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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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It was quick to get the tickets and cheap I would do it again
So great. Because you have discover in your options. Is so great
Although it took a while to get the final confirmation after the payment, however nice experience and Cannot complain
Thanks for hard working, in several online companies you are chipper then others but advertising to book on the phone is worthless, there trying sell tickets for more than online price.
Smooth process, no complaints here. Currently waiting for confirmation email. Thanks!
If you have to call customer service it's always one of satisfaction. Very helpful and always meet your needs.
It didn't take long to get my ticket sort out and at a reasonable price
Satisfied and good happy to fly to a place for much cheaper
I have only received one confirmation for my flights. This one I called and got confirmed with the second email with the actual booking information. However, the second flight hasn't been fully confirmed #ACRZFF
More than 24 hrs have passed and I have not received my booking information
I was so happy when I issued tickets in this airline
Bonjour c'est Sylla je voulais réserve une billet pour le 07/12/22 je me suis trompé de faire à le 07/01/22 au Non de Sylla Djegui
Ne 31/12/1956 Numéro de référence 3VEFY8
Hace muy poco compre el tiquete, hasta momento todo va bien
The service was excellent except a certain lady who hanged on my call because i needed to know why am i not receiving my artinery confirmation.
Good deals, I could find easily my reservation and everything was fine.
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It was easy and i could get a good price, o received confirmación on time and al detalla about the perchases seré clear
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members