Smartstyle

My hair was blond from highlights after highlights I decided to go with a all over color with a brown mocha color. The stylist said it was $60 an ounce and had used 3 oz but was having trouble trying to figure out why my hair was turning orange and getting lighter. She said she was using a 30 developer with the color. And couldn't understand why it was getting lighter instead of darker. But now my head is like orange. She kept teasing my hair with the lightener and color on my head. And after three attempts my hair is fried.

1st time going there and will definately will be the last! Perm fried my hair like a brillow pad. Stylist made every excuse for it despite my protests

Today I went to Smartstyle at 475 Route 173 E, Antioch, IL *******. I showed several pictures of what I want (including perm type and haircut). The woman started telling me it's not possible to do and offered me another style. I agreed and hopped to proceed. She put a few rods in, but because she was pulling my hair so hard (and I am already losing hair) I asked her to be gentle. Then after that she left. Another woman comes and told me that after she's done with her client, she will be right with me. She finished with her client and came back. She said that the previous hairdresser (with terrible hair herself) and I had a misscommunication and now she doesn't feel comfortable working with me. I had to repeat once again what I want and show her all the pictures and explain to her that whatever the other woman offered me instead I am cool with. The 2nd lady said she can't do that. So I asked for JUST A HAIRCUT instead. To which she responded "I am sorry but our salon is not the right one for you"... And I already agreed to what they offered me that they say they CAN do and after waiting for 1 hour I got NO SERVICE AT ALL! How STUPID and LAZY do you have to be to not understand it from the first time or not to improvise and try to get at least a haircut done? VERY dissapointed and DON'T RECOMMEND them to ANYONE!

Got in with Tracy today!
She was a delight when i called to see if i could get in later 2dy.
She was bubbly and made me feel right at home.
My hair looks fabulous and my eyebrows too!
Thanks for a great experience Tracy!

Do not go to this salon by any means, even if you are desperate, biggest regret i have, my hair is damaged beyond repair... Went in for a trim to have some dead ends cut off as i had some heat damage from using the straightener, told her to make it look neat and easy to manage i also told her not to use any kind of razor on my hair as i didn't need it to look any worse then it already did., she went against my wishes reassured me she'd been cutting hair for 22+ years... By the time she was done my hair looked like it got stuck in a paper shredder, mid neck length after taking over 3 inches off when it was below shoulder length, do not make the mistake i made... Go to a different salon

Amanda in Ottumwa has been my stylist for several months. She's amazing with color. I love my hair every time I leave. Very conscientious when cutting which I appreciate. Sherri is another stylist that is super good. Fabulous atmosphere…light and fun.
Highly recommend going there.

Worse experience I have ever had yelling at me saying I lied about highlighting in my hair it's been almost 16 months when I last had them went to get a perm mangers held my head in the sink ask she yelled at me because the front didn't take because she was on the phone while working on me got there 9:30 or 10:00 am did not get done with until 1:30 pm plus she was gossiping about a girlfriend came back there from Manchester Tn because girls were being mean to the girl might add this was manger's that did this marks on my neck plus witnesses to pictures wait for someone to get back with I did call the police but since these ladies were manger's I had to pay for a nightmare I do think I will go to the news or the papers who will listen. Horrible I would never ever advise someone to go there… sad I've been going there since I lived in Indiana plus told me I wasn't aloud there anymore. I sure I can say anything on here and not one person from this company will call me.

Today I went to the smart styles in grenada ms and I can say the stylist was awesome. She took time and didn't rush through my sons nor my haircuts. In past experience this location has come a long way from the past employee. Thank you Angela we will be repeat customers.

I wear my hair natural and have had the hardest time finding someone to take care of it the way I like it. After my 1st appointment with Sugar I knew she was my stylist. She gave me the best silk press I've had. It was so straight and felt so soft at the same time. She not only straightened it, she treated it. I leave her with curls poppin' and hair bouncin'.

I've watched her style others and she did her thing with all ethnicity hair types. I can't say enough about her skills. On top of it all, she's got a great sense of humor, a kind heart and is just a great person. Make an appointment with her-- your hai

So I called smart styles today the one inside the cartersville Walmart… Kate answers the phone and right away I could tell she had an attitude so I ask her hey do you have anyone that can do retwist and before I could say when I need it done she cuts me off and says very rudely not today I don't so I'm like who said anything about today and had you let me finish you would have known I wanted an appointment for next week! I absolutely don't like Kate she has always had an nasty attitude and can't do no hair at that I stop going to smart styles because of her but was pulled back in because of a stylist named Tanisha but I will never ever spend another dollar in this place as long as Kate works there with that nasty behind attitude then she smells like smoke most of the time

