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El pedido llego perfectamente y en muy buen estado a pesar de haber estado demorado en la aduana de argentina por tramites que requiere el pais.
Sono felicissima di comprare da voi... qualità prezzo
Wonderful sunglasses and packed. They fulfilled in everything. Very advisable
In a global way the service was excellent nevertheless this was a birthday present and did not arrived on time I also did not had the information when it will be delivered when I made the order.
The item conditions was perfect, no issues.
Very good experience regarding the track and trace of my order.
I bought sunglasses from Argentina and everything was excellent. I have already received muy product in great conditions
I bought glasses for the first time on the internet. I am very satisfied. Surely I will buy new sunglasses on SmartBuyGlasses store.
Easy to navigate website and super fast shipping equals a great transaction.
La atención de la empresa fue muy buena, cumplió con el compromiso de reintegrar gastos y el producto (armazón Sáfilo) es muy satisfactorio en su calidad.
Gracias.
Jamas me llego el producto, soy de Argentina y hace dos meses realice la compra
Estimado Francisco,
Lamento mucho escuchar que aún no ha recibido su pedido. He verificado la información de rastreo y su paquete esta listo para ser entregado en la aduana de Argentina. Por favor no se preocupe, me pondré inmediatamente en contacto con usted para indicarle como proceder y asà usted podrá recibir muy pronto su pedido.
Agradecemos por hacernos saber sus comentarios y haremos todo lo posible para lograr su satisfacción.
Cordialmente,
Katherine
SmartBuyGlasses
I ordered prescription eye glasses, gave my doctor's prescription and when they arrived, the clear lenses are just clear, not according to the prescription I gave. So obviously they never ordered the glasses based on my prescription. I will return them and expect a full refund! Beware! I demand the return label to be provided free of charge!
Dear Customer,
Thank you for your valuable comments.
I am so sorry to hear that you have experienced this situation. I will contact you by private message and you can send me your order ID. I'd be more than happy to check your order and offer to you the best options.
Regards,
Katherine
SmartBuyGlasses
Great price, responsive service team, very reliable on the whole!
Bought a pair of Ray Ban prescription glasses, delivered in less than 1 week to my door in Sweden. Half price of stores and exact same quality. Very happy with my glasses, highly recommend!
Goede producten 1minpunt moet wel even wachten op je bestelling maar verder is alles top meerdere keren een bestelling gedaan altijd goed
Great service, excellent prices, I will definitely use again
It`s not only the prices and a large sortiment to choose from that made SmartBuy Glasses great. They do deliver
Happy customer
Answer: Hi Lloyd, Thanks for the question. We provide Frame Only options for those without a prescription, so you can have the lenses installed by a local optician. Eyes are precious and irreplaceable, so it is highly recommended to have an eye test at least every 2 years to be sure of your own prescription. There unfortunately isn't a way for us to determine your prescription without the actual details, so please do visit your local eye doctor for assistance with this. If you require any further help, feel free to reach out to our support team at [email protected] or 888-359-9292 Regards, Ben SmartBuyGlasses
Answer: Dear Sheela, I can assure you that we are a real website, we have been offering sunglasses, prescription glasses and contact lenses for over 10 years all around the world. As for your order, I did reply already in your other questions, however, if you need further assistance, please let me know. Sincerely, Michael
Answer: Hi Manual L, You can be assured all of our products are 100% authentic. We source them directly from the authorised distributors and manufacturers of the brands to guarantee this. We understand that our prices may seem a bit too good to be true (as Ivan K. Mentioned, high street prices can be 3x more expensive) and this is because we have close relationships with the manufacturers and don't need to maintain costly physical stores. These savings are passed on to our customers. If you have any other questions or concerns, don't hesitate to email our Service Manager at [email protected] Regards, Ben
Answer: Hello Judith, I regret to hear that you were not able to get a good response from our representative agent. Kindly provide your Order ID so I can check this further. Thank you! :)
Answer: Hi there. Have you placed your order? If yes, please provide your order ID so I can check the status. The processing time for progressive lenses is 5-7 working days (the processing time of the item is excluded if it is not in stock).
Answer: Hello there. If the item is in stock, the processing time for prescription lenses is 3-7 working days then delivery take 5-8 working days. We have shipping locations around the world and if you will order with prescription it will be shipped from our optical lab in Hong Kong. Here is the link for our in-stock items: https://www.smartbuyglasses.com/designer-eyeglasses/in-stock
Answer: Hello, I understand your concerns. Delivery and Processing time are different and are separate process. We have items which are in stock and can be shipped within 24 hours. Others have longer processing time. Please check the processing time when ordering. While for delivery, it will take about 3 to 5 working days. While some countries, it may take about 5 to 9 working days. Other countries have express shipping method, with a delivery time frame of about 1 to 3 days. All our products are authentic and comes from original brand, while others are sourced from authorized dealer of the brand.
Answer: Dear Sheela, As far as I can see, one of my colleagues already contacted you to inform about the missing PD in your order, however, if you have not received this information and you need further assistance, please let me know. Sincerely, Michael
Answer: Dear Sheela, Unfortunately, we do not have phone service in India yet, however, please note that you can contact us via email at [email protected] or via chat from our website www.smartbuyglasses.com If you need further assistance, please let me know. Sincerely, Michael
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.


Dear Fatima,
Thank you for your feedback.
I am so sorry to hear that you didn't receive your order on time. In this case for your next purchase, I would like to recommend you to take a look through our Fast Shipping section. These items could be dispatched in the next working day.
Also, I am very pleased to hear that you are happy with your new product and we look forward to welcoming you again at SmartBuyGlasses.
Kind Regards,
Katherine
SmartBuyGlasses