soccer.comReviews 251

I was evoked to order my son's soccer jersey's from this sight. Somehow this company won the bid to carry the account on uniforms for a major soccer league here in Colorado Springs. This company was not able to fulfill the team orders in a timely fashion as they did not have the product in stock. We did not get our jersey until half the season was complete. I believe if a company bids to take on such a large account the company should have inventory ready to accommodate all players in a timely fashion and before season commences. In addition, when I wrote in the try and resolve the problem this company told me they did not yet charge me and would not until the order was sent out, as if that would fix the fact that my son was playing without his proper uniform as required by this league. The quality is not great being polyester and the sizing is smaller than described, so now I have to order a new uniform for the remainder of our soccer season.
The company asked me to write a review and when I gave a bad review the said they would not post it dure to inappropriate language, the review was the exact language as writen abouve.
No, I would not recommend this product

In my first order, the wrong number for the soccer uniform came. No refunds. Placed a second order and it took a whopping two hours. The lady put me on numerous hold and once wrapping up she forgets to take my credit card info.
After giving my CC number no payment was withdrawn from my account.
Called them again and made sure the correct number was placed on the correct type of uniforms. This call again took another hour and a half.
I created this order two months ago and two jerseys no pants came. Guess what? They forgot to put the number on the uniform. Stay far away from this company. It's not only a few others out there that has complaints. Go on facebook.com and search their reviews. This company is a total joke.

Ordered my son $300 cleats. Come to find out Adias fits tight and he needed the next size up. Note he paid for $200 of this purchase with a soccer.com gift card. Since he needed the larger size for the start of soccer practice, i called to order the next size up and have Fedex'd to me. All I asked was when I sent the original unused pair back, they credit my credit card. This way I didn't need to wait to send the original pair back, go through the exchange process and wait for the new pair to be sent back. Something I venture would take 2 weeks. If you can believe it, they said no and they would only provide the credit back on the original purchase to a gift card again. In today's internet world and competition for clients, what a joke. Not only did they lose me from ever buying from them, I tell everyone at our club (35 teams representing several thousand kids total) to never buy from this outfit. They were actually earning more from me for all the express shipping I was willing to pay. Anything I can do to drive them out of business, that's my mission. Terrible.

Worst customer service ever and looking to rip people off who are ordering youth soccer uniforms for their kids. Great way to start a customer relationship. 1st - screw up order form and place an unnecessary item in uniform set that i need for my kid. Didn't even think twice about it since the button was to order the set needed for our soccer club, which was a total lie! 2nd - send 2 jerseys of different size. Would be somewhat understandable if both are youth sizes, but 1 is a youth medium (which is right) and the other is an adult medium. I'm sure i checked the sizes in the order box. 3rd - call up customer service seeking refund/exchange for wrong size. But they refuse to accept responsibility and are happy to accept an order for another uniform. LOL! My goal this season is to spread the word that this site sucks and that every team in our league should use a different vendor next year. Thanks soccer.com for the crappy customer service!