Spelesy Boutique
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Spelesy Boutique Reviews Summary
Spelesy Boutique has 52 customer reviews and ranks 1951st in the Women's Clothing category. Common review topics include 2 months, customer service, credit card.
This is not a legit business in terms of returns. Sure, you can order and you'll wait a while to receive it, but you will receive it and it will likely be lower quality than you expected. Then you can't return it. There is no website, no options whatsoever on their FB page, and a million complaints by BBB. I am publicly promising not to order anything from FaceBook "click bait" ever again until I research the company. There are so many complaints about this one and I didn't even look. Fool me once.
Glad to see this company is at the bottom of the list. Customer service stinks Getting a refund stinks. Will never purchase again.
The title says it all. I tried to dispute the charge on my card after they wouldn't respond and they fought it and won. Now I'm out $65.
This is absolutely the worst online shopping experience I have ever had. Waited 2 months for delivery. I had to complain to paypal to get answers to my inquiries. The clothes were HORRIBLE. Disgusting fabric. For returns, they require a tracking number for your shipment. Returns are at your own cost. They basically make you jump through as many hoops as possible. I am waiting to see if I ever get a refund.
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Pictured item doesn't resemble shipped item, then they refuse to take merchandise back, unless shipped to an undisclosed address in china. Do NOT do business with any company using *******@spelesy.com
Ordered what I thought would be cute... wasted $39+ shipping because it doesn't fit and they have NOT responded to my messages about exchanging it for another size or returning it. Buyer beware, don't even shop here.
After receiving two terrible items from them I tried to contact them. They kept saying I need to provide the order number. I did, twice. Finally I sent photos of the order (clothes and order #) No response after that. This is a garbage company. DO NOT BUY FROM THEM. It was painful having to give even one star for being ripped off of my $70 to a total joker.
Have received these really bad quality garments that weren't cheap and now have no way of refunding. If anyone has information on how to contact them please let me know. I am going to try and raise a consumer rights dispute. This shouldn't be allowed. Look at the awful reviews... NEVER again!
This company came through my IG newsfeed. Looked cute enough so i placed an order. The package came wrapped like a bomb from china. The items were of awful quality, after opening one item i left the others intact. I contacted the company immediately and no reply. I waited the allotted days to be contacted and still no reply to return. I contacted my credit card and filed a dispute which after 2 months was in their favor and if i returned the items apparently i'd get full refund. It cost me $25 to mail their junk back to them and now waiting for a credit. Don't waste your time on this cheap quality and no customer service dept. i wouldn't even give it one star!
They won't let you return their crappy clothes and they look nothing like the photos. Cheap fabrics - no returns or exchanges. Save your money!
I saw a Facebook add for this "boutique" After two glasses of wine, and ended up ordering two tops that seemed cute... MISTAKE. The shipping took over a month, and the two shirts were thin, ridiculous garbage. I've never felt like I've just flat out wasted money like this is my life, but I should have just had two more glasses of wine, cut two shirts out of a shower curtain liner, and flushed $60 down the toilet.
This is a scam company! Takes 2 months to get order and then the merchandise is not anything like the photos. I believe they use stock photos and then make cheap-$#*! clothing to mimic the photos. AGAIN... DO NOT ORDER FROM THEM!
This "boutique" clothing is horrendous! I purchased a cute, pink camouflage top in early June. I received the top and tried it on... it was terrible! The seams didn't match up, the shoulders were lifted and no human could ever fit in to that garnet. I emailed the company requesting a refund. It took them several weeks before I received a response. Once I received the response, they said they couldn't find my order, even though I supplied them the order number and the email confirmation. I have emailed several times since then and now have received ZERO response. I'm glad that I only spent $30.00 on this top, if I had bought more I'd be livid! Save your money and purchase from another online boutique!
This company is a total scam. The clothing is the worst material - not anything like the pictures. I sent the items back and i have yet to see my money. What a waste...
The worst. Ordered May 6,2020. It is now July 8,2020 still no delivery. Over 2 months, no valid explanation. They have taught me to always check reviews. They operate under many different names. Buyer beware.
All the reviews are spot on and I had the same experience. The clothes are crap and they offered to send me a different size. I told them I wanted to return for a full refund. After some back and forth, they finally gave me the Renton, WA address to return the items. They asked for and I gave them the tracking number. The items were delivered to them, and I waited for my credit. When that never came, I made a comment on their Facebook asking where my credit was and lo and behold I got a message from them through Messenger, but from Melesy Boutique. Melesy Boutique is telling me I have to talk to Spelesy Boutique because that is who I bought the items from. I have contacted my credit card company and they are being very helpful.
Let's flood their Facebook and Instagram pages with comments warning others what we have gone through. I thoroughly believe they delete the negative comments, so the more often commenting the better. As a wrap up the address given to me to return my items is
Belinda
6001 NE 4th Place
Renton, WA *******
Buyer beware. This site is a total rip off! Clothes are not as they are shown. After receiving the items I ordered, I requested a return immediately. I never received a response after 5 emails, and eventually had to contact them via Instagram. I still have not been able to resolve this issue and it's been almost a month since my original order.
This place is a sham! The two tops I bought were not as they were shown on the site. The worst part is there is NO PHONE NUMBER TO CONTACT THEM WHEN YOU WANT TO RETURN AN ITEM! I have emailed them 4 times as directed to get the address to return my purchase to as you are not supposed to return it to the address on the package. I have gotten no response so it looks like I'm out almost $70! DO NOT USE THIS COMPANY!
I ordered the cute camouflage pants with the pink sweatshirt and they were both too small I emailed them six times and I never heard back very disappointing I wasted $70!
I placed an order on May 12, today is June 25, and I still do not know when the item will arrive. It has supposedly bounced among multiple locations according to tracking, and has been sitting in Bloomington since June 5. I have contacted them multiple times through PayPal, and the response is-it will be coming, it is just delayed due to Covid. Sorry, 44 days is too long, and I can't get any clear answer on when it will actually ship. Customer service is horrid and nearly non existent. My advice-stay away from Spelesy!
