Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of SmartCustomer

SmartCustomer

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.


smartcustomer.com
Founded in 2006
Menlo Park, CA, United States
+21
See all photos
How would you rate SmartCustomer?
grey stargrey stargrey stargrey stargrey star

SmartCustomer Reviews Summary

SmartCustomer has a rating of 3.6 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SmartCustomer most frequently mention online shopping, great job and long time. SmartCustomer ranks 1st among Consumer Protection sites.

This company does not typically respond to reviews

We monitor reviews for authenticity

New Jersey
2 reviews
3 helpful votes
Follow Rogue T.
Unfollow Rogue T.
Share Review
Report Review

I like your idea of helping people avoid sites that do not live up to expectations. I have not much experience with your website but it seems cool and assisting people to wake up to the good fight worth fighting for.

Date of experience: February 24, 2013
India
4 reviews
1 helpful vote
Follow Harrey M.
Unfollow Harrey M.
Share Review
Report Review

I just love this site!
February 22, 2013

I just love this site! Here we can find, thoughts of different people about a particular website... It's really amazing place... enjoy :)

Date of experience: February 22, 2013
Kenya
1 review
0 helpful votes
Follow Mary k.
Unfollow Mary k.
Share Review
Report Review

This is an amazing website I have been looking for such a website for a long period of time. I believe this website will help many find out those sites that are scam. A big thanks to the admin and site jabber staff for developing such a wonderful site. The need to visit this website is tremendous and it's ideal for any web consumer

Date of experience: February 3, 2013
Kenya
1 review
0 helpful votes
Follow reuben d.
Unfollow reuben d.
Share Review
Report Review

After joining site jabber and becoming an active member, I found it amazing. This site has restored confidence back to me and I can't be a victim of spam anymore. The layout of the site is superb and it is easy to navigate. I'll always use site jabber to check every site before entering it. This site is AWESOME!

Date of experience: February 3, 2013
Ireland
5 reviews
7 helpful votes
Follow marian h.
Unfollow marian h.
Share Review
Report Review

What is SiteJabber?
January 23, 2013

What is SiteJabber?
SiteJabber is a consumer protection and advocacy service made possible by a grant from the US Government's National Science Foundation. SiteJabber was named a top 100 site of 2010 by PC Magazine.

Date of experience: January 23, 2013
India
10 reviews
6 helpful votes
Follow Lilly K.
Unfollow Lilly K.
Share Review
Report Review

I can read reviews about almost any site i wish to visit. Very useful thing!

Date of experience: January 10, 2013
GB
4 reviews
8 helpful votes
Follow Andrew N.
Unfollow Andrew N.
Share Review
Report Review

Yelp is a better review site compared to sitejabber which is not trustworthy.

Date of experience: December 27, 2012
Maryland
11 reviews
8 helpful votes
Follow Brandon W.
Unfollow Brandon W.
Share Review
Report Review

LOVE the concept!
December 9, 2012

LOVE the concept!
Needs to be bigger though, the community etc. more people need to know about this site! But I guess advertising this site would be hard haha.

5 stars!

Date of experience: December 9, 2012
Hong Kong
14 reviews
22 helpful votes
Follow eddy t.
Unfollow eddy t.
Share Review
Report Review

Cool how the internet can open up transparency. Makes everything out in the open. Cool internet project. Finally---a cool government project---except for NASA... all their stuff is already cool.

Date of experience: December 4, 2012
Egypt
9 reviews
10 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

Good site, but related websites not related! I have noticed related websites which are not related to the company, searched "Daves Garden" and it says it's related to Argos which is impossible and not even relevant or part of any syndicate. It can give people the wrong impression

Date of experience: November 30, 2012
Texas
17 reviews
24 helpful votes
Follow Brian B.
Unfollow Brian B.
Share Review
Report Review

This site is awesome!
November 13, 2012

This site is awesome! I check this site before buying from other websites, just to make sure if they are legit.

Date of experience: November 12, 2012
District of Columbia
4 reviews
2 helpful votes
Follow Joseph J.
Unfollow Joseph J.
Share Review
Report Review

Not a bad site..
October 16, 2012

Not a bad site. Didn't have all the views from the sites i wanted. But it does boost your awareness level. Thank you

Date of experience: October 16, 2012
Virginia
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

I don; t use sites like this one but it was very informative.

Date of experience: September 26, 2012
New Jersey
11 reviews
28 helpful votes
Follow Diana l.
Unfollow Diana l.
Share Review
Report Review

Basically, it's a site where you either rant or gush about a website. Very useful!

Date of experience: September 22, 2012
Ukraine
4 reviews
4 helpful votes
Follow Vicky D.
Unfollow Vicky D.
Share Review
Report Review

I like visiting this website, because there are so many reviews about most every website. I believe people's opinion, I can agree or disagree with some of reviewers, write them comments and it's great, I mean, I saw lots of really bad websites and was angry of them, wished to know place, where I could check and find a website, I'm interested in. People discuss websites at Sitejabber, share their experience and it's very important for us, because we live in the time, where social media plays a huge role for human's life.

Date of experience: September 19, 2012
New York
1 review
0 helpful votes
Follow Justin G.
Unfollow Justin G.
Share Review
Report Review

Good site
September 11, 2012

Good site. Just setting up reviews for proving i'm a real person lol.

Good site :)

Date of experience: September 11, 2012
Pakistan
1 review
0 helpful votes
Follow johen s.
Unfollow johen s.
Share Review
Report Review

This site is aswam I have spent sometime reading these reviews, and I can understand most individuals points. I don't necessarily agree with everyone, but I believe each person is writing from their own experiences. With that said, I want to provide background as to what type of person I am before I give my review.
Onflict of interest with this website.

Date of experience: September 4, 2012
Maine
7 reviews
24 helpful votes
Follow jack S.
Unfollow jack S.
Share Review
Report Review

Lemme tell yall a lil' sompin. I been around these internet since it all started. Literally. I think back when EVERYTHING was FREE and EVERYBODY was glad to be alive and connected. THEN Business got in on it... I then we were all in for some stiff times. Anytime there's penny to be made, the maggots come out to suckle off the innocence and naivete of the great unwashed masses. See now how they have prosperred us all. No... it's not all good, but a lot of it is pretty damned spiffy. Sitejabber is pretty damned spiffy. Not a lot silly fluff and commercialism but a real site for real feedback unabashed and good information. My hat's off and a big ole "Thank You" for everyone's effarts there and here and so on. Carry on... Semper Fidelis

CH 4 T

Date of experience: August 25, 2012
Virginia
7 reviews
9 helpful votes
Follow herman l.
Unfollow herman l.
Share Review
Report Review

I love the reviews here... they are genuine and i can get the perfect information about what a website is offering and what people think about it

Date of experience: August 24, 2012
Romania
1 review
0 helpful votes
Follow Lidia D.
Unfollow Lidia D.
Share Review
Report Review

I like this site because it provides a consumer protection service which helps consumers avoid fraudulent websites and find sites they will love using community.
The site has reviewed many health websites, to help consumers learn from their experiences of their peers.
Consumers can have now a lot of information when making the decision to use a health website.

Date of experience: August 12, 2012