SmartCustomerReviews 698

I have read comments that sitejabber has some fake reviews but I would challenge that notion. I have been on the site quite a while and find most reviews have integrity and fairness. I use the site when I am thinking about online information and it has done right by me many times. In my humble opinion, the naysayers are misguided and missing out on a useful resource. Sure, there will always be the odd one who creates mischief because they can, which I find anywhere. It's all about discernment.

I see a pattern in some reviews - 1 negative reviews and then 2-3 positive would follows the next day and that cycle goes on and on. I also see reviews (and advertisements) that has nothing to do with site being reviewed. E. g a review(advertisement actually) on handmade jewels under a game site.

Sitejabber system is obviously flawed and they are not doing anything about it. Looks like they are not concern about the authenticity of the reviews and perhaps more concerned about making money.

If you have ever been ripped off, lost money, or been hugely disappointed in the products of an online business, and you want to warn others-this is the PERFECT SITE! Alternatively, if you love an online business and want to encourage people that they can trust it, write a review on Sitejabber.com! This online reviewing site is growing exponentially. I buy many things online because I'm disabled, but also because retail stores are limiting stock. I totally rely on people's reviews before I buy or not buy from certain sites. Sitejabber is the perfect site in order to check whether or not you are dealing with a reputable, trustworthy, high quality business.
In addition, the founder of the site has contacted reviewers last year on ways to make the site better. WHO DOES THAT ANYMORE? Only someone who values the members who use his site. And the website has become increasingly better.
I urge you to review online businesses on Sitejabber.com if you've had either a horrible or excellent experience-or even if you want others to know about the online company. I also encourage you to look at SItejabber before you buy from a website which you've never used before-check out the reviews of people who already used that website.
I highly recommend Sitejabber.com. It will help you!

I'm confused not because the site is messy but because not all reviews goes "live" even when you received notification emails that it did. They just appear in your profile page but nowhere else.

There are a few things I'm puzzled about or find bad:

- sometimes negative reviews doesn't get published
- there are spam "reviews" that doesn't say anything about the site or business
- there are post that seems to want to start a fight (just my opinion)

Other than these, Sitejabber is a good site to look for alternatives opinions about a business/website. I hope they stay true and not turn to another "review-advertising" site. There are enough scams out there already!

I hope I don't get ban for writing a not so positive review.

The idea of an online review site for other websites is a great concept, but the Sitejabber website itself needs some work.

I am registered on the site and have posted a few reviews from time to time. Today I came here as a result of having Googled looking for reviews about an online merchant website. Sitejabber had several well-written reviews from customers who had experience with the website. So far so good, but...

After reading a good review, I clicked on the "Was this review helpful? [yes]" to cast a helpful vote for that review. I was surprised to get an error message telling me I had already voted on that review (I know that I had not already voted on it because this was the first time I looked at any reviews for the site it was about). OK, I thought "Hmmm, that's odd" and continued reading.

Next helpful review, I try to submit a "helpful" vote and again I get the same error message even though I KNOW that I have not voted on that review before.

Then I noticed that I was not logged in and I thought that might be the problem because Sitejabber couldn't tell who I was. So I logged in. Now Sitejabber shows my username at the top of the screen.

OK, I go back to the reviews for the site I was interested in, planning to place "helpful" votes for a few reviews -- BUT NO -- because now there isn't any place to vote on any of the reviews. There is a score showing how many votes each review already had, BUT NO PLACE TO ENTER A VOTE.