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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Buena, era el sitio que ofrecía vuelos más baratos a la hora y día que yo quería pero ahora con el número de confirmación del vuelo que me dieron voy al sitio web de la aerolínea y no hallo mi reserva... Raro y me pone nerviosa
Amazing and heap site thank you
Relay thank thank you
Good and available flights. Easy to book and received confirmation promptly
That was easy especially for someone who doesn't no this stuff thank you
Really good experience, good service and the attention was clear
It's great.I would book again this was a very pleasant experience
It is a good experience.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Excellent experience, I recommend this airline! My buy was secured and easy!
It was super easy to book on SmartFares! They have great prices and are very efficient. I would use this site again to book air reservations.
It's was good experience I'm really happy thank you all
Muy ágil, con una variedad inmensa de opciones para elegir
I got charged for flexible fare. The system not give you the last page to review everything before paying. But after this issue i contact the staff he help me with prompt and solid solution.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members