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Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
SmartCustomer Reviews Summary
SmartCustomer has a rating of 3.6 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCustomer most frequently mention online shopping, great job and long time. SmartCustomer ranks 1st among Consumer Protection sites.
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Thanks Sitejabber for your amazing service. Your team is quite strong and professional. I am very satisfied with your service and humbleness. I will always recommend people to consult Sitejabber for any kind of internet security issues. Best of luck Sitejabber!
Recently I was faced a serious problem on my website and its because of some internet issues. Thanks to team Sitejabber, They resolve the issue and I am very satisfied with their amazing service. I am feeling proud to get such amazing place for internet security.
Thank you for your review, Aiken.
This is a great company to partner with if you are an entrepreneur! Amazing staff and extremely talented. They have helped us out of some serious issues and I am glad we have them in our corner as we grow our business!
Thank you so much for taking the time to leave us a rating. We appreciate you, Liza!
I would give a five star to sitejabber if we could upload our review in a video format, view review in a video format and if we could be able to review all product, and wen i mean all i mean all product, food, clothing, service (bell, Rodgers etc etc)You can offer to put a link on your website so we can buy directly all product from your site. The only reason i suggest to implement video review on sitejjabber it because that, a lot of people don t reed online they know how to reed they just don, that why YouTube as so many video uploaded every day among other website... the review shouldn't not be a long video just a short 40msec video that way it take less bandwidth. Increase web traffic and revenue.
Thanks for taking the time to leave us a review, Martin. We understand this was a while ago, but we’re happy to share you can now leave reviews using videos.
Great experience here, if you need help come here and enjoy the infinities possibilities
I just used this for learn how to grow my business
We’re thrilled to hear how Sitejabber has helped you grow your business, Anthony!
You write a review here which is a bad review but when you go online to look for it, it is nowhere to be found this website is in partnership with certain other websites so only list good reviews..
Hi Rick, thank you for sharing your concern. We value all honest reviews whether they’re positive or negative. Sitejabber uses a Review Filter and algorithm that attempts to display only authentic content for buyers by screening certain reviews. You can learn more at https://www.sitejabber.com/faq#filter.
The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out as the filter learns more about the trustworthiness of the reviews of a particular site.
It works fine. And, it has older (and therefore more robust, varied and better tested) extension/add-on set)
Thank you so much for taking the time to leave us feedback, John. We appreciate it.
Some how my ratings were changed a "1" to a "4" for POF and Zoosk, dont trust site jabbers reveiws,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Could you add other online travel booking sites, e.g. cheapoair.ca, booking.com, etc., to your list of recommended sites under the relevant category? Although most travel online booking sites do that, they all should allow the currency of the prices to be clearly marked, and perhaps selected.
Thank you for your suggestions, Guy. Categories are chosen by the businesses themselves, and the order they show up in is automatically determined by a number of factors including number of reviews and average rating. We’ve passed your suggestions to our development team.
Best reviews on the internet - always trustworthy, no scams or other scummery. The best of the best!
Thanks, Chris.
I was expecting for the page to have been on the website I was writing a review to, with nothing on it except "start your review", not the sitejabber website
I really love the way they attend to me. And i was able to get a perfect response from them regarding every of my questions.
We have your back, Linda!
This is the best site have even known. It really nice interacting with you. I promise to tell my friends about this site.
Thank you, John!
Thank you Sitejabber offers an amazing platform, It's my first review on sitejabber and I reviewed for it.
Thank you - it's much appreciated!
Just found this site and found it very informative. Will definitely be using this site on a regular basis to help in decision making with advice from other consumers.
Thank you, Ayleen!
I like the idea or reviewing websites, but I just went thought every one of those website suggestions turning them of and here they are again! Why give an option of turning them off, only to present them again? You've wasted some of my time.
In Real Life, wrongdoings occur every day, in business and all facets of human interaction causing varying degrees of damage. Thank you for watchful eyes for the Internet. The Public also needs a forum where unscrupulous exploitation of the vulnerable can be exposed apart from the Internet. Please bring a site where Wrongdoers could be shamed to make good, rather than quietly, unknown, "getting away with it". We really need this, the BBB has failed.
First time I attempted to review gearbest I got this error "sorry we were unable to complete your review email adress can not be empty", I finally managed to leave a review however whatever is the cause of the bug should really be fixed, I'm not the first person to complain about this bug from what I've checked
Thanks Sitejabber, my problem with Fashionmia was positive resolved straight away,
And I am very happy. Regards, Regina
We have your back, Regina.
Sitejabber removed my and another person's negative review of Online Book Club site, so it looks like that site (running a scam operation for the most part with overblown claims and charges) is legit. Shame on you Sitejabber! I dare you to post this review, but, of course, doubt you will. You do NOT want objective reviews of the sites you review and are biased for the business operators, NOT serving the consumers' interests!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We appreciate you.