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SpinLife Reviews Summary
SpinLife has a rating of 3.6 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpinLife most frequently mention good experience and great job. SpinLife ranks 3rd among Wheelchairs sites.
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MS Greer with customer service was very helpful and was able answer my questions, thanks.
Easy process and very good information and you must add 50 letters
Dear Larry,
We are pleased to hear that you had a very good ordering experience. Thank you for your purchase.
Sincerely,
SpinLife Customer Service
Great price, easy order process, nice web site. Will shop here again if I need other health assistance items.
Dear Pauline,
We are happy to hear you enjoyed your buying experience and that we are easy to do business with. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
After 5-6 transactions from mobility scooters to seat cushions, I am very impressed with Spinlife. Their website is very easy to use and their phone support is excellent. I bought a portable power wheelchair and had a bunch of questions. They patiently answered them and helped pick the perfect one. That's impressive considering it was heavily discounted! Fast shipping and they keep their promises.
Dear Patrick,
We are pleased to hear that the associate you worked with at SpinLife was very helpful and that we are easy to do business with. We at SpinLife take pride in knowing that we are helping to make a difference in people’s lives by the products we sell and the service that we provide. You are a valued customer and we appreciate your five-star review.
Sincerely,
SpinLife Customer Service
Dear Sang,
Thank you for your recent purchase. SpinLife does offer the widest range of products at the lowest prices. We appreciate that you took the time to give us a 5-Star rating.
Sincerely,
SpinLife Customer Service
I was connected with Phil to go through measurements for my chair. He was very professional, kind and helpful. This is my first wheelchair and he gave me great advice and recommendations. This made the process easy and quick. He is very knowledgeable about each chair and measurements.
Dear Diana,
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how pleased you were with working with Phil. He like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. We hope you are satisfied with your new wheelchair and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Our First shopping experience,delivery was FANTASTIC! We are happy with service and product. Now
We started with our second order hope to have same experience. We'll let you now.
Thanlk you All!
Jose Lorenzo.
Dear Jose,
We are happy to hear you enjoyed your first buying experience and that you are a repeat customer. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Great Company to do business with. However their return policy gives me great pause. Restocking fee total BS. Customer pays to ship back. You could be out hundreds through no fault of your own. I am still making purchase and hoping it's not a mistake. Beware!
Dear Kevin,
Thank you for your recent purchase. We do not charge our customers any shipping fees on orders over $50.00. If SpinLife is at fault or if the product is received damaged/ defective from the manufactures you would would not be responsible for the return fees. If however you find that the item is just not the correct item for you than you would be responsible for any fees associated with the return. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I worked with Todd Kesslar to find the right scooter for me. He was working diligently with me to find the scooter that met my needs. It took some time, but he stuck with me.
Dear Norma,
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience and how pleased you were with working with Todd. He like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. It is our hope that you will consider SpinLife for any of your future mobility needs. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
Expert help was wonderful. He explained the differences between the chairs and helped me to make a good choice.
Dear Laura,
We are very pleased to hear that you had a great buying experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
SpinLife did a great job of helping me find the perfect mobility device for me,and getting me the best price possible. Thanks also for your great service!
Dear Louis,
We appreciate that you took the time to give us a 5-Star rating. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
Dear Janice,
Thank you for letting us know how pleased you are with your new Pride power wheelchair. We appreciate your 5 Star review and we hope we can continue to assist you with your future mobility needs.
Sincerely,
SpinLife Customer Service
The ordering process is quick and simple. Cost is less than all other sites I have searched.
Dear Nancy,
Thank you for taking the time to let us know how pleased you were with your buying experience. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
I just ordered a lift chair. The ordering process couldn't be any easier! Watch for another review after delivery!
Dear Denise,
We appreciate that you took the time to give us a 5-Star rating. We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
Went smoothly except on the return part. What happens if the scooter is defective?
Dear Ronald,
If you have any kind of issues with your scooter you can contact our service department for assistance. We thank you for your order and appreciate your 5 Star rating.
Sincerely,
SpinLife Customer Service
Easy purchase online. Disappointed that the site asked me to sign up to the site which would make me eligible for an 8% discount on my purchase, but the discount never showed up in the final figures. Very unprofessional!
I received a call from Spinlife today, and they gave me the 8% discount! So pleased! Thank you SpinLife!
Dear Lana Morgan,
Thank you for your purchase. When creating an account you are emailed a promotional discount code that you would have to enter when making a purchase. That discount is not automatically applied. We understand that the email may have gone to your spam folder so we have applied the 8% discount to your order.
We hope you are satisfied with your purchase and we look forward to serving you in the future.
Sincerely,
SpinLife Customer Service
Very pleasant lady and very helpful. She gave me precise instructions as to how to apply for the payment plans.
Dear Patricia,
Thank you for taking the time to let us know how pleased you were with working with Lisa. She like all of our associates are caring and knowledgeable individuals who make customer satisfaction a priority. It is our hope that you will consider SpinLife for any of your future mobility needs. Thank you for your 5- Star rating!
Sincerely,
SpinLife Customer Service
I bought a scooter for mom from Spinlife, but she never really used it. The battery died and no good from lack of charging & use. Spinlife helped me find the battery I needed for the scooter...about 10 yrs later! It's always best to deal w the pros!
Dear Maria,
Thank you for taking the time to let us know what you were experiencing and how we were able to assist you. We at SpinLife take pride in knowing that we are helping to make a difference in people’s lives by the products we sell and the service that we provide. You are a valued customer and we appreciate your Five-Star review.
Sincerely,
SpinLife Customer Service
Dear Vickie,
Thank you for taking the time to let us know how pleased you were with your buying experience. We hope you are satisfied with your purchase and we look forward to serving you in the future. We thank you for your order and for the 5 Star review.
Sincerely,
SpinLife Customer Service
The associates that assisted me were very helpful, they were patient, kind and explained everything in detail, Thank you
Dear Diane,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. We look forward to serving you in the future. We appreciate that you took the time to give us a 5-Star rating.
Sincerely,
SpinLife Customer Service
From the business
Mobility scooters, lift chairs, wheelchair ramps, electric wheelchairs. SpinLife sells more wheelchairs than any other internet dealer in the US. Pride, Invacare, Quickie, Harmar brands.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kevin,
We are pleased to hear that the associate you worked with at SpinLife was very helpful. We appreciate that you took the time to give us a 5-Star rating.
Sincerely,
SpinLife Customer Service