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Social Catfish

1.9

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Social Catfish Reviews Summary

Social Catfish has a rating of 1.9 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Social Catfish most frequently mention and reverse image. Social Catfish ranks 2105th among Business sites.

service
68
value
65
shipping
38
returns
44
quality
61
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Canada
2 reviews
1 helpful vote
Follow Elizabeth H.
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I have been using Social catfish since I joined the dating scene. I have been dealing with Makayla who has been absolutely wonderful. She helped me out with my searches. In some instances we had success but other times we didn't. However, she goes over and above to provide the best customer service! Thank you Makayla! Liz from Canada

Date of experience: April 17, 2023
David M. Social Catfish Rep
over a year old

Thank you, Elizabeth for being a valued SocialCatfish.com customer. We'll pass the good feedback back to Makayla. We agree with you, she is definitely wonderful!

Massachusetts
1 review
0 helpful votes
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Erin was a fantastic representative, Aaron quickly and efficiently finished my questions and effectively put a solution into my works and therefore my hopes of having my issues resolved

Date of experience: April 3, 2023
David M. Social Catfish Rep
over a year old

We'll pass the feedback back to Erin. Thank you so much for being a valued SocialCatfish.com customer.

Australia
1 review
0 helpful votes
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Thank you
March 30, 2023

Don't know what I'd what or where I'd be without this site
I can't thank them enough from helping me not to make a mistake

Date of experience: March 29, 2023
David M. Social Catfish Rep
over a year old

Thank you for the kinds words. This is why we do what we do!

Ohio
1 review
0 helpful votes
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Beware
March 27, 2023

These people help you check things out til you are satisfied. Thank you Catfish for making me aware of my surroundings.

Date of experience: March 26, 2023
David M. Social Catfish Rep
over a year old

Thank you for the kind words!

Canada
1 review
0 helpful votes
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I like it
March 27, 2023

I really like it wonderful app to use! I really recommend ppl to use it, keep up the good work i'll be back i'm sure

Date of experience: March 26, 2023
David M. Social Catfish Rep
over a year old

Thank you!

Ohio
2 reviews
1 helpful vote
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Love them! Such Excellent help!
March 21, 2023

Discovered the guy I was just getting to really develop feelings for and my son felt for my own safety i should verify who the heck he is and thank God I did bc socialcatfish.com verified him as a scammer! Saved me a lot of headaches. Thanks socialcatfish! Love y'all. I only cancelled bc i no longer need their services but I'll gladly go back if I ever meet someone I'm interested in again. But it's not likely I will. So I went ahead n parted but if I ever need them again I'll be back. Thank you!

Date of experience: March 20, 2023
Virginia
1 review
0 helpful votes
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Service was great. I found out what I needed of an individual. They were scammers using others photos. Great resource for getting the truth.

Date of experience: March 20, 2023
Pennsylvania
1 review
0 helpful votes
Follow Barry B.
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I recommend it come across it by a commercial what's curious try it out it was good unfortunately had to cancel because my job is paying for the same service but we're definitely use it if I lost the one that I have for my job which is a different company but does the similar thing it is definitely a must have and the customer service representative was very helpful Erika Erica I hope I spelled her name right but she was very helpful go to customer service I give her Five Star Plus

Date of experience: March 9, 2023
Sri Lanka
1 review
0 helpful votes
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Very helpful!
March 8, 2023

Had never experience such a helpful site before, user friendly, easy cancellation options. Highly appreciate!

Date of experience: March 7, 2023
Texas
2 reviews
2 helpful votes
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Best in the business
February 27, 2023

I would be in a world of hurt if not for Social Catfish. They have enabled me to uncover scammer after scammer. I belong to dating sites and investigate nearly all those I have met on them. Those I did not investigate left our chat before I found it necessary. Sometimes just telling the person you are talking to that you use Social Catfish is enough to curtail their interest. I highly recommend this site for all the other issues, criminal and personal, that one might have with whomever they are dealing.

Date of experience: February 26, 2023
Florida
2 reviews
27 helpful votes
Follow Nader A.
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Grand Rip off Scheme
February 25, 2023

I went to Social Catfish to check on a person who was scamming me. Unfortunately I fell victim to the sites own scam.
After paying $5.99 charge for just one time search they charged me twice. Then proceeded to to charge me Again twice for Subscription of
$27.48
$26.99
Even I clearly indicated in my email
That I do not Wish to enroll in a Subscription.
It's a total fraudulent Site stay away.

Date of experience: February 25, 2023
New York
1 review
0 helpful votes
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Very helpful
February 5, 2023

Priscilla tried very hard to help me when I called customer service. She gave me multiple options of things I could do.

