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SmartBuyGlasses Reviews Summary
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The shipping went fast.
I had to pay taxed on the shipment, but they refunded me the amount.
Lovely & easy to understand WEB site.
The product(s) I need is there and for a fair price to.
Ordering and paying process just works as it should.
Delivery is most often speedy.
I save like 30% compared to my local physical shop.
I like that.
Absolutely living up to expectations. Fast delivery and quality as expected. Good prices
Ordered the third time glasses and sunglasses, as always good quality, good selection and fast delivery.
I'm still waiting for the sunglasses that I bought! I haven't received anything!
I´m very happy with my purchase. At first I doubted about buy on internet, but I read some reviews on internet. Y bought a "Persol" sun glasses, the shipping was very fast, less than a week and the price the lower i found. Thanks a lot, I will buy again. Regards from Mexico.
Excelente producto, tardo un poco en llegar pero fue justo lo que pedi me agrado muchisimo Felicidades LentesWorld/SmartBuyGlasses
I placed an order with you on Feb. 14th, on the Norwegian web site. I have ordered with you before, with success. This time i found an e-mail in my junkmail stating that my glasses are backordered, and I have 3 options. I have contacted you by email to change into another pair of glasses. No response. I have sent you several other emails requesting updates. Absolutely no responses to any of them. What is going on? Please answer me with information about replacing the glasses to other frames, or refund me the money.It would be helpful to provide the customers with a phone number they could Call. There is no other way to contact you than email - which you dont answer.
I have updated my review, as I have finally got in touch with the SBG team in UK. Spoke to a nice lady called Shiela, she has cancelled my order, and will refund the funds. When this transaction is ok, I will be happy to edit the ratings again, and return as a customer! I got the refund, but I am still waiting for my other prescription glasses... They have been marked "waiting for tracking" for a week now. Finally received them, they look awesome! Will have to adjust them a little, but very happy with the glasses!
Dear Inger B,
We do apologise for the delayed response from our Scandinavian team but I'm glad to hear that your concerns were resolved.
If you have any future enquiries or concerns, don't hesitate to contact our Service Manager directly at [email protected]
Regards,
Ben
SmartBuyGlasses
My order arrived about 10 days after I had placed it. I'm pleased with my purchase. The lenses are very good quality! Very thin profile and I noticed glare reduction. Great sight picture! The hinges on my glasses were loose, I was a bit unhappy at that but overall had a good experience and will be ordering again soon.
Thank you!
I placed an order ZA*******809G for Emporio Armani EA3018-5219 two days ago. When I check the status and it says discontinued. I received no further update on this nor e-mail feedback from anyone about this (as they claimed on their website). There is no contact number and no direct e-mail address and probably the worst set up ever. I would change my review rating if someone can contact me directly. Via the phone as it is on my profile
Hi Brad P,
I'm sorry to hear of this problem with your order. Once an order is placed, our system will constantly keep you informed on its status via email; could you perhaps check your junk folder for emails from [email protected]?
I can see that our representatives are already assisting in resolving your concerns but if you have any further enquiries, don't hesitate to send me a private message.
Regards,
Ben
SmartBuyGlasses
...
Dear Erick P.,
I'm sorry to hear of this. If you could send me a private message with your Order ID, we would be happy to check and assist with any concerns you may have.
Regards,
Ben
SmartBuyGlasses
Ordered a pair of Ray Bans with prescription lenses. My local optician didn´t have my colour. Took about 4 weeks to get them, they fit perfectly. Very satisfied!
Very pleased with my purchase. Fast delivery and great customer service. I will defiantly use this webshop again and recommend it to others.
Thanks! /Nicole
Helpful over mail enquiry. Received shipment within 3 weekdays. Saved 50%.
Fast delivery, original products, excellent prices. Highly recommend!
We typed the type and brand number of the glasses and got a price 2/3 of the price in the store. Payed and 4 days later the glasses arrived. Thanks a lot
Everything went very well. The glasses are perfect, the price is perfect, the service is perfect. I can warmly recommend shopping on SmartBuyGlasses.
Ho acquistato degli occhiali da vista Tom Ford (tra l'altro un modello quasi introvabile perché fra i più venduti) ho aspettato qualche giorno perché non lo avevano immediatamente disponibile, ma nella norma; il servizio clienti è impeccabile, puntuale nella risposta, preciso, non ti senti mai "abbandonato".
Consiglio di acquistare su questo sito, anche perché l'ho già fatto in passato con risultati sempre positivi.
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Neilma L.,
I'm sorry to hear that you have not received your order yet. If you could send me a private message with your order details, we'd be happy to check up on its status and assist.
Regards,
Ben
SmartBuyGlasses