Getting my little girls hair cut for school I found these supposed stylist to be rude very poor with kids the worst hair cutter I've ever seen or could imagine. And I say hair cutter because I do not want to give her the credit of a stylist she deserves many other words I will be nice and use hair cutter. It took her over 45 minutes to perform a simple bang trim, when she asked me if I liked it I found my daughter's hair to be uneven choppy just hands down the worst haircut ever. Even my daughter who loves everything did not enjoy anything about her haircut or anything about the experience she had gone through. When I tried to indiscreetly find her name or license I noticed there was not one posted just wanting for this to be over I told myself I will go to a real stylist and moved on. This is the first review I've ever written I wish there was something else that could be done about this. So please do not go to Smart Style at least not at Spanaway Walmart

I have being seeing the same stylist for years! On several occasions I was told by another stylist (who I later learned was the regional boss) that my stylist no longer worked in the salon. I would stop into the salon when shopping at Walmart or call when I needed an appt. However, after each of these times I learned that this was a lie. My stylist did in fact still work there. And I find out that I'm not the only customer she said this to! It's frustrating to see people attempt to sabotage hard working employees and makes it difficult for customers to trust the service of the salon. I posted my concerns on SnartStyle's website and guess who contacted me? Not the district manager! You guessed it! The person I made the complaint about. She called my phone that very afternoon. And then my stylist was FIRED! SmartStyle needs to get their act together. My stylist is the ONLY one who will ever cut my hair. Wherever she goes, I will follow. And I'm not the only one!

BROKE AND FRIED MY HAIR " now will need a wig" I went to smart style twice in the month of June 2021 to see the same stylist named Sarah who has been coloring my hair for almost a year now so she knew my hair history. The first time I went in June Sarah messed up on my color as it didn't match my previous grow out color I have pictures of this. So she told me to come back on June 26th so she could re bleach it again. During the second visit she ended up messing up on the process by overlapping bleach on top of my previously double bleached grow out which is negligent because in no way is this supposed to happen because it will cause the hair to totally break where you overlapped the product which is exactly what happen. During the process I told her my hair was looking like it was breaking but instead of washing it off she continued to let it sit on my hair causing half my hair on one side to go from 24inch to 4 inches I have pictures of this as well. Their is breakage all over my head but my right side is the worst And the hair on my head that's left is completely fried past the point of no return. So I ended up going to two different hair stylist at different salons for a consultation on my hair to see if hair extensions could be applied and damage be corrected. Both stylist told me my hair was to weak and would break off even more if they put any kind of hair extensions on me and also told me my hair could never be colored or use heat on it without causing it to completely break off even more hair they also said I would have to completely grow my hair out starting from my scalp because she bleached to my scalp and mite be ear to cut it all over and start over. I shouldn't have to walk around with half my hair missing broken fried and thinning or almost bald if I cut off all the damage due to their negligence. They did admit to their negligence once they saw my hair and refunded my 261$ for the services they charged me when they ruined my hair. But since I now need a wig I'm requesting they pay for wig I'm going to have to wear for 3-4 year before my hair gets back to the way it was before they burnt it and broke half my hair off. I'm requesting nothing more then a wig in the same color length and density my hair would of been before they destroyed my hair. I have emailed the business with the invoice to the wig of that description which is around 1400$ before taxs for the damages incurred by their salon. I received a email back from senior district leader saying the owner of the salon and Business name smart style is list under of KARVID PARTNERS LLC wouldn't cover the wig at all. They instead tried to offer me once a month deep conditioning treatment for 6 months which isn't going to bring my hair back it's fried beyond repair plus I already tried deep condition treatments already and they Haven't helped at all. And a treatment wont fix or replace the integrity length and density they took from me when my hair got destroyed broken and fried off by the salon. I will update this review if they end up doing the right thing and cover the cost of the wig to Cover and fix what they did to my hair. If by chance I have to take them to small claims court I will also update the review if that happens and the outcome hope this review helps you decide if you want to use this salons services.

My experience there was amazing and mrs. Jackie did my hair amazing and I'm at so happy the way it turned out thank you so much I'm in love with it

I have been coming to see Beatrice at the Walmart on Serene & Eastern in Henderson, NV for 3 years now and I absolutely love her! I moved to CA in 2019 and I literally drive to Vegas every 4-6 weeks to get my hair done by Beatrice and only Beatrice! She is excellent with my elderly mom and excellent with my highlights. I trust her work and I always leave a happy camper. I have referred many friends and family members to her who continue to see her regularly as well.