Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Social Catfish

Social Catfish

1.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Social Catfish?
grey stargrey stargrey stargrey stargrey star

Social Catfish Reviews Summary

Social Catfish has a rating of 1.9 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Social Catfish most frequently mention and reverse image. Social Catfish ranks 2105th among Business sites.

service
68
value
65
shipping
38
returns
44
quality
61
This company does not typically respond to reviews

We monitor reviews for authenticity

Mississippi
2 reviews
3 helpful votes
Follow Don M.
Unfollow Don M.
Share Review
Report Review

They billed my card twice for the same service in the same day. Then after I canceled they nulled my debit card again this time for almost $30 dollars! Put my money back on my card and lose my name!

Date of experience: October 1, 2023
Virginia
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Crypto Romance Scam
October 19, 2023

I became suspicious the girlfriend I met online might not be telling me the truth and there were beginning to be several red flags, so I hired an investigator with Social Catfish. Bri Fernandes did an excellent job taking the information I provided to do an in-depth investigation. The results only confirmed what I suspected, but will be useful as evidence in filing reports with various agencies including the FBI.

The report was detailed on how she collected the information that either confirmed or denied suspected activity. I will also say, that Bri had access to software through her job that allowed her to do a deeper dive into my "girlfriend" than a typical citizen could obtain. I am no amateur when it comes to tech and investigations, but there was only so far I could go on my own. I highly recommend social catfish investigations if you suspect being catfished or scammed. At a minimum, it will give you the information you may not want to hear, but need to. At a maximum, the person(s) responsible might be brought to justice by pursuing legal action so this does not happen to anyone else.

Again, thank you Bri Fernandes for taking the time to thoroughly investigate my case explaining the process to me, and willing to answer any of questions.

Date of experience: September 21, 2023
Mississippi
1 review
2 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Horrible
September 15, 2023

Could not find myself and I am on a dating site and my image was not even close to what came up. I may have lost some decent matches due to this horrible site.

Date of experience: September 15, 2023
California
1 review
4 helpful votes
Follow Luna g.
Unfollow Luna g.
Share Review
Report Review

I uploaded a picture before sign in up. The site shown 39 results from that image. I was directed to pay for 3 trial so I did. When I signed in to see my results, for my surprise " 0 matches" found. Then I was encouraged to pay $15.99 for another feature that "will get the results" from my search. Then they have 3 bars for low, medium and high risk. However, a new page showed me that my search is a "low risk" stating that the image I uploaded was found on "adult content website". So, another pop up window showed up to keep on adding or opening "features". Don't wast your time and money. You will find better results in other websites, certainly this one is not one of them.

Date of experience: September 13, 2023
Arizona
1 review
1 helpful vote
Follow Jerry R.
Unfollow Jerry R.
Share Review
Report Review

It didn't work for me
September 4, 2023

I was looking for information on a girl I met. Did a reverse image search. Cocial Catfish didn't find anything on her. I used her Facebook profile foto, twitter profile photo and LinkedIn profile photo and it didn;t even return those. Each seach returned about 1500 other similar photos but in my opinion, this does not work. I then did a search on myself. Nothing. Same, used my Facebook profile photo. Nothing. Not hits. Returned about 1500 other photos, nothing even similar to how I look. Im not Social Catfish is actually legit.

Date of experience: September 3, 2023
Germany
1 review
0 helpful votes
Follow Falah A.
Unfollow Falah A.
Share Review
Report Review

Nicht verkleidet
August 16, 2023

Nicht verkleinern und die anderen auch nicht so gut wie viel verdient ein kranke Analytik zu sein und das krik

Date of experience: August 16, 2023
NL
1 review
0 helpful votes
Follow Rene v.
Unfollow Rene v.
Share Review
Report Review

Waste of my money
July 30, 2023

First I tried Pimeyes and the results are much better. This site finds nothing. Feels like I m scammed!

Date of experience: July 29, 2023
California
1 review
13 helpful votes
Follow Dee D.
Unfollow Dee D.
Share Review
Report Review

Scam
July 27, 2023

It will initially say you have many matches for online content- then when you pay it magically becomes zero matches. I even used someone who is in modeling and advertisement and the socialcatfish site couldn't even locate the exact same modeling photo that was on the first page of google images The site is a waste of money and they refuse to give refunds despite not redering services

Date of experience: July 27, 2023
New Jersey
1 review
1 helpful vote
Follow Kelly C.
Unfollow Kelly C.
Share Review
Report Review

So Helpful
October 19, 2023

I was trying to find out if I was being scammed on Instagram and went through so many different sites with no success. Than I came across Social Catfish and got instant results. So easy and fast and I want to thank CHESCA for being so helpful and nice. Thank you very much. Kelly C

Date of experience: July 20, 2023
Michigan
2 reviews
15 helpful votes
Follow Bradley K.
Unfollow Bradley K.
Share Review
Report Review

Ripoff artists
July 8, 2023

They've gone to crap. Twice I tried signing up and both times took my money and won't let me log on.
Contacted there customer service and they were not helpful. I've had this before but now they just want your money and that's it. Find another app.

