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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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I've been using this for over 10 years and can't find a better way to share my photos with family and friends near and far!
I have just started using it, but it's easy to use already. It's easy to upload the photos and videos. I'm about to restart it because I just downloaded the Apple Quicktime.
This program is great I sent my christmas card online this year, so easy. I am looking foprward to birthday cards this year. The program is easy to use.
After agreeing to do an 11th hour slideshow project for a family member's 80th birthday party, I began to look for a quick solution with nice frames and timing and music options. One at a time, I downloaded one subpar program after another until desperately I jumped out of the Microsoft Store and turned to Google for suggestions. When SmileBox popped up, I remembered appreciating other functionalities when using this on my iPhone and thought this would definitely be worth a download. With just hours to go, I was able to easily select a perfect backdrop theme from many wonderful options. It was easy to integrate my photos and music. And now my slideshow is complete, saved to a memory stick, and headed out of state in the saddlebags of hubby's motorcycle. Thank you, SmileBox!
I like it due to its features and all other thingsEasy to use, can be personalized anytime!
It can be finished later if we don't have time and is excellent with the
I am hosting a surprise birthday party for my daughter and the templates were awesome and then the personalization was SO easy! I love this software. I definitely recommend it!
Easy to use, can be personalized anytime!
It can be finished later if we don't have time and is excellent with the "remind me to finish it" feature. Great result. The recipients are always happy.
I went through everything which was really great - but when I went to run the slideshow, it didn't come up on my screen very well. I couldn't figure out how to fix it to save my life, so I right clicked, which caused the program to freeze - I couldn't get it to work to save my life. I finally had to hard reboot my computer to get it to shut down. I'm really sad, because everything else about it was great until that point.
We are really sorry to hear this! If you have any issues we would like to help you and you can contact us through our Help Center by submitting a request or email [email protected]. Thank you for your feedback though, we really do appreciate it, we can use it to look into the software and see if anything needs fixing and improve it.
Smile Box requires understanding computer skills but on a friendly level. It can help quick and easy set of what ever announcement you wish to make.
Thank you!
Simple to use, easy to understand and gives really great results! My clients love seeing the slide show of the completed renovation or building projects I do for them. And they love sharing them with friends and family.
Thank you very much! It's great to get feedback regarding the use of the program for business.
I have been using SmileBox for personal and business use for years and I love the variety of options, ease of use and affordable (and many free) options available! 5 stars!
Thank you very much for your lovely review. We really appreciate our loyal customers and are so happy to hear you are enjoying using the product.
Making special cards with pictures and music is so easy, my family and friends always love the creations.
Also invitations are a breeze with SmileBox; weather you print yourself or use the other options.
I love using smilebox! But for some reason have a hard time saving slideshows. Otherwise its perfect!
LittleBritain
As an elementary school teacher, I highly recommend Smile Box. It is an easy and affordable way to memorialize all that happens in a school year. You won't go wrong with Smilebox!
So far, so good! I had a little difficulty getting my DVD to play after burning it, but was able to play my slideshow on a different computer with the DVD. It was a lot of fun to make my project and my family enjoyed it very much :)
Brilliant designs... and very easy to use. Love the colour schemes and frames... i use it for facebook covers which turn out great
Purchase this app and it really surprise me in many ways. I have used this for Facebook and it turns out perfert!
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


Thank you so much for your lovely review.