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SmartBuyGlasses Reviews Summary
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Received my order very rapidly! The product was as described and I was very pleased! So pleased that i'm ordering again a different pair of glasses.
Thank you!
I was delighted with my glasses. I was searching for these tom ford glasses everywhere. When I saw them on this site and for over 100 cheaper than on the Tom Ford site I thought it was too good to be true! I was thrilled when I received delivery of these genuine glasses. And they are also a discontinued range. I would recommend the site to anyone
Zeer goede prijs-kwaliteit verhouding! Twee keer goedkoper voor dezelfde kwaliteit dan bij een opticien!... levering redelijk snel: maar hier valt nog zeker wat te verbeteren!
Sun glasses was same as described on site, arrived on time after getting two confusing email stated, not in stock and dispatched.
I am happy with services
Thanks
Order received within a few days, and products to my satisfaction. Prices are much better than competitors, and the cashback program for following orders is excellent!
Nice glasses, good quality. Delivery was a lil bit to slow but okay.
Lovely glasses for the price well worth buying they are mirrored and fast shipping
I am 100% satisfied, good price, high quality and fast delivery! Perfect!:-)
Got the model I wanted, nice price, fast shipment.
When the glasses arrived I had to pay extra tolling fees that I had not been sufficiently informed about before purchasing. The site I ordered from was in Norwegian with a Norwegian address, so I assumed that taxes were included in the price as it normally is in Norway. The fact that the product was shipped internationally and would include extra fees should have been more clearly communicated. Will not be buying from this store again.
My 3 month order for Dailies Total contact lenses was easy to organise and product arrived to correct destination within the given time frame.
I was very pleased with the service
No information that this was actually a foreign shop and that customs would apply. I addition the parcels custom declaration was so inadequate that I had to pay additional fees. Most expendive glasses EVER.
Hi Knut,
We're sorry to hear that your shipment was held up at customs. Any local import laws and duties unfortunately aren't within our control but we do help to reimburse the additional costs. You can find this information in our FAQ at http://www.smartbuyglasses.com/faq?qid=5216&top=1
If you could send us a private message with your order ID or email our Service Manager at [email protected], we'd be happy to help.
Regards,
Ben
As far as everything that could go wrong when wrong
1. At no point during my order process was I informed that additional taxed(25%) would be added when my glasses where picked up.(They have now agreed to refund this)
2. The shipment was not good enough labeled and where stuck in the toll for several days
3. When I finally got the glasses they had managed to deliver with the wrong prescription!
They get one star for quick response. But this does not exactly encourage me to buy from them again. Hopefully I will get my money back!
Dear Eivind,
We're very sorry to hear of this experience.
Any charges incurred from your local import laws are unfortunately not within our control. However, we are able to help reimburse these charges. We apologise if this caused any inconveniences.
Rest assured our support team will be assisting in returning your order but if there is anything else we can do to help, feel free to let us know.
Regards,
Ben
Mi pedido demoró unos dÃas por aduana pero la compañia se comunicó rapido y me llegó sin problemas. Las gafas se ven igual a la foto y son de buen material. Todo el tiempo el personal mantuvo comunicación por email. Definitivamente vuelvo a comprar.
Ich bin sehr zufrieden mit Ihrer Dienstleistung und würde weiterempfehlen.
- Schnell
- Super Preis
- Pünktlich
TW*******902G
The SKU number on the temple (GG 3804/S R4JJ6 57 17 140\) is different from what could be found at Gucci boutique (GG 3839/F/S R4JK8 57 17 140\).
Everything else looks pretty similar to my Gucci shades collection.
The question, though, deprived my excitement with the purchase.
V. Wang
Dear Vivienne,
Thanks for your feedback.
I'm afraid that there may be some misunderstanding. Your purchased item, GG 3804/S, is a different model from GG 3839/F/S.
You can find and compare the two different models on our website at:
http://www.smartbuyglasses.com/designer-sunglasses/Gucci/Gucci-GG-3804/S-CSA/9O-311017.html
http://www.smartbuyglasses.com/designer-sunglasses/Gucci/Gucci-GG-3839/F/S-Asian-Fit-CSA/R6-314740.html
We're sorry to hear that this has made you question the authenticity of the product but can assure you that everything we offer is 100% authentic.
Feel free to reach out to us if you have any other concerns.
Regards,
Ben
From the business
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear E B,
We're so sorry to hear of the extra feed for your delivery to Norway. Local import duties unfortunately aren't within our control, but we do help to reimburse these if they occur.
Could you send us a private message with your Order ID? Our support team will be in touch to help.
Regards,
Ben