Date of experience: July 8, 2023
Hawaii
1 review
0 helpful votes
Follow Broadcast P.
Unfollow Broadcast P.
Share Review
Report Review

Christopher Price
October 19, 2023

This is a fantastic service. I used the reverse image search tool with zero expectations, with a random photo of myself that had never been uploaded to the internet, and little did i know it also had thefacial recognition matching and it found a profile I had on another website that I really forgot existed. I really don't like the idea of people scraping my data, and this tool was instrumental in finding out the very last place where my face had been posted online.

Date of experience: July 6, 2023
Pennsylvania
1 review
2 helpful votes
Follow C T.
Unfollow C T.
Share Review
Report Review

This site sucks!
June 28, 2023

Definitely not what they use on the show! I tried verifying 3 photos and each time got hundreds of pics that looked nothing like the original photo I posted, and looked nothing like the person. Waste of money in my opinion.

Date of experience: June 27, 2023
Iowa
1 review
0 helpful votes
Follow Steven W. C.
Unfollow Steven W. C.
Share Review
Report Review

Erin
October 19, 2023

Erin helped so much...if I need help again I will definitely ask for her...thank you very much...

Date of experience: June 20, 2023
Virginia
2 reviews
0 helpful votes
Follow MaryBeth M.
Unfollow MaryBeth M.
Share Review
Report Review

It only took me an hour to verify the person I was hoping to confirm. Highly recommend using this service.

Date of experience: June 9, 2023
California
1 review
0 helpful votes
Follow Lupe G.
Unfollow Lupe G.
Share Review
Report Review

I highly recommend Catfish for anyone. Who is in doult off a relationship. If you see red flags don't ignore them. Because I did I really don't understand how men especially for me can hide behind someone else's photo and not just be honest

Date of experience: May 15, 2023
David M. Social Catfish Rep
over a year old

Thanks so much. This means the world to us. We love our customers!

Ohio
1 review
0 helpful votes
Follow LaMeeka W.
Unfollow LaMeeka W.
Share Review
Report Review

Scam
May 14, 2023

It was very nice speaking with Miss Stephanie. She is very professional, very sweet. She answer all my questions and I feel like I was able to be heard l,just wanted to tell her I appreciate her so much Thanks again miss Stephanie!

Date of experience: May 11, 2023
Tennessee
1 review
2 helpful votes
Follow Yvonne H.
Unfollow Yvonne H.
Share Review
Report Review

No help
April 27, 2023

I am looking for specific pictures taken of me at walmart dollar tree and in my bathroom. I asked about assistance and i am told for a fee i can do a reverse lookup only if the pictures were posted on their website. If these postings are private which they are then i would have to pay another fee for them to locate then what? I want the pictures removed extracted. These men several maintenance guys an EMS worker in Port Huron and a car salesman in Grand Blanc to stop posting! I need the site that's the purpose of the search. No real assistance just lip service. This is no more than a google search except you are paying for jacked up service! And clearly taking advantage desperate people shame on you!

Date of experience: April 26, 2023
Hawaii
3 reviews
0 helpful votes
Follow maximus c.
Unfollow maximus c.
Share Review
Report Review

I purchased a report form Social Catfish to find out what websites my husband was associated with. The data was as described. Thank you for your professionalism.

Date of experience: April 25, 2023
Michigan
1 review
0 helpful votes
Follow Marc J.
Unfollow Marc J.
Share Review
Report Review

This site is great.
April 27, 2023

I had some questions regarding a couple of searches I was performing. I started a chat session with a representative. They went out of their way to help me with issue. I was impressed.

Date of experience: April 25, 2023
Ohio
1 review
1 helpful vote
Follow LouAnne P.
Unfollow LouAnne P.
Share Review
Report Review

They automatically billed my credit card about 9 hours before the 3 day trial period was up. I called the toll free number to cancel prior to the auto renewal rate of $26.99. It took multiple contacts by phone, email and contacting PayPal to finally get my refund. The person I was checking, and rechecking was a scammer all along. It didn't show records from social media forms like their sample indicated. They emailed multiple times a day and I had a rard time getting the emails stopped. They were a PITA to deal with and I would save your time and money! Bi had screenshots but I'd deleted them after they SAID they were refunding all but the initial $5.99. (which was a total lie and why I'm filing this negative recommendation).
DON'T DO IT!

Date of experience: April 20, 2023