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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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So easy to use and beautiful results. Wanted to make a memorial tribute for my Dad - who passed away in May - to give to my mom. I would recommend this program.
I really like it. It is very time consuming but well worth the work.
Love Smile box its a great site! I use it to make all my cards and invites. It's so easy to understand I would highly recommend.
I did all that work only to learn that in order toU print my creation, I had to pay to join a club. Unfair trade practice.
I have used Smilebox for several graduation announcements and family reunion invitations and I love them more each time I use them.
Great cards for reaching out to family, friends, clients for any occasion to let them know you're thinking about them.
Love Smilebox, I have been using this program for years for my photography business and I just love all the options I have to choose from and my clients just loves it!
I downloaded the program and created one card. After I made the card I deleted the program. I don't even remember giving the program my paypal information! A week later bam I had a $47.88 PayPal transaction. I have never gotten any emails from smilebox aside from a survey of how the service is. I have emailed them 3 x and now today I filed a paypal dispute! Not a good way to practice business! They won't even answer emails bc I am sure they have so many people wanting a refund!
Easy to use, keeps me up to date with special events.
I love the music to add to the collections of themed photo's. I use it for every trip to family and friends... have to have Smilebox!
I have used it twice and found it easy to use and liked the results.
READ THE FINE PRINT! ONCE THEY GET YOUR CREDIT CARD #, THEY WILL AUTOMATICALLY CHARGE YOU $50.00 ANUALLY. I DID NOT SEE THIS UNTIL IT WAS ON MY CHARGE. USED THE ACCOUNT ONLY TWICE IN THE PREVIOUS YEAR AND WOULD NOT REFUND MY MONEY FOR THE FOLLOWING YEAR, EVEN THOUGH I NEVER USED IT! NOT RECOMMENDED!
WHAT A WONDERFUL WAY TO REACH OUT AND LET THE ONES YOU LOVE AND CARE ABOUT INSTANTLY! I'M HOOKED! FAST, SIMPLE AND CHEAP! WHAT MORE CAN A CONSUMER ASK FOR?
I love this software! So easy to use, projects work perfectly every time!
Once I got off the sign up page, and entered my credit card information, I could not get back on. (same day- I have tried to cancel)
I enjoy working with Smilebox to enhance my business photos.
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members