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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I am not happy with smilebox at all. I was unable to cancel my membership due to an issue i had with the card I used and i got charged for a year. If i shot more weddings or had a job right now i wouldn't be so unhappy about however i don't do photography anymore and I don't have a job right now. I just needed something to make a freaking slideshow for the 1 wedding I did shoot and thanks to flipping windows and not having movie maker anymore and not having basic Microsoft office available i had to go with this crappy option that in and of itself is not that impressive, the ads for it are misleading. If i could have gotten the adobe creative cloud to work for me i would have used that. NEVER USE SMILEBOX! I never will again and I will encourage everyone I know to not use it
I have been using smilebox for many years now and have made the most fabulous slideshows for so many celebrations and fun ways to showcase my photos! I absolutely love it & get so many complements from all of my productions! When in reality it's all smilebox! It's so easy to use as well! I can't say enough great things about it!
Great software to create videos and slides. Very easy to create and user friendly
I've been a faithful member of Smilebox for years! I only wish I knew how they made their slideshows. I'd be interested in learning.
I love this program! I use it a lot for real estate, family events, trips and family.
It is great for any occasion!
I am new to this experience, creating a video from snapshots... so far, so good!
I was bummed when the website I normally use to make slideshows went away. I was happily surprised how easy this was to use! Will definitely use for all my slideshows moving forward!
The Smilebox program allows me to match a theme with a photo for a gift, card or slide show. I've used it for various events. It has multiple options available and is very easy to navigate.
I loved how easy it was to make my memoir of my pup I lost last night... what a good thing to have and now I have his memories on here as well... thanks smilebox
Love Smilebox! Easy to use. Created a creation in 10 mins and everyone loved it.
Smilebox is a good tool for just about any event that you may have going try it you will like it.
I wish I would have tried Smilebox 3 days ago instead of fighting with programs trying to record a DVD with music for a wake. Smilebox was sooooo quick and easy. Thank you, I'm done.
It was a little difficult getting signed back in on my phone after doing my project on my laptop, but it all worked out and loved the experience
There is noting better than receiving an invite that holds your attention
Fun for all seasons. Have enjoyed in the past and hope to again soon!
Every family event I have used this program to chronicle our gatherings. I can email to all. They then can obtain the individual photos if they choose. The program is intuitive and very easy to use. The price is right as well. Can you tell I love Smile Box. I also used it at the Scottsdale Arabian Horse show to highlight the Champion Bloodline Arabians. People wanted to know what agency produced the video. It was myself and Smile Box!
I like the options SmileBox has available for collages. Their "enhance" photos feature works quite well. Unfortunately, the resolution of the final piece is quite low. After doing 10 collages for my wedding website, I was disappointed to find that you could hardly see the faces in the photos. And if you zoomed in, they were a complete blur. A fancy collage doesn't matter if I can't see the faces are in the photos.
Overall pretty easy to make, what I dont like is after you use one picture how it doesnt go away or there is not a slot you can move it to? I had over 150 pics and had to keep re-watching it over and over before I completed it to make sure I didnt forget one and didnt use one too many ;)
I love Smilebox! There's so many creative ways to share your memories!!
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members