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Sonic Drive-In

1.2

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Sonic Drive-In Reviews Summary

Sonic Drive-In has a rating of 1.2 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sonic Drive-In most frequently mention customer service, fast food and red button. Sonic Drive-In ranks 323rd among Restaurants sites.

service
164
value
151
shipping
41
returns
52
quality
144

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Georgia
1 review
1 helpful vote
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No cherrys in my cherry sundrop
July 16, 2022

Love ordering my drinks from sonic but completely tired of ordering extra fruit in my drinks then come to find out there's none in it at all if it happened once maybe twice ok mistakes happen but almost every single time my drinks end up not having it in there at all so I'm paying $. 30 to have the fruit in there then $. 30 to have extra so that $. 60 I'm paying for nothing completely ridiculous that I get charged for something I don't get

Date of experience: July 15, 2022
Alabama
1 review
0 helpful votes
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Sonic review
July 11, 2022

We have been back 3 times and still not got what we ordered. The people have not been very friendly either.

Date of experience: July 11, 2022
Washington
1 review
0 helpful votes
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Literally sat at the drive Thru window for a good 30 minutes… I ordered 2 double cheeseburgers extra pickles a large order of jalapeño poppers a pretzel and a large order of chilli cheese tots. When they gave me my food they missed the chilli cheese tots then gave them to me COLD then there wasn't cheese with the pretzel which it comes with so I asked for a cheese sauce and the girl says "uhm I don't think we have anymore" instead of LOOKING or anything. Proceeded with a refund and the manager even gave me attitude. (Sonic in pasco rd 68) absolutely miserable.

Date of experience: July 2, 2022
Oklahoma
1 review
1 helpful vote
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Soggy Cheeseburger
June 28, 2022

I use to go to sonic all the time, then the prices went up and the food was not as good, then I decided to give them another try, never again will I go back to get any food items from sonic again, not to mention it is way way over priced for what you get, which I realize everything has gone up, but this cheeseburger was just a waste of $8.00, or however much it was. My bottom bun was just so soggy from everything being thrown on it with all the mayo and lettuce was brown.

Date of experience: June 27, 2022
Minnesota
1 review
0 helpful votes
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Very dissapointed
June 25, 2022

Today we ate at sonic in Fargo
Nd. It was our very first experience. It was terrible! Everything was cold and soggy! I have not one positive word to share about our experience. McDonald's has my vote! I don't care for McDonald's food but today it would have best Sonic's!

Date of experience: June 25, 2022
Louisiana
1 review
0 helpful votes
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Dissapointment
June 24, 2022

I ordered a Oreo milkshake and I thought I had vanillamilk shake because when I drink it I barely had any Oreos but when I got to the end there was only a few Oreos they were all at the bottom and it wasn't even stirred and there was like five Oreos

Date of experience: June 23, 2022
Virginia
1 review
0 helpful votes
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THIS PLACE SUCKS
June 21, 2022

Holy $#*!. Never go to sonic. These idiots don't know what a black and white milkshake is. I mean how dumb do you have to be. U $#*!ing idiots. No one loves you u work at sonic lol. Die. Not only did he not know what it was, he $#*!ing just said it was chocolate. I mean what the $#*!. All sonic workers, please, $#*!ING DIE. Thank you

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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Terrible food
June 16, 2022

Sonic on Glendale Ave by Luke, the food was terrible. I had a chicken sandwich that tasted old and over cooked. The carhop needs to learn to make change. Won't be going back.

Date of experience: June 15, 2022
Tennessee
1 review
0 helpful votes
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The sonic on 25th street at least once a week the system is down can't take orders. You pull up and order a drink and they tell you 15 to 20 minute wait... why? The manager is creepy looking no offense but he looks at your breast area. Most of the help look like they have very poor hygiene and have had no contact with a brush or comb and in general looks like they fell out of a rag bag. I have reported them numerous times and nothing changes so i guess this is good with the owner... imagine that!

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Sour patch slush
June 14, 2022

Its good but were is the icecream and the sour patch candy on top doesnt look like it on the ad i was dissappointed

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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I went to the Sonic on Broadway in Garland TX. The young man who took our order was very nice. How ever the girl. She had a lead shirt on. I believe her name was Angel brought our food. She had no smile and just gave us the food and walked off. My husband had her tip on his lap, but we withheld it. The young man should have been the lead and he deserved the tip.

Date of experience: June 10, 2022
Oklahoma
1 review
0 helpful votes
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Missing food
June 8, 2022

I normally really like sonic, but today, something really weird happened. After a long day of traveling, i ordered a medium chili cheese tots. I took them home and set them up on my dresser while i did something. When i opened them, i noticed half of my tots were gone, but there were still the cheese and chili stains like they had been there, so i genuinely think a sonic worker ate them. Has this happened to anyone else?

Date of experience: June 7, 2022
New Mexico
1 review
0 helpful votes
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Sonic burgers and fries used to be very, very good. Now they are not. The burgers are dry and taste bad. The lettuce and tomatoes are wilted and taste bad. The mayo (now the default condiment) is bad.

What happened to Sonic's old way of making burgers? My friends, my family and I have decided to stop going to Sonic until these problems are addressed.

Don't bother sending me free coupons because they won't be used.

Date of experience: June 7, 2022
Oklahoma
1 review
0 helpful votes
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Among the many placws to eat on dougles boulevard in Midwest city the sonic in Midwest city has to be the worst. The inside is smoking and pouring out the building probably from the grills or fryers. The outside is filthy as well. I have been behind drivers in line who just drive off without their food from waiting. And when I have gotten food it is either looking gross or the fries are not cooked right. I have had to tap on the window to even get someone's attention, and they don't even seem to care. Even over the speaker they have an attitude being next to so many other restaurants you have other choices do not eat at sonic

Date of experience: June 5, 2022
Louisiana
1 review
0 helpful votes
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Nasty
June 4, 2022

The grease for the fries is nasty needs changing the fries were cold my chicken sandwich looked 2 days old. My daughter's hamburger bun was soggy and my wife's coney was broken in half. The tea taste like dish water they were out of onion rings... they suck!

Date of experience: June 4, 2022
Illinois
2 reviews
1 helpful vote
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Service
June 4, 2022

The sonic drive in in Muldrow Ok is awful. Half the time the open manager isn't there so the store isn't open.

Date of experience: June 4, 2022
Kansas
3 reviews
0 helpful votes
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So disappointed
June 2, 2022

I watch Sonic ads on TV regarding 1/2 price cheeseburgers only if you order thru their app. How is that fair for all customer's. I have not and will not order food thru apps. If I cannot get the same savings by ordering directly at my local sonic. I will not go there at all anymore. I can go to McDonald's, subway, A&W or other fast food restaurants to feel like a more valued customer and order directly. So disappointed.

Date of experience: June 2, 2022
Georgia
1 review
1 helpful vote
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Sh***y customer service
June 1, 2022

The customer service sucks I went and ordered today they didn't get my order right I sent it back it took him an hour to make a hamburger and and do it like it was supposed to have been done in the first place and then it took them another hour to bring me my change the service sucks the attitude suck everything sucks at Sonic y'all need to train your employees better or just don't even open up

Date of experience: June 1, 2022
Texas
1 review
1 helpful vote
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I was very content and happy and satisfied with my food hot fresh no complaints car hop was very friendly and taking order and bringing my food

Date of experience: May 28, 2022
Connecticut
1 review
0 helpful votes
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I like the people who work there. The food is deappaticing. But those sonic blast are bangging. The workers are very kind. Way to go guys but work on your food though

Date of experience: May 20, 2022