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I lost 16 billion because of little or no free spins. All I worked for gone. You people are working with FB. The most dishonest website on the planet. Glad I never paid you anything. Saved me from your hacking my bank account. You need to be shut down.
These slots are supposed to be free! I keep getting notices that if you buy anywhere from.99 to 4.99 you can get more gems or more coins. Also, now the Shiny Show is charging 200 gems to play. I used to have fun playing the "Free" slot games, but now it is very frustrating.
Hello Josephine, thank you for the review! For any questions or feedback, feel free to reach out to customer support through the in-game. Our team will be happy to assist you and answer all your questions. Have an amazing day!
Be careful, I won over 130Q and I did not receive my winnings. Today 07/03/2024 I won over 300Q and did not receive my winnings again. I communicated with the robot and they have no record of my winnings. I have been playing this game for 13 years, now its time to move on.
Hello! I am sorry to learn that you did not receive the winnings. I recommend you contact our customer support, and they will be happy to investigate this situation and assist you. I appreciate your understanding. Have a great day!
The more coins you buy, the less you win. It is totally bull$#*!. The winnings are so small, you dont last 5 spins... $#*!...
Hi Christian! Thanks for sharing your feedback. Please note that our slots are designed to provide fair gameplay and winning is based on chance. However, we can suggest adjusting your betting strategy or trying different games to increase your chances of winning. We hope you give us another chance and enjoy our app. Good luck spinning!
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Since I don't play Slotomania I feel a lot better.Slotomania is just taking people's money there are a lot complains and no body does nothing I personal had the experience to purchase to get credits and is not fun when you play and no wins is very bad game and addiction to a people I hope somebody does something about it.
Hi Jose! We are sorry to hear about your experience. We understand how frustrating it can be when you don't hit bonuses or wins. However, please keep in mind that our games are based on luck and chance. We recommend trying different games or adjusting your betting strategy. For any questions or feedback, please write to customer support, and they will be happy to assist you. We appreciate your understanding in this matter. Wishing you good luck!
When you lose 22,000,000,000.00 in coins in 2 days. Then can't get more then a few hundred thousand for the next month it probably is rigged. I just deleted it.
Hey Judy, we're sorry you had an unpleasant experience. Our machines are certainly much looser than real-money slot machines, and the outcome is random. You may win some, and at times you win big. Don't give up; I'm sure your experience will get better, and mega wins are waiting for you. Wish you a great day!
In my opinion.used to be fun game for years but new owners don't run a legit business just a total SCAM! FALSE ADVERTISING at very least.in my opinion
Hello Julie, sorry to hear that! Please let us know how you were affected by reaching out to us through our Customer Support. We will ensure that the incident you faced is addressed in the right departmental forums. Have a good day!
They need money so bad, they entice you into "deals" that are not reflective of what you thought you were getting. Customer "SERVICE" people are rude, disinterested and have an agenda of shutting your inquiry down. DONT WASTE YOUR TIME WITH THESE PEOPLE AS YOU WILL BE PI$$ED.
Hello! Thanks for sharing your experience with us. We understand how important it is for our customers to have clear and transparent transactions, and we regret any misunderstanding that may have occurred regarding our deals. We apologize if you felt that our representatives were not attentive or helpful during your interaction. This is not reflective of the level of service we aim to deliver, and we will take steps to address this incident. We encourage you to please reach out to our dedicated customer support team directly with any specific concerns or inquiries you may have. We value your support and are committed to earning back your trust. Have an amazing day!
This app has stolen almost $60 from me. I don't even use this app. I didn't buy anything from this app either.
Hi Kelly! I'm sorry to hear about your experience. It's undoubtedly frustrating to realize that money has been deducted from your account without your consent. It's essential to address this promptly. I recommend reaching out to our customer support team as soon as possible to investigate the unauthorized charges and seek a resolution. They should be able to assist you further in understanding and resolving this issue. Have an amazing day!
My card was charged twice without my approval and why would i buy coins if you don't actually give any kind of real reward except crappy fake coins that didn't agree to buy
Hello Jennifer, sorry about your experience. I can understand how frustrating it would be for you. I recommend you contact our customer support. Please open the game, tap on the 3-horizontal lines at the top-right corner, and tap on the "About" option. Once a new window opens, tap on the "Customer Support" tab, which will redirect you to a new page. Please share your concern, and they will be happy to assist you. Have an awesome day!
The game use to be fun to play but now its become impossible to get anywhere.
Less payouts impossible daily dash,
I have spent money before to enjoy the game but no more,
Why spend money for an app that has become irritating instead of fun
Hello Scott! We value your opinions regarding your gaming experience. The dash criteria become more challenging and competitive as you advance. But I have no doubt that you'll succeed in winning big and finishing the dashes. Please contact Customer Support with any comments you may have, and we would be pleased to help. Have a fantastic day!
This game used to be fun
It has turned into a buy buy buy game
The daily dashes have become impossible unless you buy buy buy
You have to click off about 10 or so buy pop up's just to start playing
Hello Walter! We're sorry to hear that you've been experiencing an excessive number of pop-ups. We understand that they can be frustrating at times. We'll do our best to optimize the number of pop-ups in the game. The dash criteria become more challenging and competitive as you advance. But I have no doubt that you'll succeed in winning big and finishing the dashes. For any questions or concerns, please contact our customer support, and we would be pleased to help. Have a fantastic day!
