines and they were more expensive and not as responsive.
Answer: Currently the only investment opportunity is through StartEngine. Please feel free to reach out to us directly at [email protected] if we can help address any of your concerns regarding StartEngine. -Parker Imeson, Chief Operating Officer
Answer: VERY EASY, JUST CALL THEM, NO LONG HOLDS! OR EMAIL!
Answer: I received 7 bottles of White wine by accident. Within two days they sent me 9 bottles of Red wine to make up for the error. I drank the White wine as well.
Answer: Very easy. I call their 800 # and I get a customer service rep almost immediately.
Answer: Super easy by phone or email. They are very responsive.
Answer: Definitely a legit company. I've ordered over 30 cases of wine from them and all of them have been received no problem.

