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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Well good and keep up the good services for all traveler
Best price given on the market and confirmed swiftly
Your prompt follow up on my booking is appreciated.
Very good and quick and cheap. The UI is also nice
A great experience, and I hope for more progress and faster implementation, because the reservation confirmation process takes about 4 hours or more
Many thanks
Super user friendly, so relieved when I found you, thank you for knowing I can depend on you, I've already been back to book more flights, after the first experience, I'll be back to do business with a new friend in future!
It was OK...but I did get all documents within 24 hrs as promised...
The person I spoke to was nice and polite...
Easy to use and was able to make reservations really quick with excellent pricing
Even after e timeout the booking data was still there. Good job: Development Team!
I cannot check booking number on official website but I decided to contact call center. Easy and fast!
Es una estafa,tengan cuidado, no usen esta página, no te cobran la cantidad que sale en la pantalla,te cobran mucho más y ya no puedes hacer nada, yo me llevé un disgusto tremendo, no sé en donde se pueda denunciar.
Easy to book, affordable price and prompt follow up
Thanks i like it, it was easy, friendly, secure, and i got what i needed
Nice, easy, smooth and easy on the pockets, hostess was very nice
There is a lot of additional fees that can slip through, but otherwise, it was an easy website to navigate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members