Date of experience: February 3, 2023
Massachusetts
1 review
1 helpful vote
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Can't find out anything with photo
January 14, 2023

Getting similar photos is a joke. I put in my own photo and got nothing that even resembled me except the clothing I was wearing. I hate that I spent money for nothing.
I should get a refund!

Date of experience: January 14, 2023
Alabama
1 review
0 helpful votes
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Awesome service
December 1, 2022

Good service with viable information. Awesome source of social media info and address information. Great image search as well. Definitely recommend this service!

Date of experience: November 30, 2022
David M. Social Catfish Rep
over a year old

Thank you for the kind feedback!

Idaho
1 review
11 helpful votes
Follow Kevin C.
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It takes forever for this site to pull up anything. You spend more time waiting than recieving information.
Heres a quick fix. Just use a reverse image search app. Done in less than 5 seconds. Will tell you all you wanna know. No fee, no wait. Just done.
Human brain works faster than catfish does. Catfish spends more time searching for the joke instead just saying it's a joke. Reverse image finds now. You decide.

Date of experience: November 29, 2022
Ohio
3 reviews
13 helpful votes
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I have been locked out of my account for days with no ability to reset my password. The website continued to bill me and refuses to address a single message I sent them concerning my problems. The service they provided me was insanely lack luster giving me no results for any images I sent them.

Date of experience: November 25, 2022
David M. Social Catfish Rep
over a year old

Hello Derek. There is a reset password link under the login button. Additionally, we can reset it by calling 844-422-8347 or emailing [email protected]. We respond to emails within 4 hours and have phone customer service between the hours or 7am-6pm PT.

Tennessee
1 review
4 helpful votes
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SCAM SITE
November 9, 2022

I would rate this site lower if it were available! Purchased the trial version to check its accuracy, and that is "laughable". Ran three different photo's, two were of the same person, and all three were women! The two identical photo's gave very distinctive different results, and both had men in the results. Can something so inaccurate as to not be able to distinguish male from female sure is laughable! I then inserted a image of a Latin LADY friend and the results were extremely similar. It included a mixture of both male and female. The first image was of a Lady Friend of mine Facebook profile picture. She is also a member of Instagram, lindken, and other sites as well with several images of her on each. She was not identified. Don't wast one cent on this POS site!

Date of experience: November 9, 2022
California
1 review
9 helpful votes
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Waste of money
October 21, 2022

I looked two different times two different pictures and never found the information I was looking for I let the person know when I called to cancel the subscription I was very unsatisfied and actually request a refund but they told me no. To the little fine print that says if you're not happy they'll make it right is all a lie they take your money and they don't care. You spend time looking through pictures you don't even find what you're looking for

Date of experience: October 21, 2022
Texas
1 review
1 helpful vote
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Image reversal works great
July 17, 2022

I recently was chatting with a woman on Instagram. After 1 week she claimed she was in love with me. Even though she was 24 years younger than me and looked like a very beautiful model. I knew something did add up there plus she asked for money. So I did a reverse image lookup here on social catfish. I couldn't believe all the dating sites and weird stuff she involved in 268 photos were found of her. I have to say thankyou Social Catfish for finding a fraud for me. The payment is nothing in comparing to losing all of your finances to someone like that. Social Catfish is definitely 5 star.

Date of experience: July 15, 2022
David M. Social Catfish Rep
over a year old

We're glad to hear that you had a lot of success. Thank you for being a valued ustomer.

Minnesota
1 review
5 helpful votes
Follow Carol L.
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So I decided to search to see if the guy was dating was a catfish. I was kind of trying to be in denial about the fact that I thought he was so I thought I better do a check. Social catfish had just the right title for what I was looking for. The probably comes when you do the search if you want any of the information you have to pay separately for it. So it says we found records but we want more money. Then you decide you want to look at the phone number well we found records but we want more money. Then you want to know if he's got a criminal background oh we found records but we want more money. Before you knew it I'd spent $3.99-5.49 and then another 2.99. And I didn't even have all the records. The phone number came up with no information at all. If I wanted addresses or people that he had dissociated with or anything else I had to pay pay. Well that's not right a search should be a search not a ploy to add on and make you pay pay I still don't have all the information I needed but I'm not willing to pay another $11 this time it's it's 1099 I mean this is ridiculous I'm so sorry I use the site and I would highly recommend that you find one that let you get all the information for one fee anybody will say they search for free the free word comes up yeah they'll search all right but they won't give you anything without your pain some of them are reasonable and they have a basic information thing for a fee and then the deep dirty stuff for a fee but this having a fee for every stinking bracket is ridiculous I'm sorry I used them I won't do it.

Date of experience: July 2, 2022