I have been member for over 10 years. I have spent a lot of money over those years,MUCH more than I should have. At this point in time I am 95% and 100,000 status points from royal diamond. I have asked myself many times why I keep throwing my good money away to win absolutely nothing. My complaint as I refer to in the title is as follows. I was playing Ballinko and I was 1 hit away from opening up the bonus balls.It said at that point for a chance at 10 Quad I would have to spend $ 44 and I did. The next board came up and showed that I need 3 hits NOT 1. I didn't know what to do and I continued to play. Naturally,I;most. I then contacted support and figured they would see the problem and fix it. Their answer to me was did I take a screen shot. I did not take a screen shot and I honestly didn't know I needed to nor do I know how to take one.I sent another complaint and was told they would look into this but it would take some time and for me to please be patient. REALLY? Are they telling me it takes weeks and weeks for them to adjudicate this? Are they thinking I am lying? Do they think a player would invest $ 44 to get 3 hits in Ballinko? Someone who has played for over 10 years? Well,I still have not been answered but I have finally realized what a fool I have been. I have now decided to NEVER spend another cent playing Slotomania. I will play with whatever I have in my account and enjoy that from now on. NO more. BET BIG and WIN BIG for me. Also,I did have a VIP not too long ago but they took that away too. I guess I wasn't spending my money fast enough to stay in their good graces. Thanks Slotomania! It took you 10 years but you finally made me smarter!
Read no further than this...No reviews above one and a half stars, and a generic reply to the 99.9% of negative reviews to contact support with your grievances. Read a book or walk your dog's instead...it'll be much more rewarding!
Hello Jonathan! Thank you for taking the time to share your thoughts. We understand that you may have had some less-than-ideal experiences with reviews and support. Please know that we are always working to enhance our support and customer service to better address all the players' concerns. While we encourage constructive feedback and open communication, we also hope that you find time for reading a good book or spending quality moments. These activities can indeed be rewarding and provide a much-needed break from the digital world. If you ever decide to give us another chance or have any specific issues you'd like to discuss, please don't hesitate to reach out to our support team. We're here to help and ensure that your experience with us is as pleasant as possible. The slots are waiting for your next spin!
Don't spend money. You will get ripped off. I bought points with real money and they literally never gave me the points. I even emailed them and they did nothing!
Hi there! We're really sorry to hear about your situation. Please note contacting our Support team through in-game is the most effective and faster communication than email. If you are unable to contact Support via in-game, please go to https://www.slotomania.com/, tap on the "Customer Support" tab at the top and then tap on "Open Support Ticket" tab. Please share your concern in the space provided and submit the ticket. Our Support team will be happy to assist you. Have a wonderful day!
I got tired of all the greedy new owners. Changed the way to play. And changed rules. I refuse to play until they go back to the way it was before the new owners took over. Also, the rep who comes on here, says the same thing to answer to your complaints. Why we complain is because we all went thru to customer service and get the same answers we get from this rep. Stop treating your loyal customers and long time players so badly just to get greedy.
Hello Beth, we apologize for any inconvenience caused. We understand that the recent changes in the game have affected your experience. We constantly strive to improve the game and provide a fair and enjoyable environment. I understood that you have reached out to Support regarding your concern. We recommend you to write to our Support team so that we can know your thoughts which will be helpful in the future updates. Wishing you a wonderful day!
The greedy A** h**es that own this game have absolutely ruined it! You have to spend all your time clicking through the multiple ads just to get in. Typical hideous greed! And do you think they care about all negative reviews? OF COURSE NOT! You'd be a fool to give them one cent.
Hello Randy! We're sorry to hear that you've been experiencing an excessive amount of ads. We understand that they can be frustrating at times. We'll bring it up at the next management meeting and do our best to optimize the number of ads to ensure the best possible user experience. Have an amazing day!
Incredibly LP g wait to play. And when I play my android gets hot. Like kill my battery hot. And when you stocked up coins, just check in to scoop up Amy bonus rewards, it's clear that they game incredibly harder to win. Got to uninstall today. I have games so much easier to play.
Hi Janice! Thank you for letting us know about your experience with our app. We're always working on improving the performance and the gaming experience. Please let our Support know if you have any further feedback. I'm confident they will be happy to assist you. Wishing you good luck!
Every time I make a purchase, no more payments for games are made, only bonuses of 10x, 20x come, but they also take 500x without a bonus. Effectively, every time I purchase credits, the system changes. Greedy and pitiful! I promise to buy a domain like slotomania-scam.com and there I will post exactly what happens if you put in money. I have nothing to gain here, I simply want to relax but even that is not allowed on this trashy site. With the prices that the site has for packages, you're better off playing in a real-money casino, where you actually see a payment, but here they effectively block you after making a purchase. I'm an IT programmer and I know exactly what they've done. I am really going to look into where I can report this, especially since Slotomania brings in millions of dollars a month and doesn't even respect their customers.
Hi Marius, sorry to hear that you feel this way! We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page. We ensure your concern will be addressed appropriately. Have a great day!
My partner keeps asking for twenty. Ten five six thirty. Pounds. Every day and is addicted to this game if I dont give her it she gets moody all day. I try to get her to think of a normal hobby but she won't do it.
It makes me sick that online games were invented
Hello Charles! Sorry to hear that you feel this way! Our aim is to offer every player a safe and entertaining experience. Please share your concerns with the customer support team. I have no doubt that they will help you and address your concerns appropriately. We are grateful for your comprehension. I hope you have an amazing day!