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SmileBox

3.8

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SmileBox Reviews Summary

Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.

This summary is generated by AI, based on text from customer reviews

service
290
value
319
shipping
123
returns
126
quality
294

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New York
1 review
0 helpful votes
Follow Diane M.
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Great for collages with kids n for school activities for all ages would recommend to all we are all enjoying this program

Date of experience: February 22, 2018
Michigan
1 review
0 helpful votes
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Love Smilebox!
February 23, 2018

Such an incredible way to save and share your memories!
Thank you Smilebox - you make me SMILE all the time!

Date of experience: February 22, 2018
GB
1 review
0 helpful votes
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Great APP
February 14, 2018

Great online app, highly recommended. Its simple to use and works immediately.
I will be using this app again in the future!

Date of experience: February 14, 2018
New York
1 review
0 helpful votes
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Love making cards & invites with photos! Easy to use, easy to send to large groups or a personal card to one person!

Date of experience: February 13, 2018
New York
1 review
0 helpful votes
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Easy to use, cool to send
February 12, 2018

First time using this site and loved the ease in creating an invitation and sending it out to a group! Cute options - free and premium - and simple to personalize. I am a happy customer!

Date of experience: February 12, 2018
Australia
1 review
0 helpful votes
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Good results
February 12, 2018

It was easier than other free online invite websites. I'd tried 2 without success before finding this one. I can only imagine it would be even better if I paid for it. :)

Date of experience: February 11, 2018
Australia
1 review
0 helpful votes
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Fantastic tool
February 9, 2018

Loved using this to create my own slideshow of my work for a Bridal Fair. So quick and easy to load photos and save to a USB stick

Date of experience: February 8, 2018
Saudi Arabia
1 review
0 helpful votes
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Worth having this application for making personal slides show. It was simple and easy to create. It would be better to have simple saving to your desk top option.

Date of experience: February 7, 2018
Maryland
1 review
0 helpful votes
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If you like to include photos with eCards, then SmileBox is for you. You have to pay for the premium cards. I haven't had any problems sending cards.

Date of experience: February 7, 2018
Pennsylvania
1 review
0 helpful votes
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LOVE LOVE THIS APP
February 8, 2018

I absolutely love smilebox! It is so easy to use also! Makes me feel like a true professional! I highly recommend trying this!

Date of experience: February 7, 2018
Guam
1 review
0 helpful votes
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I have always used SmileBox to make invitations and flyers. Their selection is wonderful and the animations plus graphics make it Look like I'm a pro!

Date of experience: February 6, 2018
Canada
1 review
0 helpful votes
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AMAZING
February 6, 2018

This is the best! It makes me look like a brilliant designer. I have had many compliments for all my hard work making cards, invites, announcements, and social media banners... yep... hard work... Yes, yes... I will let everyone know it is SmileBox that is making me look good... but... do I have to? LOL

Date of experience: February 5, 2018
Arkansas
1 review
0 helpful votes
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Awesome
February 3, 2018

SmileBox make me look great to all my family to whom I share pictures with.
The different applications that's available is awesome.
To make my own greetings is fantastic.

Date of experience: February 2, 2018
Washington
1 review
0 helpful votes
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Fun, Fun, FUN...
February 3, 2018

I think this is an easy way to quickly make a few simple invitations. Like others have said, don't like the idea that they say Free, but charge you to get on board, but you can cancel at anytime... We will see...

Date of experience: February 2, 2018
South Africa
1 review
0 helpful votes
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Loved it
February 2, 2018

Its brilliant perfect for all birthday and thank you cards for all ages. Perfect to say thank you to school teachers too

Date of experience: February 2, 2018
Pennsylvania
1 review
0 helpful votes
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This is a easy but best tool for making cards or slideshows I've ever come across. Thanks Smilebox Lee Lloyd

Date of experience: February 1, 2018
Canada
2 reviews
0 helpful votes
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Makes creating enjoyable
February 1, 2018

SmileBox Pro is refreshingly simple and easy to use. The final video was great! I will definitely continue to use, if everything works according to expectations.

Date of experience: January 31, 2018
North Carolina
1 review
1 helpful vote
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FAKE FREE
January 31, 2018

Leads you to believe its free, then tris to force you to take a trial membership! I don't like this type of fakery!

Date of experience: January 30, 2018
Utah
1 review
0 helpful votes
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Works perfectly.
I can not wait until I get my New Desktop Going. Its a Dell. And its Bad $#*!!
I Love all my Computers. From XP to 10 new and old.
I never have a problem with any programs on any of my computers.

Date of experience: January 28, 2018
TT
1 review
0 helpful votes
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Always the best way to display love to friends, family and loved ones. Have been using this for yearrsssssssss... It's always amazing and fun for everyone!

Date of experience: January 27, 2018

From the business

Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.


smilebox.com
Founded in 2005
Redmond, WA