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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,700 reviews

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Illinois
1 review
0 helpful votes
Follow Mohammad Matin K.
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Easy booking and no stress at all!
April 16, 2025

Booking with SmartFares was honestly smooth as hell. Found a dope price that beat all the other sites I checked. The process was mad simple, no weird hidden fees or anything sketchy. Got my confirmation fast, and everything was good to go for my trip. Customer service hit back quick too when I had a question. Would def use it again when I travel next time.

Date of experience: April 6, 2025
South Africa
1 review
0 helpful votes
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When I first checked my planned all-inclusive trip's costs for 2 x Adults + 2 x 'Extras Options' on ykza. Smartfares. Com, I was quoted R46,929.29 in total, plus I also had to pay another $180.85 USD to have my surname corrected from VAN RENSBU to VAN RENSBURG. However, when I checked the converted ZAR Rand - $ USD charge made to my Credit Card it amounted to R53,896.00 (i. E. R3.513.09 more than the R50,382.91 anticipated)... So, this means that one should not trust the converted currency quoted without checking it with your Bank first.

Date of experience: April 6, 2025
South Africa
1 review
0 helpful votes
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Communication breakdown. Prices changes comparing why I saw.

Date of experience: April 6, 2025
Gambia
1 review
0 helpful votes
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Good experience
April 16, 2025

It was a quick and seamless experience, I'll definitely do it again.

Date of experience: April 6, 2025
Honduras
1 review
0 helpful votes
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Reserva 15 04
April 16, 2025

Recibí mi confirmación de reserva para volar el 15 04 de San Salvador a Cancún. Gracias

Date of experience: April 5, 2025
El Salvador
1 review
0 helpful votes
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Fine
April 15, 2025

Fine fine fine fine fine fine fine fine fine fine fine fine fine

Date of experience: April 5, 2025
South Africa
1 review
0 helpful votes
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Excellent
April 15, 2025

Everything was smoothly and fast, I got the feedback with the itinerary then the ticket in my email address after the payment was made. I am absolutely delighted.

Date of experience: April 5, 2025
Washington
1 review
0 helpful votes
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Easy booking
April 15, 2025

Quick and easy booking!
Definitely will do it again! Thank you

Date of experience: April 4, 2025
Illinois
1 review
0 helpful votes
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So far, so good
April 14, 2025

Booked international flights through SmartFare and received confirmation that my flights were booked. I was then able to find my record on the airline's website and select seats. So, all seems to be in order for now.

Date of experience: April 4, 2025
Ethiopia
1 review
0 helpful votes
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Mr. Berhanu kebede
April 14, 2025

I have been in Belgium for the past four years and I have a travel experience

Date of experience: October 31, 2024
Romania
1 review
0 helpful votes
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Easy way
April 14, 2025

My experience with SmartFares was really nice, everything was fast, easy and helpful

Date of experience: April 4, 2025
Belgium
1 review
0 helpful votes
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I don't know
April 14, 2025

I don't know yet because I don't see my ticket at this moment for my Flickr

Date of experience: April 5, 2025
North Carolina
1 review
0 helpful votes
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Great
April 14, 2025

All good all good all good. I don't like to fill reviews. Thanks for your understanding

Date of experience: April 3, 2025
Costa Rica
1 review
0 helpful votes
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Good
April 13, 2025

Your dedication and commitment are truly admirable. The result obtained is impeccable and reflects great effort. It shows how quickly the task was completed. Demonstrated efficiency is an example to follow. His professionalism is worthy of recognition. It is a pleasure to observe such a well-done work. This will undoubtedly contribute to the success of the project. We look forward to continuing to count on your valuable contribution in the future.
Their dedication and commitment are truly admirable. The result obtained is impeccable and reflects great effort. It shows how quickly the task was completed. Demonstrated efficiency is an example to follow. His professionalism is worthy of recognition. It is a pleasure to observe such a well-done work. This will undoubtedly contribute to the success of the project. We look forward to continuing to count on your valuable contribution in the future

Date of experience: April 3, 2025
Mexico
1 review
0 helpful votes
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Mi peor experiencia
April 13, 2025

Mi peor experiencia en compra de boletos dentro de esta plataforma, deberían de desaparecerla, es un fraude, te acorralan y tienes que depositar mucho mas del costo de los boletos.

SmartFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 3, 2024
NL
1 review
0 helpful votes
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Cancelled and than confirmed!
April 13, 2025

I have bought the ticket. The next day I received a message saying that the booking didn't go through.
After writing and writing to your operators I received today confirmation for my flight.
Creating a lot of issues with hotels and car rentals in both sides of the this trip.
First time in 35 years of travelling that this happened. I hope the next time will be better!

The operator on the online chat (Otis) was very helpful and friendly.

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
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Great Service
April 13, 2025

Thanks for the easy booking and great service. The overall experience was perfect.

Date of experience: April 3, 2025
Ireland
1 review
0 helpful votes
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Paid way more than amount shown
April 13, 2025

I was looking for a flight below 800 euro with one stop. All flight where above and the only available one was two stops at 778 euros. I decided to take it even though I didn't want two stops but I made do because of my budget. To my disappointment I was debited 828 euros for the flight instead of the 778 euro. I am really upset because I could have paid that amount for a one stop flight with Qatar air instead of two stops on different flight. I definitely won't be using smart fares again.

SmartFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2025
Canada
1 review
0 helpful votes
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Very user friendly
April 12, 2025

Site is easy to use. Customer service was very helpful. When needed.

Date of experience: April 2, 2025
Argentina
1 review
0 helpful votes
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Excelente oportunidad
April 12, 2025

La experiencia fue muy buena, pude hacer la reserva de manera muy simple y rapida.

Date of experience: April 2, 2025