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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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5 Star Because it looks like SmileBox has a lot of things I can use for my Business, and my Personal lifestyle. So I am happy I signed-up.
I've been using Smilebox for several years and saved hundreds of dollars on cards. The personalized cards are great keepsakes. I think it's easy to use and lot of fun.
Easy to use and allows you to upload photos from anywhere. Great designs and layouts make creating custom cards a breeze.
I really like Smilebox! I use it for inviting others to any of our celebrations. The only thing is make sure that you double check that the imported email addresses are sent - this was a two step process -the importing doesn't actually send the addresses.
I am an Early Education student and this program has really helped me write up all the parent newsletters that I've been assigned to compose. I don't know what I would do without this program, it makes my newsletters really stand out from others and the ease of creating them is amazing.
I belong with a bike group and we ride once a week-I take photos and choose a slideshow-insert photos-write captions-choose my own music and send it out to the group with a notice of where our next ride will start. They love it and look forward to receiving the SmileBox Saturday evenings. I will soon be 82 so if I can do it anyone can!
Your platform is so nice and easy to use. I really loved preparing some invitations, quick and beautiful templates.
I can not believe this product doesn't offer phone or chat support. Also it is a pain that you can not start a project on one computer and finish it on another. What is the purpose of having an account if it can not do this. It cause me to have to recreate the same project multiple times when I had to change computers while out of town to create my dad's memorial video and as a result it was not done in time for the funeral.
I have used Smilebox for years and many events. I really like it.
ONE B|IG FLAW is the editing options. Once you have saved it, you cannot go back and change the actual invite "card" that goes out so you have to start all over! Takes a lot of time for a mistake.
Not enough choices of collage designs. I end up using the same design a few times.
You need to expand the choice catalog.
I like the app, it works well fr what it does but I wold like to create my own leaflets using my own layouts, this app doesn't let you do that.
I have only used it for one thing so far, but it was easy to use and could be personalized. I look forward to future projects.
FIRST TIME USING IT AND I LOVE IT! THANKS SO MUCH! IT HAS BEEN GREAT WITH HELPING ME MAKE HINGS FOR CHURCH.
I like the application. However, I needed an invitation card that could be printed, not a digital card that could be shared on the social media!
Can be more colorful with more effects. As in India colorful things are liked more.
Overall a nice app, more colors will be an added perk.
I Love this app because it allows me to do tons of fun things with my pictures. Its great for Christmas cards, scrapbooking and for making a special gift for someone.
I have used Smilebox making a variety of posters and absolutely loved the end result. I intend to continue using it for many other occasions.
Love it so much every one try out plz and rate it how good you think it is and might tag you on facebook if you have one and i might give you mine so i could tag you and every one might be famous cause i will tag or follow a bunch of you im not famous so put your facebook name down below and i will make a couple more facebook acounts for you can maybe have lots even if you dont like it i may follow you on facebook i would love to talk to you on messanger also so everyone if you have facebook put your facebook name down below and i will try to follow all of you and i will tell you mine if put yours even if its a bad review still put your face book name if have on
Sincerly
Kayanna
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

