SmartCustomerReviews 698

This site is little more than a bash website. Negative reviews are published immediately, without even ensuring the review meets this website's own terms of service (specifically, removing personal information or not allowing personal attacks).

Positive reviews are held for up to 48 hours. The reason I was given? To ensure they meet the ToS of Sitejabber. That is the most ridiculous thing I have ever heard.

This site also has awful reviews through the better business bureau. People, stick to the legitimate review sites for a business that has an app! Google Play store, Apple App store or the business's official Fan Page, if they have reviews turned on.

On the site for Sitejabber's add-on browser extension, a word is mispelled "quesiton." Sitejabber's "contact us" provides email addresses and a real-world address. It would be helpful - people would not need to spend as much contacting Sitejabbers, if there were a message box on the Sitejabber page itself for instant communication about trival matters like mispellings. I like Sitejabber, but haven't visited it enough and used enough of its features to give it a proper rating. So I will let both ends meet in the middle until I am better informed.

Not too familiar yet with this new site for me... so gave it a three star... would have went to a four star but the comment of "cool" was not relevant for me... also their header had a grammatical error... so need to be more on top of it's proofing... that's all for now!

Incredible! That some one cares enough about the rest of us, to review companies that he has had business with. I try to give each company I do business with a review on many of the same things that you, sitejabber do, but not in such depth. If this is not a person doing this, I THANK ALL OF YOU, for helping me make the right decisions. By the way, I am planning on buying something from Promolife. I have been advised and am well informed. Michelle G.

I left a negative review for an online business that a family member and I had patronized in the past. The business owner responded very rudely. She then had personal friends (check her Facebook, they're there) and customers from her site who receive perks in exchange for positive reviews all converge on SiteJabber to give five star reviews to try to drown the two negative ones out. I pointed this fact out and SiteJabber immediately insisted that I either provide an order number or they would delete the review. It's been MONTHS since I placed an order with this company and even then I never got the item in question. It remained back ordered for weeks and weeks until the company cancelled it without contacting me, which was the whole point of the review. I immediately deleted anything in my inbox connected to the order (why would I keep it, it was cancelled!) but SiteJabber is so heavily biased toward the business that they're willing to pull a negative review because it effectively points out how unprofessionally her business is run. Says a lot about SiteJabber, doesn't it?

This site has started a good online business review. In which all fake company's such as Mouthshut etc can be revealed in-front of world. This sites founder has taken a very good step by launching this site. So, I strongly recommend sitejabber.com for all those who need it.

There was a time when Sitejabber did a good job of protecting the buying public. Now the site is full of fake reviews(easy to spot, 30 words or less, and always always 5 stars). If I can see that ALL the positive reviews are Fake, what happened to the responsibility of Sitejabber? I liked the site, but it looks like GREED has taken over at Sitejabber, and now the site will post anything, even when it's painfully obvious all the positive reviews are fake. Thanking you in advance, Henry James

WoT is big, and SiteJabber is small. I want to help both sites, helping different kinds of people. Those who use the SJ plugin and not WoT, can still get helped.